Job Title: Administrative Assistant Department: Central Office
Position Type: Full-Time / Hourly
Job Summary:
The Administrative Assistant provides day-to-day administrative and operational support to the Central Office and serves as the first point of contact for visitors and callers. This position manages a variety of recurring administrative processes that support both the Central Office and restaurant locations. This role requires someone who is highly organized, dependable, and detail-oriented, with the ability to manage multiple priorities and take ownership of responsibilities from start to finish.
Duties & Responsibilities
Front Office & Reception
- Serve as the primary receptionist, greeting and assisting visitors in a professional and welcoming manner.
- Answer and manage incoming calls through the main switchboard, providing assistance and directing calls appropriately.
- Receive deliveries and maintain an organized and professional front office environment.
Office Administration
- Receive, sort, and distribute incoming mail and prepare outgoing mail and packages.
- Coordinate monthly employee birthday and anniversary recognition, including cards and applicable gifts.
- Maintain administrative records, files, spreadsheets, and other documentation related to assigned responsibilities.
- Provide general administrative support, including document preparation, data entry, correspondence, and special projects.
- Communicate with employees, restaurant leadership, vendors, and outside organizations to gather information and coordinate administrative needs.
Fleet & Vehicle Administration
- Manage the company's vehicle registration and renewal process, including monitoring expiration dates, gathering documentation, and completing registrations through the BMV or online.
- Maintain accurate and organized vehicle registration records.
- Coordinate the installation, replacement, and maintenance of GPS units in company vehicles.
- Proactively track deadlines and follow up on outstanding vehicle-related items
Supply & Inventory Coordination
- Manage QCD ordering for the Central Office.
- Coordinate monthly supply orders for restaurant locations, ensuring orders are accurate and submitted on schedule.
- Monitor inventory needs and communicate with vendors or internal teams to resolve ordering and delivery issues.
Share Night & Event Coordination
- Manage the administrative process for restaurant Share Night events from initial request through scheduling.
- Communicate with participating organizations to collect required information and coordinate event details with restaurant leadership.
- Maintain an organized schedule and records of upcoming Share Night events.
Catering & General Support
- Provide administrative assistance to the catering business as needed.
- Assist with Central Office events, meetings, special projects, and other administrative needs as assigned.
Notary Services
- Maintain an active Notary Public commission or obtain certification upon hire.
- Provide notary services for company-related documents and employees as appropriate.
Requires Skills & Abilities:
- Strong organizational and time-management skills with the ability to manage multiple responsibilities and deadlines.
- High attention to detail and commitment to accuracy.
- Strong follow-through and ability to independently manage responsibilities through completion.
- Excellent written, verbal, interpersonal, and customer service skills.
- Ability to prioritize effectively in a fast-paced environment with changing needs.
- Ability to work independently, exercise sound judgment, and identify when an issue should be escalated.
- Proficiency with Microsoft Office, including Outlook, Word, and Excel, with the ability to learn new systems.
- Ability to handle confidential and sensitive information with discretion.
- Dependable, adaptable, and willing to take ownership of both routine and unexpected administrative needs.
Qualifications
- High school diploma or equivalent
- Previous administrative, office support, receptionist, or similar professional experience preferred.
- Experience supporting a multi-location organization, coordinating vendors, managing inventory, or handling fleet-related administration is a plus.
- Notary Public certification or willingness to obtain certification.
Physical Requirements
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at a time.
- Ability to occasionally travel locally for BMV visits
***Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions***
Work schedule
- 8 hour shift
- Monday to Friday
Benefits
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
- Employee discount
