Taurus Careers and Jobs

Taurus Careers and Jobs

At Taurus Academy, we provide excellent care for dogs while improving their behavior as well as keeping them happy and safe. We are interested in learning—of course about dogs, their care, behavior and training; and also about people, how to connect, teach, and learn from each other. Our internal education system is unparalleled, and, at our six locations in Central Austin, our friendly and knowledgeable Pack Members are making a difference in our client's lives every day. The Pack at Taurus Academy is made up of smart, hardworking and fun individuals who are passionate about creating happier households for Austin’s ...Show full descriptiondogs and dog owners. We have been serving the Austin community since 1994 and are committed to providing a convenient, compassionate and knowledgeable resource for Austin’s dog-owning community.Show less
12419 Metric Blvd, Austin Texas, Texas 78758
We believe in the mission of “Pet Lovers Delighting Pet Lovers”
• Answer all incoming calls, respond to voicemails and emails. 
• Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations.
• Manage cash, check, and credit card transactions and reporting/reconciling
• Gets to know clients and their pet’s names on a regular basis
• Obtain all information related to a pet’s visit; ensure accuracy of all information. This includes client information as well as pet information. Input all information into resort computer systems. 
• Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed. 
• Have general knowledge of all services offered at site and be able to provide solutions to the clients needs.
• Obtain vaccination records from veterinary offices and input into the computer.
• Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity.
• Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary.
• Help initiate “white glove” treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are “sold out”.
• Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers
• Ensure the facility meets or exceeds expectations with regards to cleanliness and safety.A Day In The Life:You come to work daily with a smile on your face and excited to help serve our pet parents and their furry friends. You’ll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You’ll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You’ll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You’ll document what you are seeing and be ready to share with your manager and the pet parent. And let’s not forget -- you’re probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses!...
Rate of pay$13.50 per hour
View position
12419 Metric Blvd, Austin Texas, Texas 78758
The Pet Pro is a position within the Resort . We believe in the
* Ensure that all guests are receiving appropriate amounts of food and water, clean and sanitize food/water bowls on a daily basis.
* Engage in play activities with pets including: fetch, exercise walks, chase, agility, follow the leader, recall and basic obedience games, etc.
* Supervise activities of multiple dogs throughout the day
* Monitor closely for any potential conflicts or escalations and redirect or remove one or more dogs from the situation as needed
* Maintain a sanitary and healthy environment by following our standards of cleaning and disinfecting rooms
* Monitor guest’s health by daily charting of eating and elimination habits. Dispose of and clean up any stool and urine.
* Monitor guest’s reaction to playtimes and general demeanor by charting playtime interactions
* Follow all standards of safety with regards to handling guests, particularly aggressive guests and escape artists
* Pay specific attention to special handling notes, (Meds Person to Feed, Leash Reactive, Separate for Feeding, etc.)
* Ensure the facility meets or exceeds our expectations with regards to cleanliness and safety. Clean and sanitize all pet enclosures, exercise yards, and common areas.Mix and use disinfectants and other chemicals safely as instructed by the supervisor.
* Consult with other departmentsA Day In The Life:As a Pet Pro, you are part of a larger team who is focused on the daily pet care of our guests. You’ll report to work over a variety of shifts to handle everything from walking dogs, giving them a potty break, feeding and administering medicines, cleaning their rooms, playing with dogs + cats and even loving them as if they were your own. One day you could help our overnight guests feel like this is their palace away from home and the next day you might run the daycare play group and make sure everyone is getting along. You might snuggle a shy pup who needs some extra special attention while also helping a regular get right back into the swing of things.You’ll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You’ll document what you are seeing and be ready to share with your manager and the pet parent.. And let’s not forget -- you’re probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses!...
Rate of pay$13 per hour
View position
12419 Metric Blvd, Austin Texas, Texas 78758
A Resort Supervisor (RS) is a leader and an integral member of...
Rate of pay$16 - $17 per hour
View position
BatherFull Time
6917 McNeil Dr, Austin, Texas 78729
The role of the bather is a little bit wrangler, a little bit...
Rate of pay$13 per hour
View position
6917 McNeil Dr, Austin, Texas 78729
The Pet Pro is a position within the Resort . We believe in the
* Ensure that all guests are receiving appropriate amounts of food and water, clean and sanitize food/water bowls on a daily basis.
* Engage in play activities with pets including: fetch, exercise walks, chase, agility, follow the leader, recall and basic obedience games, etc.
* Supervise activities of multiple dogs throughout the day
* Monitor closely for any potential conflicts or escalations and redirect or remove one or more dogs from the situation as needed
* Maintain a sanitary and healthy environment by following our standards of cleaning and disinfecting rooms
* Monitor guest’s health by daily charting of eating and elimination habits. Dispose of and clean up any stool and urine.
* Monitor guest’s reaction to playtimes and general demeanor by charting playtime interactions
* Follow all standards of safety with regards to handling guests, particularly aggressive guests and escape artists
* Pay specific attention to special handling notes, (Meds Person to Feed, Leash Reactive, Separate for Feeding, etc.)
* Ensure the facility meets or exceeds our expectations with regards to cleanliness and safety. Clean and sanitize all pet enclosures, exercise yards, and common areas.Mix and use disinfectants and other chemicals safely as instructed by the supervisor.
* Consult with other departmentsEqual Employment Opportunity:NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws....
Rate of pay$13 per hour
View position