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but is a team player, self-motivated, takes direction well, has excellent communication skills, and great attention to detail.This is a service-related industry and you should not only be skilled at customer service, but passionate about helping people. As a Pet Host, you are the first impression for our site. The principal duties are to handle check-in for arrival clients, handle check-out for departing clients, make follow-up reservations for existing clients, sell activity packages and daycare on reservations made, greet all guests, clients, and vendors, and handle any general inquiries about the business.

A Day In The Life:

You come to work daily with a smile on your face and excited to help serve our pet parents and their furry friends. You’ll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You’ll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You’ll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You’ll document what you are seeing and be ready to share with your manager and the pet parent. And let’s not forget -- you’re probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses!

Responsibilities:

• Provide impeccable customer service by following our Service Foundation principles. You will ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships.
• Answer all incoming calls, respond to voicemails and emails. 
• Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations.
• Manage cash, check, and credit card transactions and reporting/reconciling
• Gets to know clients and their pet’s names on a regular basis
• Obtain all information related to a pet’s visit; ensure accuracy of all information.This includes client information as well as pet information. Input all information into resort computer systems. 
• Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed. 
• Have general knowledge of all services offered at site and be able to provide solutions to the clients needs.
• Obtain vaccination records from veterinary offices and input into the computer.
• Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity.
• Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary.
• Help initiate “white glove” treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are “sold out”.
• Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers
• Ensure the facility meets or exceeds expectations with regards to cleanliness and safety.
• Notifying manager on duty or ordering when levels of inventory are low in the following areas:
• Retail
• Cleaning products for lobby areas and office supplies
• Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecant, etc.
• Consult with other departments

Work with a team who all exemplify these qualities:

• A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety.
• Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated.
• Customer Service Oriented - Ability to take care of the customers’ needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers.
• Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”.
• Must be able to multitask and be very detailed oriented. Must be able to start and stop work. 
• Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping.
• Conflict Resolution - Ability to handle conflict with tact and diplomacy
• Good team work and willingness to assist other departments as necessary
• Cheerful, friendly, positive team-oriented attitude
• Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office.
• Reliable, punctual, and dependable
• Ability to work a flexible schedule, including holidays and weekends
• Ability to take direction well and apply it independently 
• Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound
• Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently 
• Physically able to handle dogs of all sizes and to lift up to 60 lbs. 
• Other duties as assigned.

Equal Employment Opportunity:

NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

A Day In The Life

You come to work daily with a smile on your face and excited to help serve our pet parents and their furry friends. You’ll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You’ll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You’ll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You’ll document what you are seeing and be ready to share with your manager and the pet parent. And let’s not forget -- you’re probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses!

Responsibilities

• Provide impeccable customer service by following our Service Foundation principles. You will ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships.
• Answer all incoming calls, respond to voicemails and emails. 
• Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations.
• Manage cash, check, and credit card transactions and reporting/reconciling
• Gets to know clients and their pet’s names on a regular basis
• Obtain all information related to a pet’s visit; ensure accuracy of all information.This includes client information as well as pet information. Input all information into resort computer systems. 
• Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed. 
• Have general knowledge of all services offered at site and be able to provide solutions to the clients needs.
• Obtain vaccination records from veterinary offices and input into the computer.
• Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity.
• Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary.
• Help initiate “white glove” treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are “sold out”.
• Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers
• Ensure the facility meets or exceeds expectations with regards to cleanliness and safety.
• Notifying manager on duty or ordering when levels of inventory are low in the following areas:
• Retail
• Cleaning products for lobby areas and office supplies
• Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecant, etc.
• Consult with other departments

Work with a team who all exemplify these qualities

• A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety.
• Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated.
• Customer Service Oriented - Ability to take care of the customers’ needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers.
• Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”.
• Must be able to multitask and be very detailed oriented. Must be able to start and stop work. 
• Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping.
• Conflict Resolution - Ability to handle conflict with tact and diplomacy
• Good team work and willingness to assist other departments as necessary
• Cheerful, friendly, positive team-oriented attitude
• Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office.
• Reliable, punctual, and dependable
• Ability to work a flexible schedule, including holidays and weekends
• Ability to take direction well and apply it independently 
• Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound
• Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently 
• Physically able to handle dogs of all sizes and to lift up to 60 lbs. 
• Other duties as assigned.

Equal Employment Opportunity

NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

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area.

Duties:

1. Cheerfully greets patrons.

2. Provides movie, special event, and general theatre information.

3. Accurately sells tickets, accept payments, and makes change.

4. Properly operates Point of Sale terminals and ticket printers.

5. Properly operates and effectively communicates on a two-way radio.

6. Follow MPA film rating guidelines when selling admission tickets.

7. Follows theatre policies for selling admission tickets.

8. Answers the telephone courteously and professionally.

9. Keeps box office area clean and stocked with supplies.

10. Watches for safety issues (trip hazards, suspicious persons, etc.) and reports to management.

Concession Attendant - They serves prepackaged food and drink and maintains the concession area in a sanitary condition. 

Duties:

1. Provides services to customers in a friendly and efficient manner. 

2. Serves food in proper pre-determined portion sizes. 

3. Maintains adequate food/supplies. 

4. Cleans concession, including serving area continually. 

5. Uses popper to prepare popcorn as needed and attend concession equipment. 

6. Cleans concession area before and after business hours. 

7. Maintains the appearance of all equipment and serving counters. 

8. Assures menu items are prepared in sufficient quantities to satisfy volumes. 

9. Receives deliveries when assigned.

10. Performs other related duties as required.

Usher / Doorman - They collects admission tickets, directs patrons to correct auditoriums, helps maintain clean facilities such as lobbies, hallways, auditoriums, and restrooms. Greet patrons, assist patrons with general questions or refer the patron to a member of management for assistance. 

Duties:

1. Provides services to customers in a friendly and efficient manner. 

2. Manage crowd control and assist patrons in finding seating when necessary.

3. Cleans and inspects auditoriums

4. Assist with patrons' special needs, such as helping those with wheelchairs. 

5. Maintain order and ensure adherence to safety rules.

6. Assist patrons with questions or complaints.

7. Inspect backpacks and packages when applicable.

8. Performs other related duties as required.

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our guests' expectations by providing superior value and quality driven dining experiences.  We pledge to make a positive difference to all those who make our success possible while providing opportunity for growth and prosperity for our organization and it's team members.

Full time and part time positions available. 

Dishwashers ensure proper cleaning and sanitation of silverware, glassware, china, and food service equipment.

Essential job functions are:

• Completion of daily opening and closing duties
• Ensuring proper functioning and care of dish are equipment
• Cleaning of all silverware, glassware, china, and food service equipment

Other responsibilities include, but are not limited to: 

• Ability and willingness to assist in all areas of the kitchen when needed
• Maintaining attendance in accordance with team member manual
• Being prepared, in uniform, and punctual for shifts
• Other duties, tasks and/or projects as assigned

Benefits & Perks:

• Flexible Schedules
• Health, Dental, Vision Insurance for you and your family, including prescription drug coverage
• Life Insurance
• Employee Assistance Program
• Discounts
• Friendly Competitions
• Career Growth Opportunities
• Paid Vacation Time
• Excellent training and a leadership development program
• DAILY PAY available to hourly Team Members!

*Benefits are offered to team members who meet eligibility requirements

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Zaxby's is a family.

So come on in! We're saving a seat for you.

Cashiers are the first point of contact for our guests and are directly responsible for delivering a great experience. You will take and enter orders, handle payments, keep the dining room and other guest areas clean, and provide excellent service to our guests by following standard operating procedures with a sense of urgency.

Job Qualifications 

The following requirements must be met in order to qualify for this position.

• Must be 16 years of age or older
• Ability to work a minimum of 9 hours per week

Capabilities Requirement:

• Sit, stand, and walk continuously
• Occasionally stoop, bend, crouch, or climb, including the use of ladders
• Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
• Continuous use of hands and wrists for grasping and fine manipulation
• Communicate proficiently through speech, reading, and writing
• Maintain effective audio-visual perception and judgement to observe and respond to the environment
• Work in an environment that features hot and cold temperature variations and exposure to food allergens
• Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment

Responsibilities:

The individual in this position is expected to engage in the following work-related activities and complete all training requirements including:

• Zaxby’s Front of House Development Plan
  • Hands-on stations training
• Provide friendly, enthusiastic service for all guests
  • Promptly greet guests as they enter and thank them as they leave
• Maintain awareness of current promotions
  • Explain menu items, answer questions, and suggest additional items
• Enthusiastically represent the Zaxby’s brand
• Accurately complete orders and guest transactions
  • Enter guest orders accurately into the point of sale system
• Accept payments, operate cash registers, and maintain receipts
  • Handle cash payments, count and verify tills, and record totals appropriately
• Maintain a clean, safe, welcoming environment
  • Clean and maintain guest areas including dining room, counters, bathrooms, and building exterior
  • Maintain equipment and inform management of maintenance needs
  • Stock paper goods, condiments, serveware, and beverages
  • Keep work areas clean and organized
• Accurately complete, package, and present guest orders
• Other work assigned

Benefits:

• FREE meals on the clock and 50% off meals off the clock
• Team member recognition program
• Team member referral bonus
• Flexible Hours

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dining experiences.  We pledge to make a positive difference to all those who make our success possible while providing opportunity for growth and prosperity for our organization and it's team members.

Full time and part time positions are available. 

Greeters welcome entering guests, thank exiting guests, ensure a proper flow of the restaurant through seating of tables and managing of the wait, and answer phones, taking reservations for current and future dates.

Responsibilities:

• Prepared, in uniform & punctual for shifts
• Team player
• Team communication
• Performing assigned tasks
• Friendly & attentive customer service
• Daily completion of opening and closing checklists, and other daily duties

Knowledge, skills, and abilities:

• Customer service skills
• Basic mathematical computation skills
• Ability to maintain professionalism at all times
• Ability to communicate clearly
• Ability to work well with others
• Ability to multi-task

Benefits & Perks:

• Flexible Schedules
• Health, Dental, Vision Insurance for you and your family, including prescription drug coverage*
• Life Insurance*
• Employee Assistance Program
• Discounts
• Friendly Competitions
• Career Growth Opportunities
• Paid Vacation Time
• Excellent training and a leadership development program

*Benefits are offered to team members who meet eligibility requirements

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