Post a Job to Hire in River Falls, Wisconsin

but is a team player, self-motivated, takes direction well, has excellent communication skills, and great attention to detail. This is a service-related industry and you should not only be skilled at customer service, but passionate about helping people.

As a Pet Host, you are the first impression for our site! The principal duties are to handle check-in for arrival clients, handle check-out for departing clients, make follow-up reservations for existing clients, sell activity packages and daycare on reservations made, greet all guests, clients, and vendors, and handle any general inquiries about the business.

Equal Employment Opportunity:

NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Work with a team who all exemplify these qualities:

• A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety.
• Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated.
• Customer Service Oriented - Ability to take care of the customers’ needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers.
• Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”.
• Must be able to multitask and be very detailed oriented. Must be able to start and stop work. 
• Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping.
• Conflict Resolution - Ability to handle conflict with tact and diplomacy
• Good team work and willingness to assist other departments as necessary
• Cheerful, friendly, positive team-oriented attitude
• Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office.
• Reliable, punctual, and dependable
• Ability to work a flexible schedule, including holidays and weekends
• Ability to take direction well and apply it independently 
• Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound
• Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently 
• Physically able to handle dogs of all sizes and to lift up to 60 lbs. 
• Other duties as assigned.

Responsibilities:

• Provide impeccable customer service by following our Service Foundation principles. You will ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships.
• Answer all incoming calls, respond to voicemails and emails. 
• Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations.
• Manage cash, check, and credit card transactions and reporting/reconciling
• Gets to know clients and their pet’s names on a regular basis
• Obtain all information related to a pet’s visit; ensure accuracy of all information.This includes client information as well as pet information. Input all information into resort computer systems. 
• Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed. 
• Have general knowledge of all services offered at site and be able to provide solutions to the clients needs.
• Obtain vaccination records from veterinary offices and input into the computer.
• Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity.
• Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary.
• Help initiate “white glove” treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are “sold out”.
• Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers
• Ensure the facility meets or exceeds expectations with regards to cleanliness and safety.
• Notifying manager on duty or ordering when levels of inventory are low in the following areas:
• Retail
• Cleaning products for lobby areas and office supplies
• Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecant, etc.
• Consult with other departments

A Day In The Life:

You come to work daily with a smile on your face and excited to help serve our pet parents and their furry friends. You’ll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You’ll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You’ll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You’ll document what you are seeing and be ready to share with your manager and the pet parent. And let’s not forget -- you’re probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses!

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for this position will be someone who not only embraces this culture, but is a team player, self-motivated, takes direction well, has excellent communication skills, and great attention to detail.This is a service-related industry and you should not only be skilled at customer service, but passionate about helping people. You’ll work in our Daycare and Boarding areas to care and ensure the safety of the guests in our facility. Not only will you focus on handling dogs + cats all day, but on the cleanliness of the facility.

Equal Employment Opportunity:

NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Work with a team who all exemplify these qualities:

• A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety.
• Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated.
• Customer Service Oriented - Ability to take care of the customers’ needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers.
• Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”.
• Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping.
• Conflict Resolution - Ability to handle conflict with tact and diplomacy
• Good team work and willingness to assist other departments as necessary
• Cheerful, friendly, positive team-oriented attitude
• Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office.
• Reliable, punctual, and dependable
• Ability to work a flexible schedule, including holidays and weekends
• Ability to take direction well and apply it independently 
• Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound
• Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently 
• Must be comfortable being around dogs of all sizes and physically able to handle dogs of all sizes and to lift up to 60 lbs. 
• Other duties as assigned.

Responsibilities:

• Ensure that each guest is treated with respect and dignity
• Ensure that all guests are receiving appropriate amounts of food and water, clean and sanitize food/water bowls on a daily basis.
• Clean up dog poop, urination and any vomit several times throughout your shift
• Walk dogs on leash to and from outside exercise areas. 
• Engage in play activities with pets including: fetch, exercise walks, chase, agility, follow the leader, recall and basic obedience games, etc.
• Supervise activities of multiple dogs throughout the day
  • Monitor closely for any potential conflicts or escalations and redirect or remove one or more dogs from the situation as needed
• Maintain a sanitary and healthy environment by following our standards of cleaning and disinfecting rooms
• Monitor guest’s health by daily charting of eating and elimination habits. Dispose of and clean up any stool and urine.
• Monitor guest’s reaction to playtimes and general demeanor by charting playtime interactions
• Follow all standards of safety with regards to handling guests, particularly aggressive guests and escape artists
• Pay specific attention to special handling notes, (Meds Person to Feed, Aggressive, Separate for Feeding, etc.)
• Immediately alert front staff and resort manager when a guest is ill or exhibiting odd behavior - follow-up by filling out illness form and turning it into a shift lead/manager.
• Operate washer and dryer to clean pet belongings, towels, etc. Ensure belongings are returned to the appropriate pet.
• Ensure the facility meets or exceeds our expectations with regards to cleanliness and safety. Clean and sanitize all pet enclosures, exercise yards, and common areas.Mix and use disinfectants and other chemicals safely as instructed by the supervisor.
• Ensure that the property is maintained (lawn care, snow removal, tree maintenance)
• Alert manager when levels of inventory are low in the following areas:
  • Pet foods
  • Cleaning products for kenneling and lobby areas
• Help maintain the cleanliness of the property by picking up and disposing of trash or debris. Keep aisles, drains, carts, shelves, sinks, floors, furniture, counters and glass clean, sanitary and free of clutter/debris. Empty and sanitize trash cans and receptacles. 
• Alert manager of any safety or operational issues ie: broken guillotine doors, burnt-out lights, not enough salt for snowy areas, etc.
• Keep informed of important notices, meetings, etc. by consulting the "Guest Services Command Center" 
• Consult with other departments

A Day In The Life:

As a Pet Pro, you are part of a larger team who is focused on the daily pet care of our guests. You’ll report to work over a variety of shifts to handle everything from walking dogs, giving them a potty break, feeding and administering medicines, cleaning their rooms, playing with dogs + cats and even loving them as if they were your own. One day you could help our overnight guests feel like this is their palace away from home and the next day you might run the daycare play group and make sure everyone is getting along. You might snuggle a shy pup who needs some extra special attention while also helping a regular get right back into the swing of things.You’ll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You’ll document what you are seeing and be ready to share with your manager and the pet parent.. And let’s not forget -- you’re probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses!

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in cross-training and expect everyone to learn and be capable of performing as many functions as possible. A bakery employee increases their value when they successfully perform multiple functions.

Tasks may include the following:

• Preparing products to customer specifications
• Mixing
• Baking
• Dishwashing
• Cleaning
• Stocking
• Staging
• Packaging Products
• Equipment Maintenance
• Prerequisites include:
• Standing for entire work shift except for breaks
• Bending
• Stooping
• Climbing
• Walking
• Visual Activity
• Hearing
• Writing
• Verbal
• Reaching
• Lifting
• Grasping
• Carrying Repetitive Motions
• Manual Dexterity
• Hand-Eye Coordination

Applicants must be able to process written information in English quickly and accurately. The applicant also must be able to communicate effectively in English. Must be able to manipulate objects rapidly with hands, and perform basic math functions.

We will make exceptions to the above job tasks and prerequisites where accommodation is reasonable and practical.

Accommodations cannot negatively impact product quality, communications, staffing levels or profitability.

Job Type:  Bakery employee - full or part time up to 40 hours per week

Salary: Up to $15 per hour depending on availability and experience

Employee Testimonials:

Lon - Driver and a 25-year veteran.  The management from the owners on down from the office staff to the shop GM’s, Assistants, Shift Leaders are ALL, and I mean ALL - are always friendly and terrific to deal with. I see these people constantly and they are a joy to work for/with.  Some past companies I’ve worked for have had the good and the bad.  If anyone ever asks me where I work, I can proudly say Oven Hearth/Davanni’s and they always say what great food we have!  So it’s nice to be associated with a company that locals know has a fantastic reputation and terrific products!”

Jeff - Lead Driver and a 35-year veteran.  “The management, culture, facilities, and the product is outstanding!  The level of trust, confidence in each other, and communication is second to none.  This makes meeting the challenges of each day easier and more fulfilling.  This is a team at the top of its game and I love being a part of it!”

Pete - Shift Leader, Inventory Logistics Manager, and 18-year veteran.  “I was told about the job from a longtime friend.  The people and the benefits are the main reasons I’ve stayed so long.  The work is good, but tough. Flexible hours and a really fun work environment.  I look forward to seeing some new faces.”

Joe - Co-General Manager and 25 year veteran.  “This was my first job at 15 years old.  I started working weekends in production of the pizzas we put on Northwest Airline flights in 1998.  I had grade school friends that were working here and suggested that I apply.  3 or 4 days after turning in my application, I began calling every day (sometimes twice) to ask about working here.  After two weeks, i was invited in for an interview and was hired on the spot!  I think the manager knew I was eager to work at Oven Hearth!

When I walked in, the first thing I noticed was the Care - Work Hard - Have Fun sign hanging on the wall.  I never in my life would have thought that you could have that much fun at a job!  It was an absolute blast to come to work!  Feeling accomplished at the end of every shift was an amazing feeling!  I couldn’t get enough!

After a few years under my belt, I started to explore other jobs while keeping Oven Hearth as a part-time job.  It wasn’t the same type of atmosphere at the other places I worked.  I felt like just another employee.  The sense of family that you get when you work at Oven Hearth was very apparent.

The reason I still work at Oven Hearth is because of the good feeling of accomplishment, fun atmosphere, and the great people we work with!”

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Associate is the first and last impression of the guest's entire experience, so it's important to always maintain a cheerful and positive attitude. A Guest Service Associate works with others who share in excitement and passion for Revealing Beautiful Skin. Even better, a Guest Service Associate shapes the future of EWC and supports guests in feeling gorgeous, radiant, and confident in their own skin. This position is fun and fast-paced, as well as an opportunity to become part of a cohesive team!

Responsibilities:

• To be a brand ambassador for European Wax Center
• To educate all guests on benefits and savings of Wax Passes and consistency with waxing.
• To educate guests on current in-center promotions.
• To maintain and exceed center and individual goals.
• To work with our POS system while checking guests in and out of their reservations.

What's great about this position:

• You are involved with making people feel beautiful and confident!
• You'll enjoy spending time with your co-workers and guests.
• You'll get to work in a fast-paced, friendly environment.
• You'll get to know the beauty industry.
• You'll learn and develop with a growing national brand that has local, involved ownership.
• You'll feel confidently protected from COVID-19 by provided PPE and extensive cleaning.

Our ideal candidate would have:

• Ability to work flexible days and hours.
• A positive, friendly, upbeat and personable demeanor.
• Ability to receive and implement feedback.
• An ability to work independently with limited supervision.
• Ability to work in a fun, fast-paced environment.
• A professional appearance at all times.
• A strong desire to work with others and engage new associates with energy and enthusiasm for EWC.
• Sales experience is preferred, but not necessary.

Benefits:

• Medical insurance
• Dental insurance
• Discounts on exclusive EWC products
• Complimentary eyebrow waxing
• Discounted wax services
• Paid time off

Compensation:

• Pay starts at $12 hourly, plus commission
• With commission, associates average between $13-$22 per hour
• Bi-Annual hourly pay increases
• Bonuses

While the above pay is averaged based upon actual GSA performance, there is no cap on commission, so how much you earn is entirely up to you!

We provide training and support, and advancement opportunities are available! Positions available for regularly scheduled shifts (20-40 hours) per week.

We are an Equal Opportunity Employer.

Job Types: Full-time, Part-time

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welcoming customers to a food service environment and ensuring that they are seated and receive attentive service. Their duties include maintaining a waitlist of patrons during busy meal service, passing out menus and accepting phone calls.

To be successful in this role, you should have previous experience in a customer service position , You should also be available to take evening and weekend shifts as well special holidays.

Work Requirements:

• Have the ability to communicate effectively in English
• Be at least 16 years of age
• Be willing and able to work a flexible schedule
• Have a valid driver's license and/or reliable transportation 
• Facemask, properly worn, are required
• Prior work experience is preferred, but not necessary.
  
  Note: Applicants will also be expected to be able to work on their feet for several hours at a time and lift potentially heavy objects when necessary.
  

Duties and Responsibilities:

• Answer customer questions about products or services
• Observe and maintain positive impressions and representation for the company you work for
• Perform other job duties not listed above when necessary
  

Qualities We Are Looking For:

• Consistency and reliability
• Cheerful and positive demeanor
• Values teamwork
• Loves serving and helping others
• Ability to multitask quickly, yet thoroughly
• Honors and encourages others to follow the visions and values of the restaurant
  

Perks and Benefits:

• Flexible schedule
• Leadership opportunities to gain real world management experience to help you reach your professional goals.
• Competitive pay
• Free meal at end of each shift 

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