Telecaller Job Descriptions

Create your own Telecaller job description, or find job description examples you can re-use to hire faster.

Telecaller Job Description Template

Job Title: Telecaller

Job Type: Full-time/Part-time

Location: [Insert location]

Job Summary:

We are seeking a highly motivated Telecaller to join our team. The successful candidate will be responsible for making outbound calls to potential customers and promoting our SEO services. The Telecaller will be expected to build rapport with customers, identify their needs, and offer solutions that meet their requirements. The ideal candidate should have excellent communication skills, a positive attitude, and a passion for sales.

Key Responsibilities:

  • Make outbound calls to potential customers and promote our SEO services
  • Build rapport with customers and identify their needs
  • Offer solutions that meet customer requirements
  • Provide accurate information about our services and pricing
  • Follow up with customers to ensure satisfaction and identify opportunities for upselling
  • Maintain a database of customer information and update it regularly
  • Meet daily/weekly/monthly targets


  • Proven experience as a Telecaller or similar role
  • Excellent communication and interpersonal skills
  • Ability to build rapport with customers
  • Strong sales skills and a passion for selling
  • Ability to work in a fast-paced environment
  • Good organizational and time-management skills
  • Proficiency in MS Office and CRM software
  • High school diploma or equivalent; degree in Marketing or relevant field is a plus


  • Competitive salary
  • Performance-based incentives
  • Opportunities for career growth and development
  • Friendly and supportive work environment
  • Health insurance and other benefits

About Us:

[Insert company description]

Frequently Asked Questions about hiring a Telecaller

What is the best way to find and hire a Telecaller near me?
Online job boards are the best place to find qualified Telecaller applicants. Employers posting their Telecaller job on Indeed get about 10 applications from that board on average.
Which job boards should I post on to find Telecaller applicants?
You should post to multiple job boards at once. The most successful job postings for a Telecaller are on Indeed – but on average, employers post to 13 boards at the same time, using tools like Workstream. Publishing to multiple job boards at once helps you get your first applicant in 14 hours on average, which is shorter than the national average for Telecaller positions.
What's the best way to communicate with applicants looking for a Telecaller role?
SMS has 88% open rates which is higher than phone call or Email. Text to hire today!
Is it OK to text Telecaller job applicants?
Hourly paid workers, such as Telecallers are actually more engaged when texting about jobs. We have found that text messages are 151% better than email at getting an applicant's response. Have a look at Workstream, which automates the process of texting and uses a phone number specifically assigned to your job post so you don’t have to use your personal phone.
Can I use a different phone number to engage Telecaller applicants via text message?
Yes, tools such as Workstream provide custom phone numbers that allow employers to engage with applicants through their tool without having to use a personal or business cell phone.

Try out Workstream to hire a Telecaller for
your Sales business

A revolutionary hiring process for Sales positions

A revolutionary hiring process for Sales positions Hiring restaurant staff in San Francisco can be a tough job. Workstream can help accelerate the process by letting you post on job boards like Indeed within seconds.

1-Click Job Posting

No more tedious copy and pasting. We integrate with all the top job boards. All applicants funnel into one intuitive dashboard.

Text-to-Apply Posters

Print out your unique QR code and text message number. Applicants scan/text to see all open positions and apply right away.

Automated & 2-Way SMS

Engage with applicants via text. Include links to screening questions, forms, and more. Use 2-way text to answer questions.

Endless Integrations

Connect Workstream to your calendar so applicants can schedule interviews. Streamline onboarding with background check & HR integrations.

Candidate Tracking & Scoring

View all your applicants and employees in one place. Make notes on their progress. Access their docs anytime from anywhere.

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