Emotional Intelligence

Learn about Emotional Intelligence and more with Workstream and improve your hiring vocabulary. Workstream helps companies hire better, faster - everyday.
Schedule a Demo Learn more about workstream

The work environment is a melting pot of people with different characters, backgrounds, and workings styles. It is a blend of personalities who work together under one organization. While many factors influence an individual’s behavior in the workplace, emotional intelligence plays a large role. 

What is emotional intelligence? 

Emotional intelligence is the ability of an individual to recognize and manage their own emotions. Further, it also refers to one’s ability to recognize and understand the emotions of others. 

As a psychological theory, emotional intelligence was first developed by Peter Salovey and John Mayer. The concept of emotional intelligence at work and its five components was popularized by Daniel Goleman, an American psychologist. Published in 1995, Goleman’s book entitled “Emotional Intelligence” was well-accepted by many and has been perceived as a new concept that was beneficial in the work environment.

What are the five pillars of Emotional Intelligence? 

According to Daniel Goleman, there are five key components of emotional intelligence: 

Why is emotional intelligence significant in the workplace? 

Emotional intelligence has many benefits in the workplace. Leaders and employees who have a high degree of emotional intelligence are more likely to create a collaborative and supportive work environment that is conducive to productivity. In general, emotional intelligence helps in: 

It is especially helpful for leaders to have a high level of emotional intelligence. By understanding their emotions and how they influence actions, leaders can work with their team members effectively and respectfully. A leader who establishes good rapport with their team creates an encouraging and collaborative work culture. 

These are just some examples of how emotional intelligence can be applied in the workplace. Its benefits can go beyond the work environment and help in personal situations as well. 

How can I improve my emotional intelligence? 

The road to a high level of emotional intelligence is not an overnight accomplishment. It takes much effort and time to practice and develop. However, it can be achieved by setting specific goals and actions that focus on each component of emotional intelligence. Here are some examples: 

Try out Workstream to hire employees for
your business

A revolutionary hiring process for Hourly positions

A revolutionary hiring process for Hourly positions Hiring hourly staff in San Francisco can be a tough job. Workstream can help accelerate the process by letting you post on job boards like Indeed within seconds.

1-Click Job Posting

No more tedious copy and pasting. We integrate with all the top job boards. All applicants funnel into one intuitive dashboard.

Text-to-Apply Posters

Print out your unique QR code and text message number. Applicants scan/text to see all open positions and apply right away.

Automated & 2-Way SMS

Engage with applicants via text. Include links to screening questions, forms, and more. Use 2-way text to answer questions.

Endless Integrations

Connect Workstream to your calendar so applicants can schedule interviews. Streamline onboarding with background check & HR integrations.

Candidate Tracking & Scoring

View all your applicants and employees in one place. Make notes on their progress. Access their docs anytime from anywhere.

Customizable Templates

We provide templates for everything from job postings to offer letters. Send links to docs and tax forms via text message so new hires sign digital copies.

What other owners
think about hiring through Workstream

"It has cut my screening process significantly, allowing me to multi-task other duties and responsibilities instead of countless phone calls."

Air Ventures LLC

Currently hiring on Workstream for:

Barista at Barista Parlor

"Ease of use.... great follow up tools!"

BrightStar Care

Currently hiring on Workstream for:

Certified Nursing Assistant

Certified Home Health Aide


"Workstream has provided my small business an affordable platform that allows us to screen candidates better which has saved a ton of time."

Complete Pool Care

Currently hiring on Workstream for:

Swimming Pool Cleaning Technician