Post a Job to Hire in Fitchburg, Massachusetts

team member brings a unique skill set to the table and collectively have a track record of accomplishing the most challenging of goals. We are an online aftermarket auto parts retailer headquartered northwest of Boston. We are a leader in our market and are positioned for further growth. We offer a great “can-do” culture, a casual work environment, and the opportunity to apply your skills in a rewarding situation.

We are passionate about empowering people to do their own auto repairs. Our company’s mission is to make your car projects go smoothly and to become your trusted source for auto parts. We treat our customers like family. And our niche is to provide great value, exceptional customer service, and education to make customers confident in their decision to do their own repairs.

The Customer Service Representative will have direct interaction with customers by phone and are responsible for recommending products, resolving inquiries and processing of orders while maintaining a high standard of service and professionalism. Candidates for this position should enjoy repetitive duties with high volume of customer inquiries and exhibit patience and attention to detail as they focus on completing tasks quickly and accurately. This position requires working collaboratively with others in your group and in other departments. 

Responsibilities of the Customer Service Representative

• Responding to customer calls in a high call volume environment
• Working with customers to resolve Issues
• Website order processing
• Screening for fraud
• Handling returns
• Ensuring accuracy in the processing of customer orders
• Communicating and providing input on customer issues to the Quality department
• Document customer issues in an internal system to ensure accurate tracking of improvement efforts
• Accountable for performing to department performance metrics

Requirements of the Customer Service Representative:

• High school diploma or general education degree (GED) and two to three years related customer service experience in a high-volume environment /or equivalent combination of education and experience. 
• Familiarity with Web Order Fraud Screening
• Experienced with Order Management
• Detail oriented
• Self-directed and self-motivated
• Able to work in a quick paced environment
• Strong verbal and written communication skills. Ability to respond to common inquiries or complaints from customers. Additionally, have the ability to communicate clearly and concisely with all levels of 1A Auto staff.
• Must have problem solving abilities
• Excellent computer skills (i.e. MS Office, and Web including eBay shopping).
• Knowledge of automotive parts and repair processes a plus
• Team Player

Please note: This job description is not all inclusive, but rather is intended to capture the majority of the job functions.

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to walk in, and strut out.

Guest Service Associates are responsible for efficiently and effectively checking guests in and out for reservations and educating guests on our Wax Passes and cost saving programs as well as our Waxing Skincare collection. (waxcenter.com)

Benefits:

Excellent discounts on all retail products

Flexible schedule. Work-life balance!

Free Waxing for yourself!

Health insurance (full time)

Advancement to peer trainer role

Employee referral bonus program

Working in a fun fast-paced environment

Learn sales tracking and goal monitoring

Reliable hourly wage plus commission - earning potential up to $20/hour

Here’s what we’re looking for:

Must be able to work combination of day or evening hours plus one weekend day.

Be Self Driven and goal oriented

Be positive, friendly, upbeat and personable.

Maintain a professional appearance at all times.

Able to work in a fun, fast paced environment.

Ability to work flexible days and hours.

Have reliable transportation.

Part-time or full-time. This role is perfect for those looking for part-time opportunities. We are open 7 days a week and offer day and night shifts. Saturday or Sunday availability a plus.

Required education:

High school or equivalent

Job Type: Full time or Part-time Hourly

Preferred Experience:

Sales: 2 years

Education:

High school

Work environment:

Front desk

Communication method(s) used:

Phone

In person

Job Types: Full time, Part-time, Commission

waxcenter.com

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the hospitality business. 

• 50% off employee dining program

• health insurance and paid vacations available for all full-time employees

• hands-on development and career growth opportunities 

• proud equal opportunity employer

Our New England roots, legendary service, and chef-inspired menu have made us a go-to destination for our loyal guests up and down the east coast. Our team values our founders’ beliefs and works every day to ensure our principles, guest satisfaction, and quality standards are met.

Would you like to be our next team member? Simply apply today to begin the journey! 

We look forward to seeing you soon!

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ready food, and creating happy guests.

Fun, fast-paced, flexible, and people-focused work environment where you can find your first job or work on leadership skills and find a place to advance. We are looking for employees that are:

• Friendly
• Fun
• Hard-working
• Dependable
• Respectful

We are doing more than serving pizza we are serving people by holding to our values of:

Serving others: We are in the business of making our customers’ lives easier every chance we get. We are generous and selfless.

Owning your work: We give more than what’s expected. We embrace accountability and care deeply. We have relentlessly high standards and never accept less than the best.

Inventing Something: We make things happen. We are curious, adventurous and open-minded. We believe in taking the initiative to improve whatever we touch. We dream it, then do it.

Never Giving Up: We act fast with fearless determination. Obstacles never stop us from reaching our goals.

Being an All-Star: We believe in more than just being a player. We aim to raise the bar, inspire, motivate, mentor, and make an impact. We strive to be a force of good and a source of fun.

Requirements:

• Authorized to work in the United States
• Friendly
• Fun
• Hard-working
• Dependable
• Respectful

Benefits:

• Employee Discounts
• Flexible hours
• Leadership opportunities
• Bonus pay

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go beyond serving a great product in a friendly environment. 

Responsibilities:

·        Make hungry people happy!

·        Prepare good looking, delicious food for customers

·        Keep the restaurant clean, safe and fun for the customers and the team

·        Be honest, energetic and able to get along and communicate easily with people at all levels

Benefits:

·        Competitive pay PLUS tips

·        Flexible scheduling

·        Free meals

·        Nationwide discount program for merchandise and services

Requirements:

·        The good news is that your training will teach you everything you need to know to succeed on the job, but good starting points include;

·        Smile

·        Friendly

·        Pride in your work

Requirements

·        The good news is that your training will teach you everything you need to know to succeed on the job, but good starting points include;

·        Smile

·        Friendly

·        Pride in your work

Benefits

·        Competitive pay PLUS tips

·        Flexible scheduling

·        Free meals

·        Nationwide discount program for merchandise and services

Responsibilities

·        Make hungry people happy!

·        Prepare good looking, delicious food for customers

·        Keep the restaurant clean, safe and fun for the customers and the team

·        Be honest, energetic and able to get along and communicate easily with people at all levels

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