At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.
Job description
Are you passionate about taking good care of others? Going the extra mile to serve all their needs? Working with a team dedicated to serving great food and cultivating great experiences?
At Chick-fil-A Chicopee, as the Hospitality Concierge Team Member you will have the opportunity to make a lasting impression on the guests, working to win their Heart, at every moment by creating moments of Joy. Maintaining the cleanliness of the dining room, performing table touch-ins and refreshing beverages, and looking for ways to elevate their dining experience. Enhance guest dining experience by offering personalized table service, suggesting desserts or additional menu items, and/or taking their order from the comfort of their table. At Chick-fil-A, we want our guests to be served fresh food in a clean, warm, and inviting environment. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.
Position Type:
• Full-time and Part-time
Hours
• The ideal candidate would be available between the hours of:
- 11:30 AM to 5:00 PM
- 5:00 PM to 10:30 PM
• With the option of working additional hours, supporting other areas of the restaurant.
Our Benefits Include:
• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay
Front of House Team Member Responsibilities:
• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Making Emotional Connections with Guests
• Honor and encourage others to follow the vision and values of the Restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Always Adhere to Chick-fil-A rules and dress code
• Other duties as assigned
Qualifications and Requirements:
• Consistency and reliability
• Cheerful attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Ability to multitask
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Ability to lift and carry boxes regularly
• Ability to stand for long periods