Job Title: Venue Concierge
Job Summary:
We are seeking a dynamic and detail-oriented Venue Concierge to support the event day operations of our venue. This role involves ensuring smooth event execution, providing exceptional client service, maintaining a welcoming and organized environment and touring prospective clients. The ideal candidate will be proactive, flexible, and able to multitask effectively in a fast-paced setting.
Key Responsibilities:
- Act as a point of contact for clients, vendors, and guests, addressing inquiries and resolving any issues during events.
- Provide on-site assistance during events to ensure operations run efficiently and clients/guests are satisfied.
- Give tours of the venue to potential clients to assist the sales process.
- Monitor and maintain cleanliness, safety, and functionality of the venue throughout events.
- Support administrative tasks such as building tour materials, imputing tour notes post tours and responding to emails or phone calls.
- Uphold venue policies and procedures, ensuring compliance with health, safety, and legal regulations.
- Assist in setting up and breaking down events, ensuring all areas are properly organized and meet client expectations.
Qualifications and Skills:
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Ability to work evenings, weekends, and flexible hours based on event schedules.
- Previous experience in events, hospitality, or customer service is a plus.
- Problem-solving mindset with a proactive approach.
- Physical ability to lift and move equipment as needed.
Benefits:
- Opportunity to work in a vibrant and fast-paced environment.
- Gain valuable experience in event and venue management.
- Potential for growth within the company.
Work schedule
- Weekend availability