Post a Job to Hire in Middlesborough, Kentucky

In addition to greeting our guests with a friendly face and ensuring that they are seamlessly checked in and directed to their guest room, our Front Desk Agents are tasked with maintaining a clean, organized, and visually appealing lobby and front desk area. A Front Desk Agent should also be comfortable frequently standing, carrying or lifting items weighing up to 50 pounds, and must possess basic computer skills to operate various property management and reservation systems.

Other qualifications include: high school diploma or equivalent, and a preference of at least one year of front desk/guest services experience.

Could you be the new face of this award winning hotel? Allow us to welcome you to the team, so that you can welcome our guests to Middlesboro! 

  Duties and responsibilities 

-Welcome guests in a friendly, prompt and professional manner recognizing Guest Privilege Members and also returning guests    

-Check guests in, issue room keys, provide information on hotel services and room location 

-Ensure required identification is taken from guests at check-in in line with local legislative requirements 

-Answer phones in a prompt and courteous manner 

-Up-sell rooms where possible to maximize hotel revenue 

-Answer, record and process all guest calls, messages, requests, questions or concerns 

-Record guest preferences in the system 

-Check guests out, including resolving any late or disputed charges 

-Accurately process all cash and credit card transactions using established procedures 

-Issue, control and release guest safe-deposit boxes in line with hotel procedures 

-Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up 

-Take action to solve guest problems/complaints using appropriate service recovery guidelines 

-Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty 

-May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes 

-Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service 

-Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc.

We are looking for enthusiastic and hardworking individuals to ensure that our guests stay in a healthy and clean environment. Our ideal candidate is a team player who can follow company procedures and protocols. Some manual labor will be involved in daily tasks and applicants should be able to lift, push, and pull 25-50 pounds frequently.  

Are you the perfect fit for our housekeeping team? Apply today and join our team!

Duties and responsibilities 

   - Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash/rubbish, etc.  May include cleaning of kitchen area, room refrigerator, coffee/tea maker, cups, glasses, silverware, etc. 

    -Wear safety protection equipment as provided in line with department regulations and any local legislative requirements 

    -Handle and store chemicals in line with hotel regulations and any local legislative requirements 

    -Greet and acknowledge guests 

    -Notify supervisor when service is complete so rooms may be sold or occupied.  Report any room unable to be serviced to supervisor according to established procedures 

    -Report to supervisor needed repairs or unsafe conditions 

    -Follow established safety procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty 

    -Respond to guest complaints, special requests and take action to ensure guest satisfaction 

    -Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping 

    -Report, turn in, and/or log all lost and found items according to established procedures 

    -Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service 

    -May regularly assist with deep cleaning projects 

    -May have turndown duties 

    -May assist with other duties as assigned 

Qualifications and requirements 

    -Basic reading, writing, and math skills. 

This job requires ability to perform the following: 

    -Carrying or lifting items weighing up to 50 pounds and ability to push/pull medium to large weights/objects 

    -Frequently standing up and moving about the facility 

    -Frequently handling objects and equipment to maintain the facility 

    -Frequently bending, stooping, and kneeling 

    -Able to work alone as well as being a team member 

Other: 

    Communication skills used frequently when interacting with guests and employees 

    Basic reading, writing, and math abilities are used often when reading room assignments, completing checklists, replacing room linens and amenities 

    Have the ability to work a flexible schedule including nights, weekends and/or holidays.

We are looking for enthusiastic and hardworking individuals to ensure that our guests stay in a healthy and clean environment. Our ideal candidate is a team player who can follow company procedures and protocols. Some manual labor will be involved in daily tasks and applicants should be able to lift, push, and pull 25-50 pounds frequently.  

Are you the perfect fit for our housekeeping team? Apply today and join our team!

Duties and responsibilities 

   - Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash/rubbish, etc.  May include cleaning of kitchen area, room refrigerator, coffee/tea maker, cups, glasses, silverware, etc. 

    -Wear safety protection equipment as provided in line with department regulations and any local legislative requirements 

    -Handle and store chemicals in line with hotel regulations and any local legislative requirements 

    -Greet and acknowledge guests 

    -Notify supervisor when service is complete so rooms may be sold or occupied.  Report any room unable to be serviced to supervisor according to established procedures 

    -Report to supervisor needed repairs or unsafe conditions 

    -Follow established safety procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty 

    -Respond to guest complaints, special requests and take action to ensure guest satisfaction 

    -Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping 

    -Report, turn in, and/or log all lost and found items according to established procedures 

    -Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service 

    -May regularly assist with deep cleaning projects 

    -May have turndown duties 

    -May assist with other duties as assigned 

Qualifications and requirements 

    -Basic reading, writing, and math skills. 

This job requires ability to perform the following: 

    -Carrying or lifting items weighing up to 50 pounds and ability to push/pull medium to large weights/objects 

    -Frequently standing up and moving about the facility 

    -Frequently handling objects and equipment to maintain the facility 

    -Frequently bending, stooping, and kneeling 

    -Able to work alone as well as being a team member 

Other Requirements: 

    Communication skills used frequently when interacting with guests and employees 

    Basic reading, writing, and math abilities are used often when reading room assignments, completing checklists, replacing room linens and amenities 

    Have the ability to work a flexible schedule including nights, weekends and/or holidays.

Our team members are responsible for a variety of different tasks. Cashiers are not only the face of Long John Silver’s and are tasked with greeting our guests with a friendly face and cheery attitude, but are also responsible for ensuring that the front counter, lobby, and restrooms are fully stocked and clean at all times. 

Arrrrrgh you the perfect fit? Apply today!

Requirements:

• Must be at least 16 years of age.  No previous experience required.
• Must have reliable transportation.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and training materials.

Physical Demands/Working Conditions

• While performing duties of this role, the employee is regularly required to stand and walk; talk and hear to communicate with employees; and taste/smell.  The employee is frequently required to handle, feel and reach with hands and arms.  The employee is occasionally required to sit, climb, or balance; and stoop, kneel, crouch, or crawl.  The employee must occasionally lift and/or move up to 50 pounds.  Specific vision abilities required for this role include peripheral vision and the ability to adjust focus.  The employee is occasionally exposed to cooking fumes.  The noise level in the work environment is usually moderate.

Requirements

• Must be at least 16 years of age.  No previous experience required.
• Must have reliable transportation.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and training materials.

Physical Demands/Working Conditions

• While performing duties of this role, the employee is regularly required to stand and walk; talk and hear to communicate with employees; and taste/smell.  The employee is frequently required to handle, feel and reach with hands and arms.  The employee is occasionally required to sit, climb, or balance; and stoop, kneel, crouch, or crawl.  The employee must occasionally lift and/or move up to 50 pounds.  Specific vision abilities required for this role include peripheral vision and the ability to adjust focus.  The employee is occasionally exposed to cooking fumes.  The noise level in the work environment is usually moderate.

Main Responsibilities of a Server
● Taking orders and delivering food and beverages.
● Helping guests with menu recommendations.
● Providing exceptional customer experience.

Server Job Description:
Our restaurant is looking for a Server with remarkable hard skills and engaging people skills.

The right person for this job should be able to multitask food and beverage orders and deliveries, but not only that. Our restaurant prides itself in providing excellent service, which is why we are looking for a Server who will treat our guests with attentiveness, patience, and a positive attitude.

The responsibilities of a Server in our restaurant are to greet guests, seat them down, help them with menu recommendations, take and deliver orders (carry trays), and clear tables. All our Servers are also responsible for handling cash and credit card transactions.

To help our restaurant provide a pleasurable dining experience, a good Server should be able to ensure that our guests are fully satisfied by being friendly, courteous, accommodating, and reliable. A suitable candidate for the job should also be a problem-solver and a team player.

Responsibilities of a Server:

● Greeting, seating, and escorting guests.
● Providing menu recommendations and additional information.
● Upselling additional products when appropriate.
● Checking ID's to prevent minors from ordering alcoholic beverages.
● Taking orders using software, order slips, or by memorization.
● Communicating order details to the kitchen staff.
● Delivering food and beverages in a timely fashion.
● Delivering checks and collecting bill payments.
● Cleaning and maintaining the appearance of tables and tableware.
● Providing exceptional customer experience.

Server Job Requirements:

● Must have prior experience as a Server.
● Must showcase teamwork and communication skills.
● Must be able to handle money transactions responsibly.
● Must be able to multitask and act quickly.
● Must be flexible and ready to work in shifts.
●Must carry at least a high school diploma.

Benefits:

Flexible schedule

Paid time off

Tips

Physical Setting:

Bar

Casual dining restaurant

Upscale casual restaurant

Schedule:

Day shift

Evening shift

Monday to Friday

Night shift

Weekend availabilit