Post a Job to Hire in Rockford, Illinois

you like to have fun, banter with people and enjoy sharing your life, then working at Jersey Mike’s may be for you. Besides learning our business and pleasing people with our great authentic sub sandwiches, you'll learn a whole new level of social decorum to take through life.  You will make a competitive wage plus tips and incentives!

Jersey Mike's was built on a strong sense of community and an outstanding commitment to the personal growth of our people. If you enjoy being part of something special in a strong cultural and spirited environment than bring your energy and come grow with us!

Responsibilities

• Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.
• Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required.
• Work together with the line team to prepare cold and hot subs to customer specifications, while following cooking instructions, safety procedures, and sanitary requirements.
• Use specific kitchen machinery such as knives, grills, slicers, etc.
• Ensure restaurant cleanliness daily by clearing and wiping tables, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.
• Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed.
• Handle customer concerns and complaints professionally and calmly to resolve problems according to Jersey Mike's standards and policy.
• Maintain a neat and tidy appearance by wearing required uniform and adhering to a corporate dress code.

Requirements

• Be energetic, hard-working, and ethical
• Ability to understand and adhere to all company policies and procedures
• Commitment to learning
• Have strong desire to work as a Team Player
• Flexibility to work day and nights shifts, weekends, and holidays
• Ability to stand for long hours at a time and work in a fast-paced environment
• Positive attitude and commitment to customer satisfaction

Benefits

Health Insurance for Full-Time Team Members

401k with employer match

Discounts on Awesome food

Employee referral program

TIPS!

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**Weekend Requirements**

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John’s. Real people serving awesome sandwiches to real people in 30 seconds or less, and deliveries in under 10 minutes!!!

Essential Functions include

• Responsible for customer product and service standards

• Foster an environment of team work

• Responsible for delivering an exceptional customer and store experience

• Greet and thank every customer with a smile and eye contact

• Execute quality store operations

• Clean store, small wares, merchandise and physical plant as necessary

• Must be able to operate food preparation machinery

• Adhere to all food, safety and security guidelines

• Must be able to operate cash register and handle cash transactions while adhering to all cash handling policies

Additional Requirements

• Must be able to lift 30-40 lbs. regularly throughout shifts

• Ability to stand, bend, reach and scoop through-out assigned shift

• Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging from 40° F to -10° F

Benefits

Benefits:

• Health Insurance

• 401K with Company Match

• Free Gourmet Sandwiches

• Opportunity for Advancement

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and Shift Coordinators. This position has direct interactions with Guests and members of the field operations team.

Summary Of Essential Duties And Responsibilities:

• Must be Eighteen (18) Years of age.
• Prepares and packages food and drink products
• Responsible for maintaining the cleanliness of the restaurant at all times including dining room, restroom & exterior
• Prompt and regular attendance on assigned shifts
• Follows Burger King uniform and grooming standards and policies
• Equipment cleaning and maintenance.
• Able to work past midnight on a regular basis as needed.

HOURS VARY BETWEEN 2PM - MIDNIGHT

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deposits and get change

• Drive customer service and experience

Weekly Tasks

Refer to the Weekly Time Management calendar to see 

the duties listed specifically by day of week. Weekly 

tasks include things like:

• Read, print, and post the weekly Newsletter

• Creating team schedules

• Inventory (ASM helps with daily counts), 

placing orders

• Coach team members on Individual KPIs by using Qlik

• Perform Crew Challenges on your team

Monthly Tasks

• Complete quarterly employee evaluations

• Change oil in compressor

• End of Period Inventory

• Complete End of Period Checklist.

Benefits

Benefits offered medical, dental and vision 

⁃ Weekly bonus program

⁃ Contests based on hitting results 

⁃ Team building activities 

⁃ Paid vacation 

⁃ All major holidays off plus 2 personal days 

⁃ No late nights 

⁃ No out of pocket expense for uniforms

Career Path

Lube technician

Certified Technician

Lead Technician

Assistant Shop Manager

Shop Manager

Field Training Manager

District Manager

Managing Director

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