Post a Job to Hire in Anthem, Arizona

to do more. Our Team Members are some of the most loyal crew in the industry, and it's not by accident.

About US:

We’re a fun-loving, quirky, crazy-hardworking (sometimes just crazy) big

family. You could say we’re only serious about two things – serving great food

and taking care of people. We love what we do and are looking for a leader who

will uphold our culture and drive store performance.

 

About YOU:

You thrive in a fast paced, upbeat environment and are a natural motivator. You

foster teamwork and genuine connection and seeing each team member grow feels

like the ultimate reward. You’re diligent, reliable, and aligned with our core

beliefs around teamwork, inclusivity, respect, passion and FUN!

Requirements:

The best part? Our Team Members are hired to stay, with advancement into management as the goal. And our best employees are the ones driven to do more for our guests, the business and themselves.

Details:

• Must be at least 16 years old
• Part-time and Full-time positions available

Benefits:

We treat them like family, with free uniforms, no late shifts, no fryers and a menu that you can be proud of. But that's not all. Read about what makes a job with us better:

• Competitive hourly wage plus TIPS!
• For FT Eligible Team Members, Health, 401k, STD/LTD, Paid Leave, Sick Time
• Same day pay! You don't have to wait 2 weeks to get paid!
• NO late nights
• Training program
• FREE Food (Healthy AND free = Boom goes the Dynamite!)
• Growth opportunities for advancement into upper management
• Fun, MAD, upbeat environment

Our values:

Madness Matters: You Be You, MADocracy: Shoulder to Shoulder, MAD Passion: We Bleed

Green, MADfetti: Have Work at Fun (we’ll explain more during the interview process!)

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and food products following restaurant, health and safety standards and procedures quickly and accurately.

Process customer transactions and maintain an accurate cash drawer throughout shift.

Assemble and deliver order to customers quickly and efficiently.

Keep entire work area clean and sanitary throughout shift.

Prepare products quickly and accurately, while following all preparation, health and safety standards and guidelines when needed.

Operate and maintain food/drink/treat related equipment and registers properly and safely.

Complete assigned prep work for stocking and set up of work area.

Stock and execute proper rotation of products.

Assist with end of day cleaning.

Work as a “team” member to assure constant and consistent quality, service, cleanliness and value to each customer.

Wash counters, tables, restrooms, trash receptacles, gather trash and remove from dining/service areas to proper receptacle, sweep, mop, stock and other cleaning tasks.

Perform other duties and responsibilities as requested by management staff or shift leaders.

Accountability:

Operates work area in accordance with established standards, policies and procedures.

Answer customer questions about product ingredients and preparation; suggest appropriate items to compliment customer orders.

Assist in the success of the restaurant by ensuring guest satisfaction through adhering to standards for quality, value, service and cleanliness.

Maintain a positive working relationship with all restaurant employees and customers to foster and promote a cooperative and pleasant working climate.

Communicate all significant issues, both positive and negative, with management staff.

Qualification Standards:

Qualified candidates must have excellent customer service skills including strong verbal communication skills, exhibit good manners, proper personal hygiene, positive attitude, and promptness.

Must be able to perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time.

Must be able to work in and out of different temperature ranges. Interact with the public and co-workers constantly during shifts.

Capability to stand for long periods of time and lift up to 40 lbs.

Must be able to move and respond quickly to various requests and commands, read order monitors and communicate clearly and effectively with customers and co-workers.

Exhibit and use good manners, proper personal hygiene, positive attitude, and promptness.

Employee Benefits:

Paid training.

Flexible schedule.

Meals at 50% off.

Great fun and team environment.

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results-oriented and love being paid for exceeding sales goals, this is the perfect job for you.

Here’s why you should come work with us:

• We believe that happy employees make happy guests, so you can expect a fun, upbeat, flexible work environment. 

• We believe you deserve to earn $14-$25+/hour for great performance.

• We believe work should be interesting, so we’ll help you continuously develop new skills.

• We believe in promoting from within, so you’ll have opportunities for advancement.

• We believe you should earn additional compensation: Commission, Bonuses, & Store Discounts

• Benefits: Health insurance, Dental insurance, Vision insurance, Paid time off, Flexible schedule

Here’s what you need to bring to the table:

• A genuine desire to provide guests with great service.

• A consistently awesome attitude. 

• A history of excellent attendance. 

• Evening and weekend availability, because that’s when we’re busy.

We’ll give you all the tools, training and coaching you’ll need to be successful, so if you’re ready to achieve your full potential, let’s talk.

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candidate for this position will be someone who not only embraces this culture, but is a team player, self-motivated, takes direction well, has excellent communication skills, and great attention to detail. This is a service-related industry and you should not only be skilled at customer service, but passionate about helping people. You’ll work in our Daycare and Boarding areas to care and ensure the safety of the guests in our facility. Not only will you focus on handling dogs + cats all day, but on the cleanliness of the facility.

A Day In The Life:

As a Pet Care Pro, you are part of a larger team who is focused on the daily pet care of our guests. You’ll report to work over a variety of shifts to handle everything from walking dogs, giving them a potty break, feeding and administering medicines, cleaning their rooms, playing with dogs + cats and even loving them as if they were your own. One day you could help our overnight guests feel like this is their palace away from home and the next day you might run the daycare play group and make sure everyone is getting along. You might snuggle a shy pup who needs some extra special attention while also helping a regular get right back into the swing of things. You’ll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You’ll document what you are seeing and be ready to share with your manager and the pet parent.. And let’s not forget -- you’re probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses!

Responsibilities:

• Ensure that each guest is treated with respect and dignity
• Ensure that all guests are receiving appropriate amounts of food and water, clean and sanitize food/water bowls on a daily basis.
• Clean up dog poop, urination and any vomit several times throughout your shift
• Walk dogs on leash to and from outside exercise areas. 
• Engage in play activities with pets including: fetch, exercise walks, chase, agility, follow the leader, recall and basic obedience games, etc.
• Supervise activities of multiple dogs throughout the day
  • Monitor closely for any potential conflicts or escalations and redirect or remove one or more dogs from the situation as needed
• Maintain a sanitary and healthy environment by following our standards of cleaning and disinfecting rooms
• Monitor guest’s health by daily charting of eating and elimination habits. Dispose of and clean up any stool and urine.
• Monitor guest’s reaction to playtimes and general demeanor by charting playtime interactions
• Follow all standards of safety with regards to handling guests, particularly aggressive guests and escape artists
• Pay specific attention to special handling notes, (Meds Person to Feed, Aggressive, Separate for Feeding, etc.)
• Immediately alert front staff and resort manager when a guest is ill or exhibiting odd behavior - follow-up by filling out illness form and turning it into a shift lead/manager.
• Operate washer and dryer to clean pet belongings, towels, etc. Ensure belongings are returned to the appropriate pet.
• Ensure the facility meets or exceeds our expectations with regards to cleanliness and safety. Clean and sanitize all pet enclosures, exercise yards, and common areas.Mix and use disinfectants and other chemicals safely as instructed by the supervisor.
• Ensure that the property is maintained (lawn care, snow removal, tree maintenance)
• Alert manager when levels of inventory are low in the following areas:
  • Pet foods
  • Cleaning products for kenneling and lobby areas
• Help maintain the cleanliness of the property by picking up and disposing of trash or debris. Keep aisles, drains, carts, shelves, sinks, floors, furniture, counters and glass clean, sanitary and free of clutter/debris. Empty and sanitize trash cans and receptacles. 
• Alert manager of any safety or operational issues ie: broken guillotine doors, burnt-out lights, not enough salt for snowy areas, etc.
• Keep informed of important notices, meetings, etc. by consulting the "Guest Services Command Center" 
• Consult with other departments

Work with a team who all exemplify these qualities:

• A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety.
• Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated.
• Customer Service Oriented - Ability to take care of the customers’ needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers.
• Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”.
• Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping.
• Conflict Resolution - Ability to handle conflict with tact and diplomacy
• Good team work and willingness to assist other departments as necessary
• Cheerful, friendly, positive team-oriented attitude
• Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office.
• Reliable, punctual, and dependable
• Ability to work a flexible schedule, including holidays and weekends
• Ability to take direction well and apply it independently 
• Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound
• Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently 
• Must be comfortable being around dogs of all sizes and physically able to handle dogs of all sizes and to lift up to 60 lbs. 
• Other duties as assigned.

Equal Employment Opportunity:

NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

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maintaining food safety and sanitation standards, and handling light paperwork. Exceptional customer service is a fundamental of this position.

Note: Base wage is $13.00 - $15.00 DOE. Advertised wage is including average tips.

OPPORTUNITIES FOR GROWTH::

Individuals that display business aptitude, a desire to learn and an ability to handle responsibility will be considered for management and positions at the corporate level.

PREREQUISITES::

• Education: Some high school or equivalent.
• Experience & Skills: No previous experience required. That being said a proven ability to understand written and verbal instruction is needed.
• Physical: Must be able to work any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register. Position requires bending, standing, and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.

TASKS AND RESPONSIBILITIES::

• Exhibits a cheerful and helpful manner while greeting guests and preparing their orders.
• Demonstrates a complete understanding of menu items and explains them to guests accurately.
• Uses Point of Sale system/cash register to record the order and compute the amount of the bill. Collects payment from guests and makes change. 
• Performs Cash-In Procedure- accounting for all forms of money, bread, etc., during the shift.
• Prepares food neatly, according to formula, and in a timely manner.
• Checks products in sandwich unit area and restocks items to ensure a sufficient supply throughout the shift.
• Understands and adheres to proper food handling, safety and sanitation standards during food preparation, service and clean up.
• Cleans and maintains all areas of the restaurant to promote a clean image. Understands and adheres to the 3-step method for cleaning.
• Understands and adheres to all quality standards, formulas and procedures as outlined in the SUBWAY® Operations Manual.
• Maintains a professional appearance and grooming standards as outlined in the SUBWAY® Operations Manual.
• Performs light paperwork duties as assigned.
• Completes University of SUBWAY® courses as directed.

TASKS AND RESPONSIBILITIES:

• Exhibits a cheerful and helpful manner while greeting guests and preparing their orders.
• Demonstrates a complete understanding of menu items and explains them to guests accurately.
• Uses Point of Sale system/cash register to record the order and compute the amount of the bill. Collects payment from guests and makes change. 
• Performs Cash-In Procedure- accounting for all forms of money, bread, etc., during the shift.
• Prepares food neatly, according to formula, and in a timely manner.
• Checks products in sandwich unit area and restocks items to ensure a sufficient supply throughout the shift.
• Understands and adheres to proper food handling, safety and sanitation standards during food preparation, service and clean up.
• Cleans and maintains all areas of the restaurant to promote a clean image. Understands and adheres to the 3-step method for cleaning.
• Understands and adheres to all quality standards, formulas and procedures as outlined in the SUBWAY® Operations Manual.
• Maintains a professional appearance and grooming standards as outlined in the SUBWAY® Operations Manual.
• Performs light paperwork duties as assigned.
• Completes University of SUBWAY® courses as directed.

PREREQUISITES:

• Education: Some high school or equivalent.
• Experience & Skills: No previous experience required. That being said a proven ability to understand written and verbal instruction is needed.
• Physical: Must be able to work any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register. Position requires bending, standing, and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.

OPPORTUNITIES FOR GROWTH:

Individuals that display business aptitude, a desire to learn and an ability to handle responsibility will be considered for management and positions at the corporate level.

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