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to its second location and started servicing customers in the resort corridor. From 2014 – 2019 Liquor World Las Vegas opened 5 additional locations both serving local customers and tourists.

MISSION & VISION
Liquor World Las Vegas strives to be the most convenient destination for all adult beverages in the Southwest.
CORE VALUES
Liquor World Las Vegas is a family owned and operated organization that is focused on giving back to the community in which we serve.

We are committed to providing the right combination of selection, competitive pricing and customer experience in the most convenient locations.

Qualifications

The Liquor World Las Vegas Store Manager provides daily direction for operations and staff, leveraging expertise to execute the management strategy, maximize operational performance, foster a culture of refined guest experience and drive sustained achievement of financial objectives.
• Works closely with the Executive Team to create new ways to grow revenue streams and contain costs
• Effectively utilizes reports to make changes based on analysis
• Partners with the Executive Team and merchants to plan for and address stock assortments, stock levels, and merchandising needs on a continual basis
• Manages the development, execution, and measurement of the guest experience
• Ensures management practices effective cost control procedures for all operating, payroll, maintenance, and supply costs
• Manages merchandising execution to maximize sales, earnings, and guest satisfaction
• Manages sales floor standards, visual merchandising, guest experience standards, and sales techniques
• Organizes staff and merchandise in the process of taking inventory and cycle counts.
• Ensures that all staff are properly trained in all aspects of their job functions, policies and procedures, and that they are supported in their career development process
• Maintains a work environment that promotes teamwork, high performance, continuous improvement, feedback, recognition, commitment to guest experience, mutual respect and employee satisfaction
• Maintains strict confidentiality of company information and operations
• Oversee Human Resources responsibilities including team member development, hiring, firing, coaching, offering recommendations, promoting and/or accountable for any changes to an employee’s status
• Provides guidance and leadership within areas of responsibility and implements strategies to keep staff motivated and engaged
• Manage and support the career development process of staff.
• Maintains and updates policies, internal controls, operational standards and procedures to promote compliance
• Performs all other related duties as assigned.

Required:

• At least 21 years of age.
• At least 3 years of experience in retail sales.
• At least 2 years of experience in retail management.

• Inspiring leader with high energy, team-oriented, collaborative and participative management-style, takes ownership, effective communication, presentation, and conflict resolution skills.
• Strong working knowledge of Microsoft Office.
• Ability to walk, bend down repeatedly, and be on feet for 8-12 hours a day.
• Able to climb ladders and lift 50 pounds.
• Ability to manage multiple tasks and remain calm in a very fast-paced and stressful environment and work under pressure.
• Ability to prioritize and effectively execute a multitude of tasks and meet deadlines in a timely manner.
• Demonstrated knowledge of sales skills, business analysis, staff training, and merchandise/inventory control.
• Ability to achieve business goals and objectives by managing resources, anticipating and identifying changing priorities and issues, implementing strategic and operational plans, and monitoring and evaluating results.
• Excellent organizational, interpersonal, and administrative skills to function in a fast-paced, dynamic environment.
• Able to analyze quantitative and qualitative information to identify and assess patterns, trends, etc. to make successful decisions in support of business objectives.
• Excellent guest experience and customer service skills.
• Interpersonal skills to deal effectively with all business contacts.
• Ability to have professional demeanor and attire at all times.
• Ability to work various shifts, including weekends and holidays, and extended periods of time.
• Able to effectively communicate in English, in both written and oral forms.
• High School diploma or equivalent.

In Addition:
• This is not intended to include every duty or responsibility of the job nor is it intended to be an all-inclusive list of the skills and abilities required to do this job.

Job Type: Full-time

Benefits

- Dental
- Medical
- Paid Holidays
- PTO
- Vision
- Salary depending on Experience $45k-$65k per year

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and connect them to the right product(s).

- Maintain store visual presentation according to company merchandising guidelines, including the maintaining of aisles by following established sorting and stocking guidelines

- Replenish and maintain inventory, including home spots, end caps, and platforms in preparation for product delivery.

- Perform cashier functions and adhere to minor policy while completing customer transactions.

- Direct customers through the checkout lanes while accurately handling cash, credit cards, gift cards, coupons, and balance a register drawer.

- Maintain store safety standards.

- Ownership of store cleanliness and assist in maintaining standards on the sales floor, stock room, lockers, kitchen, bathroom, etc.

Qualifications

- 21 years of age or older
- Ability to work a flexible schedule as business requires, which may also depend on your preference for part-time or full-time hours
- Ability to use technology applicable to the position and access information necessary to complete daily responsibilities
- Desire to continually develop retail sales skills and knowledge of product and services

Preferred Experience, Skills and Education:
- 1 year as a store associate or customer service representative (including greeting customers, building relationships, assisting in locating/selecting/selling product, and identifying/resolving customer issues)
- Prior experience in a team environment requiring professional and effective communication skills
- Wine and liquor sales specialist experience in a retail sales environment
- Handling multiple projects/tasks at a time and meeting deadlines
- History of willingly assisting others and acting as a team player
- Strong interpersonal skills necessary for establishing customer and team relationships
- Ability to demonstrate a positive and engaging attitude and demeanor
- WSET, Sommelier, or other industry certification preferred
- High School Diploma or equivalent

PHYSICAL REQUIREMENTS (with or without accommodations):
- Ability to walk, bend down repeatedly, and be on feet for 8-10 hours a day
- Ability to climb ladders and lift 50 lbs. overhead and repeatedly

Benefits

- Dental
- Medical
- Paid Holidays
- PTO
- Vision

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each area of the restaurant.
• Maintain cleanliness and organization throughout the restaurant and ensure proper setup and breakdown of the entire restaurant including dining room, restrooms, kitchen and prep
• Own open, mid or close routines for the next shift.
• Assist GM/AM to build an amazing culture by creating trust within their team by
recognizing a job well-done and providing meaningful feedback.
• Identify and foster talent in their team, develops high performers for promotions
including training of successor.
• Exemplify guest service for the whole team.
• Driven to reach the next level as position is considered as an internal promote
opportunity.

Who We Look For:

Pieology is looking for individuals with a passion for people, food and service.

• Previous management or leadership experience required, Restaurant experience
preferred.
• Excellent guest service skills, ability to communicate efficiently to help keep all team
members informed.
• Rock solid dependability and punctuality with a strong work ethic (your team looks up to
you).
• Must have consistent ability to meet the needs of the restaurant and support hours of operation.
• Must be at least 18 years of age, or 21 when required by alcohol laws. Read less

the right product(s).

- Maintain store visual presentation according to company merchandising guidelines, including the maintaining of aisles by following established sorting and stocking guidelines

- Replenish and maintain inventory, including home spots, end caps, and platforms in preparation for product delivery.

- Perform cashier functions and adhere to minor policy while completing customer transactions.

- Direct customers through the checkout lanes while accurately handling cash, credit cards, gift cards, coupons, and balance a register drawer.

- Maintain store safety standards.

- Ownership of store cleanliness and assist in maintaining standards on the sales floor, stock room, lockers, kitchen, bathroom, etc.

Qualifications

- 21 years of age or older
- Ability to work a flexible schedule as business requires, which may also depend on your preference for part-time or full-time hours
- Ability to use technology applicable to the position and access information necessary to complete daily responsibilities
- Desire to continually develop retail sales skills and knowledge of product and services

Preferred Experience, Skills and Education:
- 1 year as a store associate or customer service representative (including greeting customers, building relationships, assisting in locating/selecting/selling product, and identifying/resolving customer issues)
- Prior experience in a team environment requiring professional and effective communication skills
- Wine and liquor sales specialist experience in a retail sales environment
- Handling multiple projects/tasks at a time and meeting deadlines
- History of willingly assisting others and acting as a team player
- Strong interpersonal skills necessary for establishing customer and team relationships
- Ability to demonstrate a positive and engaging attitude and demeanor
- WSET, Sommelier, or other industry certification preferred
- High School Diploma or equivalent

PHYSICAL REQUIREMENTS (with or without accommodations):
- Ability to walk, bend down repeatedly, and be on feet for 8-10 hours a day
- Ability to climb ladders and lift 50 lbs. overhead and repeatedly

Benefits

- Dental
- Medical
- Paid Holidays
- PTO
- Vision

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will be someone who not only embraces this culture, but is a team player, self-motivated, takes direction well, has excellent communication skills, and great attention to detail.This is a service-related industry and you should not only be skilled at customer service, but passionate about helping people. You’ll work in our Daycare and Boarding areas to care and ensure the safety of the guests in our facility. Not only will you focus on handling dogs + cats all day, but on the cleanliness of the facility.

A Day In The Life

As a Pet Pro, you are part of a larger team who is focused on the daily pet care of our guests. You’ll report to work over a variety of shifts to handle everything from walking dogs, giving them a potty break, feeding and administering medicines, cleaning their rooms, playing with dogs + cats and even loving them as if they were your own. One day you could help our overnight guests feel like this is their palace away from home and the next day you might run the daycare play group and make sure everyone is getting along. You might snuggle a shy pup who needs some extra special attention while also helping a regular get right back into the swing of things.You’ll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You’ll document what you are seeing and be ready to share with your manager and the pet parent.. And let’s not forget -- you’re probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses!

Responsibilities

• Ensure that each guest is treated with respect and dignity
• Ensure that all guests are receiving appropriate amounts of food and water, clean and sanitize food/water bowls on a daily basis.
• Clean up dog poop, urination and any vomit several times throughout your shift
• Walk dogs on leash to and from outside exercise areas. 
• Engage in play activities with pets including: fetch, exercise walks, chase, agility, follow the leader, recall and basic obedience games, etc.
• Supervise activities of multiple dogs throughout the day
  • Monitor closely for any potential conflicts or escalations and redirect or remove one or more dogs from the situation as needed
• Maintain a sanitary and healthy environment by following our standards of cleaning and disinfecting rooms
• Monitor guest’s health by daily charting of eating and elimination habits. Dispose of and clean up any stool and urine.
• Monitor guest’s reaction to playtimes and general demeanor by charting playtime interactions
• Follow all standards of safety with regards to handling guests, particularly aggressive guests and escape artists
• Pay specific attention to special handling notes, (Meds Person to Feed, Aggressive, Separate for Feeding, etc.)
• Immediately alert front staff and resort manager when a guest is ill or exhibiting odd behavior - follow-up by filling out illness form and turning it into a shift lead/manager.
• Operate washer and dryer to clean pet belongings, towels, etc. Ensure belongings are returned to the appropriate pet.
• Ensure the facility meets or exceeds our expectations with regards to cleanliness and safety. Clean and sanitize all pet enclosures, exercise yards, and common areas.Mix and use disinfectants and other chemicals safely as instructed by the supervisor.
• Ensure that the property is maintained (lawn care, snow removal, tree maintenance)
• Alert manager when levels of inventory are low in the following areas:
  • Pet foods
  • Cleaning products for kenneling and lobby areas
• Help maintain the cleanliness of the property by picking up and disposing of trash or debris. Keep aisles, drains, carts, shelves, sinks, floors, furniture, counters and glass clean, sanitary and free of clutter/debris. Empty and sanitize trash cans and receptacles. 
• Alert manager of any safety or operational issues ie: broken guillotine doors, burnt-out lights, not enough salt for snowy areas, etc.
• Keep informed of important notices, meetings, etc. by consulting the "Guest Services Command Center" 
• Consult with other departments

Work with a team who all exemplify these qualities

• A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety.
• Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated.
• Customer Service Oriented - Ability to take care of the customers’ needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers.
• Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”.
• Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping.
• Conflict Resolution - Ability to handle conflict with tact and diplomacy
• Good team work and willingness to assist other departments as necessary
• Cheerful, friendly, positive team-oriented attitude
• Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office.
• Reliable, punctual, and dependable
• Ability to work a flexible schedule, including holidays and weekends
• Ability to take direction well and apply it independently 
• Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound
• Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently 
• Must be comfortable being around dogs of all sizes and physically able to handle dogs of all sizes and to lift up to 60 lbs. 
• Other duties as assigned.

Equal Employment Opportunity

NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

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