Apex-affiliated office. They ensure that fundamental systems and protocols are in place within the practice, allowing the doctors and clinical staff to focus on dentistry. The OM forms a tight alliance with the doctors as the business leader of the practice. They’re supported by the Apex Support Center team who ensures that the OM is set up for success every day by handling needs like HR, marketing, IT, accounting, and other back-office functions, as well as ongoing training, practice, and staff development programs.
They are responsible for the daily operations of the dental office including:
Managing both employee and patient relations and achieving operational goals.
Motivating office team members and proactively seeking ways to improve the dental practice.
Leading by example, building a positive environment for staff and patients through a continual focus on building quality relationships.
Successfully leading the front office staff in managing schedules to meet dentistry goals.
Maintaining the office budget to achieve profitability.
Motivating the entire staff to push for continual improvement in patient service.
In addition to the above, an Apex OM will:
Ask how things can be done better.
Define and share a vision for what success looks like for their office.
Work with Apex advisors and mentors to continually improve both themselves and the company.
Monitor practice vital signs and expenses regularly.
Hold morning, team, and department meetings to motivate and inspire.
Understand each employee’s strengths and needs.
Consistently hold employees accountable for appropriate behavior and job performance and coach to success.
Hold performance reviews annually.
The ideal candidate will be a leader, well organized, detail oriented, and a good communicator with great relationship skills. Candidate will also be proficient in office management to effectively manage the day-to-day operations of the practice.
5+ years experience in a dental office, management preferred
Experience in a group practice setting is a plus
Superior written and communication skills
Ability to make independent decisions, exceed goals, and maximize opportunities
Experience with Dentrix and Microsoft Office
Goal oriented, self-starter, problem solver
We offer top-of-market compensation including full benefits in order to attract the best and brightest talent. Our comprehensive benefits package includes health insurance, in-house dental plan, vision insurance, short-term disability, and a company-match 401(k) retirement plan.