CULVER’S® Job Description: Team Member (Reports to Manager on Duty)
JOB SUMMARY
- Provide personalized guest service to ensure that every guest who chooses Culver’s® leaves happy.
ESSENTIAL FUNCTIONS
- Consistently provides friendly guest service and heartfelt hospitality, and handles guest comments promptly and courteously with the ability to empathize, sympathize and educate
- Prepares quality products while maintaining proper food safety practices, portion control and presentation within service goal times
- Committed to teamwork, demonstrating integrity and honesty while interacting with guests, team members and managers
- Displays a can-do attitude that makes the difference between a great shift and an okay shift
- Follows company safety standards at all times and looks out for the safety of other team members and guests
- Reports on time to each shift in a neat, clean and unwrinkled uniform, while maintaining a neat, well-groomed appearance including personal hygiene, and adhering to hair restraint and jewelry restrictions
- Follows established restaurant practices and procedures
- Performs position responsibilities timely and accurately
- Performs any other miscellaneous job duties as assigned
QUALIFICATIONS
- Ability to follow standard operating procedures and food safety practices
- Reading and writing skills required
- Strong communication skills
- Ability to work in a fast-paced environment
- Ability to provide customer service per brand standards
WORK ENVIRONMENT & PHYSICAL REQUIREMENTS
The physical demands described here are representative of those to be met by a team member to successfully perform the essential functions of this job:
- Operate a computer and other office equipment for extended periods of time
- Move items weighing up to 50 pounds for various needs
- Use smell, sight, and taste for testing menu items
- Possess manual dexterity for assembly
- Able to reach, bend, push, pull and/or stretch body to grab or move items
- Remain in a standing/sitting position for 4 or more hours at a time
- Able to quickly move about inside and outside the restaurant
- Able to use various kitchen equipment such as deep fryers, grills, toasters, etc.
- Exposure to cold temperatures from coolers and freezers, as well as heat from cooking equipment
- Exposure to weather such as heat, cold, rain, snow and wind
- Able to see, read, and comprehend a variety of written or displayed media
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work schedule
- 8 hour shift
- 10 hour shift
- 12 hour shift
- Weekend availability
- Monday to Friday
- Holidays
- Day shift
- Night shift
Benefits
- Employee discount
- Paid training
- Flexible schedule