Part-Time Sales Associate & Cashier Job Description
Join the Ace Team
At Ace Hardware, we pride ourselves on providing excellent customer service and creating a welcoming environment for our team members and customers. If you're a team player with a passion for retail and customer service, we’d love to hear from you!
Position Summary
The primary responsibilities of the Sales Associate & Cashier position are to provide outstanding customer service, process transactions accurately, assist with merchandising, and support the store management team. This position requires availability for closing shifts (store closes at 7 PM) and working every other weekend.
Major Responsibilities
The key responsibilities for this role include:
- Delivering exceptional customer service by following the S.A.L.E.S process and meeting mystery shop standards.
- Operating the cash register accurately and efficiently, processing all transactions with care.
- Maintaining awareness of promotions, advertisements, and Ace Rewards program benefits to inform and assist customers.
- Assisting with restocking, organizing, and maintaining merchandise and store cleanliness standards.
- Participating in team meetings, daily huddles, and contributing to a positive work environment.
- Ensuring the safety and security of the store by being vigilant about shoplifting activity and maintaining a safe workspace.
- Supporting the team with receiving and processing new shipments and keeping the back stock area organized.
- Aiding customers in locating merchandise in-store and online and assisting with special orders.
- Encouraging customers to sign up for the Ace Rewards program.
Minimum Requirements
Education/Training:
- Must be at least 16 years old
- Willingness to learn about hardware products and services.
Experience:
- Retail experience preferred, especially in customer service or cashier roles.
- Sales and marketing experience is a plus.
Skills/Knowledge:
- Basic computer skills, including experience with retail systems (knowledge of MS Word and Excel is a plus).
- Strong interpersonal and communication skills.
- Exceptional organizational ability, attention to detail, and multitasking skills.
- Ability to work collaboratively in a team environment.
- Willingness to work flexible hours, including evenings and weekends, as required.
Physical Requirements
- Ability to stand for extended periods and perform repetitive tasks.
- Must be able to lift up to 40 pounds regularly to assist customers and restock merchandise.
- Must be able to move and handle boxes of merchandise throughout the store.
Additional Details
- This is a part-time position with required availability for every other weekend and closing shifts (store closes at 7 PM).
- Job responsibilities may change based on the needs of the business.
Work schedule
- Weekend availability
- Night shift
Benefits
- Flexible schedule
- Employee discount