Post a Job to Hire in East Northport, New York

Sounds good?  Keep reading.

Our burgers are square, which means we don't cut corners.  So hopefully, neither do you.

• Your natural friendliness is just one of your talents.
• You can handle a lot of stuff and not wig out.
• You're good with being on drive-thru one shift and making fries the next.
• You like making customers happy.  For real.

 What you bring to the table:

• Solid social skills - you act like your grandma is standing behind you (at least while you're at work).
• You see whatever's low - ketchup, straws, cups - and you fill it back up.
• You pitch in and help your crew and customers.
• You take and receive direction like a pro.
• You want to learn something new and be a part of something good.
• If something doesn't seem right, you make it right.

You must be willing and able to:

• Stand and move for most - if not all - of your shift.
• Lift up to 25-50 lbs. now and then
• Handle weather related moments like rain at the drive-thru, taking out trash in the summer, etc.
• Wear a headset, use other restaurant equipment such as a register or grill, and follow brand standards and guidelines.
• For more information on specific equipment or job requirements, see the job description or talk to the hiring manager. 

 We get it.  We get you.

Our food isn't one size fits all and our job opportunities aren't either.  Whether you're looking for your first job or to build a career, a lot of hours or something to keep you busy on the weekend, you're an early bird or a night owl, we've got you covered.

We are also a proud equal opportunity employer - that means all races, religions, nationalities, genders and the LGBTQ+ community are welcome.  We provide reasonable accommodations in order to enable people with disabilities to perform the functions of their jobs.

How it’s Done:

PEOPLE:

- Greets guests with smile and provides service that invites interaction with our guest.

- Ability to interact in a positive and professional manner with guests and coworkers.

- Anticipates and exceeds guests’ expectations and needs

- Suggests appropriate flavor combinations and menu complements to enhance the quality of the guest experience.

- Engages guests in dining room through “Table Touch”

- Learns team effectiveness skills

- Is empowered to make it right for the guest.

PROCESS:

- Rings orders accurately by using the point-of-sale system.

- Receives cash and credit card payments and issues receipts or change due to guest.

- Prepares and packages food and drink products.

- Responsible for always maintaining the cleanliness of the restaurant, interior and exterior.

- Frequently cleans the service line, restrooms, equipment, and dining area

- Assist in maintaining overall restaurant cleanliness.

- Replenishes food in serving stations and holding areas appropriately.

- Resolves customer complaints using “BLAST” (Believe, Listen, Apologize, Satisfy & Add Value, Thank)

- Maintain health and safety standards in work area.

- Unloads and stocks inventory items as needed.

- Willingness to learn all areas of restaurant operations & work multiple stations.

PROFIT:

- Accountable for overages and shortages, accuracy, and security.

- Addresses guest needs and concerns as they relate to cash handling and order preparation.

- Making recommendations for improvement.

- Never walk past a problem.

What will make you successful:

People Skills:

- Keeping it real and being yourself.

- Having a positive attitude and a genuine desire to make others happy and serve one another.

- Take pride in what you do and take personal accountability. 

- Treating others with respect and care and be welcoming to new team members.

- Communicating effectively.

- Be self-motivated and action oriented.

- Hold each other accountable.

- Be curious.

Non-Negotiables:

- Prompt and regular attendance on assigned shifts

- Be dependable and reliable

- Follows uniform and grooming standards and policies.

Minimum Requirement: Must be at least sixteen (16) years of age

Availability: Must be available to work evenings, weekends, and holidays.

Physical Requirements: 

- Occasionally lift, move, carry, and stack cartons up to 50 pounds from various heights to/from shelves. 

- Stand for long periods of time. 

- Frequently squat or stoop to reach items on low shelves or off the floor. 

- Routinely reach overhead, forward, and underneath shelves, counter, tables, and kitchen equipment.

- Requires frequent motions of bending, wiping, sweeping, and mopping.

- Frequent exposure to fluctuating temperatures in areas such as cooler, freezer, and cooking sections of the restaurant.

What you can expect from us:

Opportunities development

Pathway for career growth 

Flexible hours

Competitive Pay 

Values driven leadership team

About Rackson Restaurants:

Rackson Restaurants is recognized as one of the top QSR operators in the US with a strong growth strategy and commitment to values-based leadership. Putting people first is at the core of the Company culture.

The Team Member is the first face that customers see when they walk through the door or the first voice they hear when they place a drive-thru order so you will set the tone for the Taco Bell customer experience and bring the great Taco Bell tastes to life. 

Key responsibilities are ensuring customer’s satisfaction while being the smiling face that greets and serves the customers quickly and efficiently or a cook who make things happen in the kitchen.

Additional Responsibilities:

• Friendly attitude, great customer service skills
• Great communication skills
• Detail oriented with the ability to multitask and prioritize
• Work effectively and safely in a changing environment
• Strong verbal and basic math skills

Requirements

• 16 years old or older
• Legal right to work in the United States
• Able to lift 10-40 pounds, reach with arms and hands, stand and walk for long period

Benefits:

We offer:

• Flexible Schedules
• Discounted meals
• Competitive starting pay
• Cell phone discounts along with several other perks & discounts
• Paid Time Off 
• Rapid advancement opportunity to a management position
• Strong charity partnerships within our local communities

We value our employees and understand how you make a difference in our restaurants!

Benefits

We offer:

• Flexible Schedules
• Discounted meals
• Competitive starting pay
• Cell phone discounts along with several other perks & discounts
• Paid Time Off 
• Rapid advancement opportunity to a management position
• Strong charity partnerships within our local communities

We value our employees and understand how you make a difference in our restaurants!

Responsibilities of a Host::

● Greeting, seating, and escorting guests.

● Opens door for guests arriving and departing.

● Accommodates any special needs of guests, i.e., boosters, highchairs, disabilities.

● Process To-Go and Delivery Orders

● Manage Wait List when the restaurant is busy

● Providing menu recommendations and additional information.

● Upselling additional products when appropriate.

● Taking orders using software, order slips, or by memorization.

● Communicating order details to the kitchen staff.

● Delivering food and beverages in a timely fashion to outside guests.

● Delivering checks and collecting bill payments.

● Cleaning and maintaining the appearance of the restaurant

● Providing exceptional customer experience.

Host Job Requirements::

● Prior experience as a host is a plus.

● Must showcase teamwork and communication skills.

● Must be able to handle money transactions responsibly.

● Must be able to multitask and act quickly.

● Must be flexible and ready to work in shifts.

● Must be a team player.

Benefits:

● Competitive Pay

● Flexible Hours

● Extensive Training

● Real Advancement Opportunities

If you like to have fun, banter with people and enjoy sharing your life, then working at Jersey Mike’s may be for you. Besides learning our business and pleasing people with our great authentic sub sandwiches, you'll learn a whole new level of social decorum to take through life.

Jersey Mike's was built on a strong sense of community and an outstanding commitment to the personal growth of our people. If you enjoy being part of something special in a strong cultural and spirited environment than bring your energy and come grow with us!

Requirements:

• Be energetic, hard-working, and ethical
• Ability to understand and adhere to all company policies and procedures
• Commitment to learning
• Have strong desire to work as a Team Player
• Flexibility to work day and nights shifts, weekends, and holidays
• Ability to stand for long hours at a time and work in a fast-paced environment
• Positive attitude and commitment to customer satisfaction

Responsibilities:

• Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.
• Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required.
• Work together with the line team to prepare cold and hot subs to customer specifications, while following cooking instructions, safety procedures, and sanitary requirements.
• Use specific kitchen machinery such as knives, grills, slicers, etc.
• Ensure restaurant cleanliness daily by clearing and wiping tables, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.
• Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed.
• Handle customer concerns and complaints professionally and calmly to resolve problems according to Jersey Mike's standards and policy.
• Maintain a neat and tidy appearance by wearing required uniform and adhering to a corporate dress code.

Benefits:

• Earn tips and up to 40 hours per year of paid sick leave.