Post a Job to Hire in Muskegon, Michigan

We currently are in need of people who are over the age of 18 that can open and can close with flexible schedules.

Responsibilities include but not limited to:

*Politely engaging customers and entering customers' orders in computer POS.

*Talking to customers either on the telephone or in person

*Properly preparing and packaging customers; orders.

*Participating in the collective efforts of maintaining a clean and sanitary work environment.

Come Join our winning team and take pride knowing you're making the best Detroit Style Pizza in town and putting a smile on all our customers.

Perks: Competitive wages and tips, Flexible scheduling ( FT/PT), Excellent Training, Advancement opportunities.  Free food and employee discounts.

Required Skills/Experience:

• Must be polite, reliable, honest and hard working
• Pizza experience is a plus (but not required)
• Excellent communication skills
• Exceptional customer service skills
• Ability to follow directions

Responsibilities also include:

• Answer phones
• Answer questions about our product
• Serve customers in a professional manner
• Food preparations
• Sanitizing and cleaning
• Be able to lift 50 lbs
• Operate a cash register and/or POS system
• Take orders and process payments

A successful Russ’ Server…

• Enjoys meeting & talking to new people
• Delivers genuine hospitality and an exceptional dining experience by warmly greeting and guiding our guests through our menu, while demonstrating a thorough knowledge of all our food and beverage offerings.
• Takes pride in providing timely, attentive, fun and friendly service to ensure our guests feel valued and well cared for.
• Creates positive first impressions that build loyalty in return guests.
• Be a team player with a “can-do” attitude to deliver 100% guest satisfaction.
• Provides guest with whatever is needed to make their experience comfortable & enjoyable
• Monitors timing of product preparation & eagerly delivers products to guests
• Uses Point of Sale system, cash & credit card handling
• Has great manners on the telephone
• Maintains neat workspace & sets fellow employees up for success by completing daily side work
• Works & communicates well with guests, fellow employees & management
• Able to identify when a product does not meet quality standards & resolve the issue before bringing product to guest
• Prioritizes tasks, moves fast with footsteps and is efficient with their time
• Stays well organized with a strong attention to detail
• Values honesty and integrity
• Is dedicated to continuous learning about products & procedures
• Has self-awareness; able to maintain composure in a busy environment
• Has great at on-your-feet thinking
• Devoted team player; willing to lend a helping hand or reach out when needed
• Motivated to self-identify and complete necessary side-work and other tasks during any available down time

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law."

Available Positions:

• Server
• Cook
• Dishwasher
• Salad/Prep
• Assistant Manager

Our Story

Founded in 1934 and still owned and managed by the same family, Russ’ Restaurant combines the best of a family-friendly diner with classic comfort food and charm. With 12 family-owned locations, we are continually striving to add great members to our team.

   *We've been around for 87 years now and counting.  We must be doing something right!!*

Benefits, and our Commitment to you:

· A safe, clean, friendly and positive work environment

· Set Schedule

· Closed on Sundays/No late nights!!

· Advancement opportunities.

· Team Member discounts on meals

· Benefits for qualified full-time Team Members include access to medical, dental, vision insurance and more

· Free EAP (Employee Assistance Program) for you and your family!

· Competitive Wages

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law."

Your role is to exceed our guest’s expectations and you are the key to our restaurant’s success, as you contribute to delivering an excellent experience to our guests every time! Prior experience is a big plus, but for the right person, no experience is necessary, we will train you!

POSITION DESCRIPTION

A Successful Russ’ COOK…

- Values honesty and integrity

- Is a team player with a “can-do” attitude to deliver 100% guest satisfaction.

- Follows health & sanitation standards as mandated by training (food safety, proper sanitation, proper food handling & proper storage)

- Has self-awareness; able to maintain composure in a busy environment

- Has great at on-your-feet thinking

- Works & communicates well with fellow employees & management

- Devoted team player; willing to lend a helping hand or reach out when needed

- Prioritizes tasks, moves fast with footsteps and is efficient with their time

- Stays well organized with a strong attention to detail

- Prepares menu items according to instructions, paying careful attention to presentation & plating

- Identifies when a product does not meet quality standards & resolve the issue before bringing product to guest

- Assists with food preparation assignments during off-peak periods

- Is dedicated to continuous learning about products & procedures

- Operates equipment & machinery safely

- Enlists the help of a manager when equipment is not functioning properly

- Has great manners on the telephone

- Maintains neat workspace & sets fellow employees up for success by completing daily side work

- Motivated to self-identify and complete necessary side-work and other tasks during any available down time

OUR COMMITMENT TO YOU:

- A safe, clean, friendly and positive work environment.

- Part-time or full-time hours at a competitive rate of pay.

- Flexible scheduling to accommodate school, family and life.

- Closed on Sundays

- Advancement opportunities.

- Team Member discounts on meals.

- Benefits for qualified full-time Team Members include access to medical, dental, vision insurance and more.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law."

Knowledgeable and proficient in each position within the cafe.

Successfully completed the Café Basics Training Program and Certified Trainer Program.

Ensures each station is operating to Tropical Smoothie Cafe’s standards.

Trains and coaches crew members during each shift to ensure brand standards are upheld.

Uses tools to accomplish goals, manage labor and control inventory.

Performs any additional tasks necessary to run the cafe.

REQUIRED EXPERIENCE

Experienced Tropical Smoothie Cafe Crew Member.

Legally able to work within the State and Federal 

guidelines.

PHYSICAL REQUIREMENTS

Continuous standing and walking throughout the duration of each shift.

Bending, lifting and carrying up to 25 pounds to perform duties like stocking, refilling ice or taking out

trash.

Constant face-to-face interactions with crew members and customers.

Safely navigate in a fast-paced cafe environment.

Ability to multi-task and remain positive in sometimes stressful working conditions.

WORKING CONDITIONS

Most shifts are between six to eight hours, but this may vary.

Crew Leaders can expect to have some early mornings, late evenings, weekend and/or holiday hours and

may have additional opening/closing responsibilities.

Lead Crew Members by demonstrating Tropical Smoothie Cafes core values in all interactions.

Comply with the Tropical Smoothie Cafe uniform and personal hygiene polices for each shift.

Fun, fast-paced, upbeat environment with no fryers!