Post a Job to Hire in Bardstown, Kentucky

culture, but is a team player, self-motivated, takes direction well, has excellent communication skills, and great attention to detail.This is a service-related industry and you should not only be skilled at customer service, but passionate about helping people. As a Pet Host, you are the first impression for our site. The principal duties are to handle check-in for arrival clients, handle check-out for departing clients, make follow-up reservations for existing clients, sell activity packages and daycare on reservations made, greet all guests, clients, and vendors, and handle any general inquiries about the business.

Work with a team who all exemplify these qualities:

• A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety.
• Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated.
• Customer Service Oriented - Ability to take care of the customers’ needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers.
• Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”.
• Must be able to multitask and be very detailed oriented. Must be able to start and stop work. 
• Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping.
• Conflict Resolution - Ability to handle conflict with tact and diplomacy
• Good team work and willingness to assist other departments as necessary
• Cheerful, friendly, positive team-oriented attitude
• Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office.
• Reliable, punctual, and dependable
• Ability to work a flexible schedule, including holidays and weekends
• Ability to take direction well and apply it independently 
• Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound
• Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently 
• Physically able to handle dogs of all sizes and to lift up to 60 lbs. 
• Other duties as assigned.

Responsibilities:

• Provide impeccable customer service by following our Service Foundation principles. You will ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships.
• Answer all incoming calls, respond to voicemails and emails. 
• Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations.
• Manage cash, check, and credit card transactions and reporting/reconciling
• Gets to know clients and their pet’s names on a regular basis
• Obtain all information related to a pet’s visit; ensure accuracy of all information.This includes client information as well as pet information. Input all information into resort computer systems. 
• Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed. 
• Have general knowledge of all services offered at site and be able to provide solutions to the clients needs.
• Obtain vaccination records from veterinary offices and input into the computer.
• Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity.
• Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary.
• Help initiate “white glove” treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are “sold out”.
• Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers
• Ensure the facility meets or exceeds expectations with regards to cleanliness and safety.
• Notifying manager on duty or ordering when levels of inventory are low in the following areas:
• Retail
• Cleaning products for lobby areas and office supplies
• Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecant, etc.
• Consult with other departments

A Day In The Life:

You come to work daily with a smile on your face and excited to help serve our pet parents and their furry friends. You’ll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You’ll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You’ll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You’ll document what you are seeing and be ready to share with your manager and the pet parent. And let’s not forget -- you’re probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses!

A Day In The Life

You come to work daily with a smile on your face and excited to help serve our pet parents and their furry friends. You’ll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You’ll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You’ll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You’ll document what you are seeing and be ready to share with your manager and the pet parent. And let’s not forget -- you’re probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses!

Responsibilities

• Provide impeccable customer service by following our Service Foundation principles. You will ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships.
• Answer all incoming calls, respond to voicemails and emails. 
• Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations.
• Manage cash, check, and credit card transactions and reporting/reconciling
• Gets to know clients and their pet’s names on a regular basis
• Obtain all information related to a pet’s visit; ensure accuracy of all information.This includes client information as well as pet information. Input all information into resort computer systems. 
• Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed. 
• Have general knowledge of all services offered at site and be able to provide solutions to the clients needs.
• Obtain vaccination records from veterinary offices and input into the computer.
• Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity.
• Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary.
• Help initiate “white glove” treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are “sold out”.
• Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers
• Ensure the facility meets or exceeds expectations with regards to cleanliness and safety.
• Notifying manager on duty or ordering when levels of inventory are low in the following areas:
• Retail
• Cleaning products for lobby areas and office supplies
• Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecant, etc.
• Consult with other departments

Work with a team who all exemplify these qualities

• A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety.
• Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated.
• Customer Service Oriented - Ability to take care of the customers’ needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers.
• Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”.
• Must be able to multitask and be very detailed oriented. Must be able to start and stop work. 
• Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping.
• Conflict Resolution - Ability to handle conflict with tact and diplomacy
• Good team work and willingness to assist other departments as necessary
• Cheerful, friendly, positive team-oriented attitude
• Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office.
• Reliable, punctual, and dependable
• Ability to work a flexible schedule, including holidays and weekends
• Ability to take direction well and apply it independently 
• Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound
• Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently 
• Physically able to handle dogs of all sizes and to lift up to 60 lbs. 
• Other duties as assigned.

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steaks, as well as gourmet salads, pastas and more! Our team is fully committed to exceeding our guests' expectations by providing superior value and quality driven dining experiences.  We pledge to make a positive difference to all those who make our success possible while providing opportunity for growth and prosperity for our organization and it's team members.

Full time and part time positions are available. 

Servers ensure a great dining experience for our guests from the time they are seated until they leave by pairing warm, welcoming service with great food and wine knowledge, making recommendations, and following the steps of service.  

Essential Duties and Responsibilities:

• Prepared, in uniform & punctual for shifts
• Serve guests in a prompt, friendly, professional way
• Be familiar with all food and bar items, as well as each day's featured items 
• Accurately take orders and enter into point of sale system
• Counting of money, handling of guests' credit cards
• Ensure guest satisfaction and make managers aware of any personnel or policy violation situations that have an adverse effect on restaurant operating performance or guests' experience
• Food Running
• Pre-bussing tables
• Maintain proper attitude, professionalism, and teamwork

Benefits & Perks:

• Flexible Schedules
• Health, Dental, Vision Insurance for you and your family, including prescription drug coverage
• Life Insurance
• Employee Assistance Program
• Discounts
• Friendly Competitions
• Career Growth Opportunities
• Paid Vacation Time
• Excellent training and a leadership development program

*Benefits are offered to team members who meet eligibility requirements

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members, Zaxby's is a family.

So come on in! We're saving a seat for you.

Cashiers are the first point of contact for our guests and are directly responsible for delivering a great experience. You will take and enter orders, handle payments, keep the dining room and other guest areas clean, and provide excellent service to our guests by following standard operating procedures with a sense of urgency.

Job Qualifications 

The following requirements must be met in order to qualify for this position.

• Must be 16 years of age or older
• Ability to work a minimum of 9 hours per week

Capabilities Requirement:

• Sit, stand, and walk continuously
• Occasionally stoop, bend, crouch, or climb, including the use of ladders
• Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
• Continuous use of hands and wrists for grasping and fine manipulation
• Communicate proficiently through speech, reading, and writing
• Maintain effective audio-visual perception and judgement to observe and respond to the environment
• Work in an environment that features hot and cold temperature variations and exposure to food allergens
• Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment

Responsibilities:

The individual in this position is expected to engage in the following work-related activities and complete all training requirements including:

• Zaxby’s Front of House Development Plan
  • Hands-on stations training
• Provide friendly, enthusiastic service for all guests
  • Promptly greet guests as they enter and thank them as they leave
• Maintain awareness of current promotions
  • Explain menu items, answer questions, and suggest additional items
• Enthusiastically represent the Zaxby’s brand
• Accurately complete orders and guest transactions
  • Enter guest orders accurately into the point of sale system
• Accept payments, operate cash registers, and maintain receipts
  • Handle cash payments, count and verify tills, and record totals appropriately
• Maintain a clean, safe, welcoming environment
  • Clean and maintain guest areas including dining room, counters, bathrooms, and building exterior
  • Maintain equipment and inform management of maintenance needs
  • Stock paper goods, condiments, serveware, and beverages
  • Keep work areas clean and organized
• Accurately complete, package, and present guest orders
• Other work assigned

Benefits:

• FREE meals on the clock and 50% off meals off the clock
• Team member recognition program
• Team member referral bonus
• Flexible Hours

Capabilities Requirement

• Sit, stand, and walk continuously
• Occasionally stoop, bend, crouch, or climb, including the use of ladders
• Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
• Continuous use of hands and wrists for grasping and fine manipulation
• Communicate proficiently through speech, reading, and writing
• Maintain effective audio-visual perception and judgement to observe and respond to the environment
• Work in an environment that features hot and cold temperature variations and exposure to food allergens
• Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment

Responsibilities

The individual in this position is expected to engage in the following work-related activities and complete all training requirements including:

• Zaxby’s Front of House Development Plan
  • Hands-on stations training
• Provide friendly, enthusiastic service for all guests
  • Promptly greet guests as they enter and thank them as they leave
• Maintain awareness of current promotions
  • Explain menu items, answer questions, and suggest additional items
• Enthusiastically represent the Zaxby’s brand
• Accurately complete orders and guest transactions
  • Enter guest orders accurately into the point of sale system
• Accept payments, operate cash registers, and maintain receipts
  • Handle cash payments, count and verify tills, and record totals appropriately
• Maintain a clean, safe, welcoming environment
  • Clean and maintain guest areas including dining room, counters, bathrooms, and building exterior
  • Maintain equipment and inform management of maintenance needs
  • Stock paper goods, condiments, serveware, and beverages
  • Keep work areas clean and organized
• Accurately complete, package, and present guest orders
• Other work assigned

Benefits

• FREE meals on the clock and 50% off meals off the clock
• Team member recognition program
• Team member referral bonus
• Flexible Hours

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and inviting atmosphere. We are looking for motivated team members to serve our high-quality food with excellent customer service in a very clean environment. Flexible schedules are available and hours can vary with 20-35 hours per week positions available.

Requirements:

• Must be at least 16 years of age
• Punctual - On time every time
• Genuine - Do what you say and say what you mean
• Efficient - Able to multitask, be organized, and have a quick pace
• Friendly - Smile, have fun, and let your personality shine
• We are always keeping an eye out for applicants who are friendly, enthusiastic, and who genuinely enjoy serving guests. To be successful in this role, you should have previous experience in a customer service position and good knowledge of how cash registers operate. You should also be available to take evening and weekend shifts occasionally.

Responsibilities:

• Cooking in front of our guests
• Making fresh-squeezed lemonade
• Baking fresh bread
• Interacting with guest
• Prepping fresh ingredients
• Routine daily cleaning of the restaurant
• Consistency and Reliability
• Cheerful and Positive Attitude
• Values Teamwork
• Loves Serving and Helping Others

Benefits:

• Competitive pay - We meet or beat most of our competition wage offers.
• Flexible hours - We work with high school, college, and other job schedules to get you the hours when you can work them.
• Hours of operation 10:30 am — 10:00 pm - No very early days nor very late nights.

Benefits

• Competitive pay - We meet or beat most of our competition wage offers.
• Flexible hours - We work with high school, college, and other job schedules to get you the hours when you can work them.
• Hours of operation 10:30 am — 10:00 pm - No very early days nor very late nights.

Responsibilities

• Cooking in front of our guests
• Making fresh-squeezed lemonade
• Baking fresh bread
• Interacting with guest
• Prepping fresh ingredients
• Routine daily cleaning of the restaurant
• Consistency and Reliability
• Cheerful and Positive Attitude
• Values Teamwork
• Loves Serving and Helping Others

Requirements

• Must be at least 16 years of age
• Punctual - On time every time
• Genuine - Do what you say and say what you mean
• Efficient - Able to multitask, be organized, and have a quick pace
• Friendly - Smile, have fun, and let your personality shine
• We are always keeping an eye out for applicants who are friendly, enthusiastic, and who genuinely enjoy serving guests. To be successful in this role, you should have previous experience in a customer service position and good knowledge of how cash registers operate. You should also be available to take evening and weekend shifts occasionally.

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with IHOP employees and guests. 

Execute the "Service Success Steps" per the IHOP SOP to ensure a high-quality guest experience. 

Handle guest complaints in a timely manner, inquire about the quality of the dining experience, thank guests, and invite them to return. 

Communicate guest food orders and service requests in an accurate and timely manner. 

Memorize and apply IHOP terminology, abbreviations, methodologies, and plating and menu knowledge. 

Comply with SOP methods in regard to guest checks and maintaining cash control. 

Stock and rotate all needed supplies in the service areas and dining room. 

Comply with all local and SOP health, sanitation, and safety guidelines. 

Clear, clean, and reset tables and clean chairs, booths, and floors after guests leave. 

Perform all cleaning duties according to posted cleaning charts. 

Comply with IHOP uniform and appearance standards per SOP guidelines. 

Perform other assignments or tasks as assigned by the General Manager, Assistant Manager, or acting supervisor. 

QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

EDUCATION AND/OR EXPERIENCE 

Prior experience or training is desired, but may not be required. 

LANGUAGE SKILLS 

Ability to read and comprehend instructions, correspondence, and memos. Ability to write guest checks and simple correspondence. Ability to read and speak English well enough to understand guest checks, read instructions, and communicate with guests. 

MATHEMATICAL SKILLS 

Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals. 

REASONING ABILITY 

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. 

OTHER SKILLS AND ABILITIES IHOP 

training coursework as assigned. 

PHYSICAL DEMANDS 

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
• While performing the duties of this job, the employee regularly is required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and climb or balance. The employee frequently is required to stand; walk; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee occasionally must lift and/or move up to 25 pounds. 

WORK ENVIRONMENT 

• The work environment characteristics described here are representative of those an employee encounters while perforrning the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
• While performing the duties of this job, the employee occasionally is exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. 

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