Post a Job to Hire in Muskegon, Michigan

The responsibilities of a Server in our restaurant are to greet guests, seat them down, help them with menu recommendations, take and deliver orders (carry trays), and clear tables. All our servers are also responsible for handling cash and credit card transactions.

To help our restaurant provide a pleasurable dining experience, a good server should be able to ensure that our guests are fully satisfied by being friendly, courteous, accommodating, and reliable. A suitable candidate for the job should also be a problem-solver and a team player.

Responsibilities

• Greeting, seating, and escorting guests.
• Providing menu recommendations and additional information.
• Upselling additional products when appropriate.
• Taking orders using software, order slips, or by memorization.
• Communicating order details to the kitchen staff.
• Delivering food and beverages in a timely fashion.
• Delivering checks and collecting bill payments.
• Cleaning and maintaining the appearance of tables and tableware.
• Providing exceptional customer experience.

Requirements

• Prior experience as a server is a plus.
• Must showcase teamwork and communication skills.
• Must be able to handle money transactions responsibly.
• Must be able to multitask and act quickly.
• Must be flexible and ready to work in shifts.
• Must be a team player.

Benefits

• Competitive Pay
• Flexible Hours
• Full-time or Part-time
• Extensive Training
• Real Advancement Opportunities

We strive to encourage, enrich and celebrate our associates every day. Why? It's simple-we found it's the best way to help people reach their potential. It all starts with our inclusive culture, which welcomes and embraces our collective differences...and the strengths these differences create.

If this sounds like the kind of workplace you would enjoy, please apply now!

Primary Responsibilities: Greets (both arriving and departing) and seats all guests in a friendly manner and assists in maintaining the overall guest flow of the restaurant.

Specific Functions and Duties:

• Opens door for guests arriving and departing.
• Accommodates any special needs of guests, i.e., boosters, highchairs, disabilities.
• Manages the Wait List when the restaurant is full.
• Provides guest assistance to servers as needed.
• Maintains a clean and organized work area and completes cleaning as assigned
• Fills out the feature board and inflates balloons.

Qualification Standards:

• Reading, writing and verbal communication skills required.
• Mobility required during the entire shift.
• Transports and carries objects (such as high-chair) up to 15 pounds
• Ability to wipe down table tops, table legs, pick up debris off the floor, and wipe down booth seats in all areas of the restaurant.

Attitude:

• Eager to learn

• Willingness to adopt the Biggby systems and standards

• Genuinely care for our loyal customer

Part time available

Good communication skills 

Responsibilities:

• Cashier (suggestive selling; cash handling; order accuracy)
• Drink-making (use of espresso and other coffee equipment)
• Food production (preparing bagels and bagel sandwiches)
• Cleaning
• Safety procedures

Requirements:

• Able to comfortably lift 30 lbs
• Able to stand for duration of shift
• Legally authorized to work in the U.S.
• Must be at least 16 years old 
• Reliable transportation
• Must work at least 1 shift per week for a minimum of 18 hours per week

Knowledgeable and proficient in each position within the cafe.

Successfully completed the Café Basics Training Program and Certified Trainer Program.

Ensures each station is operating to Tropical Smoothie Cafe’s standards.

Trains and coaches crew members during each shift to ensure brand standards are upheld.

Uses tools to accomplish goals, manage labor and control inventory.

Performs any additional tasks necessary to run the cafe.

REQUIRED EXPERIENCE

Experienced Tropical Smoothie Cafe Crew Member.

Legally able to work within the State and Federal 

guidelines.

PHYSICAL REQUIREMENTS

Continuous standing and walking throughout the duration of each shift.

Bending, lifting and carrying up to 25 pounds to perform duties like stocking, refilling ice or taking out

trash.

Constant face-to-face interactions with crew members and customers.

Safely navigate in a fast-paced cafe environment.

Ability to multi-task and remain positive in sometimes stressful working conditions.

WORKING CONDITIONS

Most shifts are between six to eight hours, but this may vary.

Crew Leaders can expect to have some early mornings, late evenings, weekend and/or holiday hours and

may have additional opening/closing responsibilities.

Lead Crew Members by demonstrating Tropical Smoothie Cafes core values in all interactions.

Comply with the Tropical Smoothie Cafe uniform and personal hygiene polices for each shift.

Fun, fast-paced, upbeat environment with no fryers!

While not on the road, Drivers work as In shoppers and are compensated accordingly. Delivery is a customer service job, so following customer's request and doing it with a smile can lead to more successful days.

Requirements

• Must be at least 18 years old
• Must have a vehicle, valid driver's license, proof of insurance, and a clean driving record
• Drive safe and obey the rules of the road
• Work as an in-shopper when there are no deliveries