Shift Leader - Kitchen and Food Prep (Heart of House)

Rate of pay$16 - 19 per hour

Job description: We are recruiting our next Kitchen and Culinary Operations Chick-fil-A Shift Leader. A Shift Leader is responsible for over sight of all shift operations, leading and coaching team members to success, and ensuring an outstanding guest dining experience. Leaders are expected to be able to support business hours and to lead operations through a combination of opening, mid, and closing shifts. Working at Chick-fil-A is more than just a job, it's an opportunity to gain valuable skills and life experience that goes beyond just serving a great product in a friendly environment.


  • Lead, direct and coach 10-15 team members in order to ensure the safe and proper execution of all shift tasks.
  • Ensure food safety, quality and taste requirements and standards are exceeded to ensure an outstanding guest experience.
  • Successfully execute the Think - Plan - Communicate - Execute - Followup leadership functions and strategy.
  • Maintain cleanliness of your work area and the dining room, parking lot, restrooms.
  • Stock supplies and unload supply vehicles as needed to maintain throughout your shift.
  • Effectively manage and lead a team of people serving our guests while maintaining our operating standards to provide the best hospitality and guest experience.
  • Making deliveries
  • Coaching, teaching and training team members on policies and procedures and creating a positive work environment for everyone
  • Maintain food safety and cleanliness standards
  • Open and/or close the restaurant leading the shift as a key holder


Full-time Position: Must be able to work flexible hours in order to meet business operations demands and operating hours. Leadership demands and business execution from open to close as well as some non-operational requirements on Sunday. Have 1 year of business/restaurant leadership experience.

Language: Proficient in English and Spanish

Education: High School Graduate, preferred two years of post-high school education or equivalent or Bachelor’s degree or above.

Must be hard-working, team-oriented, friendly, honest and have great customer service skills.

Reliable transportation with a current driver's license is required

Be authorized to work in the United States

Be at least 18 years old

Must have a High School diploma or equivalent

Be available to work any time including Saturdays- time off can be given for special requests

Have at least one-year previous restaurant management or leadership experience is preferred.

Excellent verbal and written communication skills

Physical requirements:

Must be able to stand for prolonged periods of time for up to 90% of the shift.

Must be able to lift a minimum of 25 pounds and up to 75 pounds in a repetitive motion as needed.

Must be able to sit for up to 10% at a time to complete any computer paperwork or reports

Additional Responsibilities:

Inventory management

End-of-Month counts and input

Maintaining accurate transfer logs

Effective & efficient ordering

Maintaining a LEAN production environment

Coaching, evaluating, and providing accountability for all kitchen Team Members

Troubleshooting and repairing equipment and facilities

Ensure all necessary preventative maintenance and cleaning on a per set schedule.

Chick-fil-A - Chick-fil-A Hamlin

15899 New Independence Pkwy, Winter Garden, FL, 34787

This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.