Overview
The Assistant Golf Professional at a Thompson Golf Group property is responsible and accountable for the daily operations of the golf shop staff, guest service staff, and coordinates with the Head Golf Professional to provide an exceptional golf experience in line with our Thompson Golf Group way. This includes the development and management of golf team members, maximizing the tee sheet, merchandising, building golf programs, and increasing rounds sold.
Essential Responsibilities
Mentor the development of staff in all areas. Educate, train, and develop team members in all golf operations.
Ensure excellent guest experience by being responsive, following up in a timely manner, and following through on commitments.
Comfortable with technology and tee sheet systems.
Manage and oversee internal events for members.
Assist the sales team in coordinating external golf events, ensuring seamless, professional execution on the day of the tournament and delivering an exceptional experience for all participants.
Manage and maintain inventory and merchandise in the Golf Shop.
Work with HR to recruit, hire, and train Guest Service team members. Follow the prescribed orientation process to set each team member up for success.
Ensure a proper safe work environment to include compliance with OSHA and Thompson Golf guidelines and standard operating procedures.
Understand and value individual growth and development, as well as formulating strategies for growth and development of team members.
Lead by example by taking a proactive position on all issues concerning the golf shop and guest services.
Hold all team members accountable for their areas of responsibility through clearly articulated expectations.
Maintain open lines of communication between the golf shop staff and golf maintenance staff.
Supervise and manage facility tee sheets to maximize play and make recommendations for additional revenue generation.
Maintaining open and honest communication with team members, leadership, and customers.
Being professional in every interaction.
Requirements:
Experience Required.
Positive and proactive supervisory, leadership, management, and coaching skills. Ability to support company decisions and to always communicate with team members from the company's perspective.
Possesses good communication skills, both written and verbal.
General knowledge of ordering/purchasing and inventory control.
Ability to multitask while remaining focused on the key objectives of the position.
Proficient in computer skills to include Microsoft Office programs, e-mail, Internet, and tee sheet systems.
Must be comfortable and willing to “roll up sleeves” and lead by positive example.
Must be willing to grow and be challenged.
Possess the ability to work within established guidelines and standards, ensuring brand consistency for Thompson Golf Group
High School diploma or equivalent.
Class A-8 PGA Membership preferred.
Ability to work weekends and holidays, mornings and evenings as business demands.
We can accommodate a flexible schedule and have a close relationship between management and employees to create the ultimate work environment.
Benefits
Thompson Golf Group owns and manages 7 courses throughout Arizona, Minnesota & Texas. We are proud to have a wide range of benefits and perks available to our employees. Some benefits include:
Full Time (35 hrs+ per week) may be eligible for:
• Medical(Aetna)/Dental(Delta Dental)/Vision(EyeMed) Coverage
• Employee/Spouse/Child Life Insurance, Long-Term Disability, and Accident Insurance
• HSA option
• 401(k) with company match after 1 year of employment
• Paid Vacation and Holiday Pay for 7 holidays.
All Team Members:
• Golf Benefits, Meal and Merchandise discount at each Thompson Golf Club course
• Team Member Referral Program and more!
• Paid Sick Time
Diversity, Equity, and Inclusion (DEI) Philosophy
Thompson Golf Group and its management companies are committed to workforce diversity, fostering equity, and advancing a culture of inclusion. We know that bringing diverse backgrounds, cultures, and perspectives together drives innovation that helps us to solve today’s business and social challenges. A diverse, equitable, and inclusive work environment
respects the unique characteristics, skills, and experiences of all employees. As a company, it is our responsibility to provide a workplace free of discrimination, harassment, bullying, retaliation, and inappropriate conduct.
TGG Values – Check them out, they’re DOPE
Do the right thing - Think of others & be trustworthy
Own it - Take pride in what we do & be personally responsible
Passion for progress - Improving always in all ways & People pursuing growth
Embracing the experience - Insist on having fun & being present
Work schedule
- Monday to Friday
- Weekend availability
- 8 hour shift
- Day shift
- Night shift
Benefits
- Paid time off
- Flexible schedule
- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
- Disability insurance
- 401(k) matching
- Employee discount
- Referral program
- Paid training