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The Receptionist answers all incoming calls within 3 rings, using the Penske approved script, and transferring the calls to the correct extension while maintaining a positive attitude.

Position is 100% on-site.

Essential Duties include the following; however, other duties and responsibilities may be assigned.

• Receive all inbound calls for the dealership.
• Maintain a friendly manner while answering the phones.
• Transfer all calls to the correct extensions and to the individual that the guest/employee is requesting.
• Maintain a professional personal appearance.
• Maintain a clean and organized workspace.
• Log all incoming packages, such as Fed-Ex and UPS, on the log and notify the recipients as soon as possible.
• Contact the General Manager or designee when post office mail has arrived.
• Provide all general sales inquiries, that are not for a specified individual, to the appropriate department/individual (i.e. BDC or Sales Manager) or distribute according to the dealership standard.
• All sales related calls must be logged and tracked according to the dealership's standards.
• Assist in administrative work when asked and approved by management.

Hourly Rate of $16.00

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The individual should possess:

• High School diploma or equivalent.
• Proficiency in Microsoft Word, Excel, PowerPoint and Outlook.
• Excellent communication and time management skills.
• Able to problem solve and handle a variety of issues.
• Must be self-motivated and able to follow direction and able to work independently or as a team.
• Excellent verbal and written communication skills.
• Ability to multi-task projects, establish priorities, work independently and organize effectively.
• Must be detail orientated and be able to work under pressure.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individual will be required to:

• Frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
• Occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl.
• Frequently lift and move up to 10 pounds and occasionally lift and move objects up to 25 pounds.

The above job description is only intended as a summary of the position’s responsibilities and does not include all duties that may be required to satisfactorily perform the job.

The Dealership is an equal opportunity employer and maintains a drug and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.