Video: Chick-fil-A Copes with Low Employment Rates
Workstream Blog

Video: Chick-fil-A Copes with Low Employment Rates

By Desirene Neo

June 30, 2020 | 2 min read

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With Utah as one of the lowest employment in the nation, it was hard to source for applicants. Yet, in just the 2 months that Chick-fil-A has been with Workstream, they have published 4 new positions and just within 7 days, they have seen 25 applicants while saving 50% of the time previously spent on hiring. Watch below to hear what Dusty Pyne (Franchise Owner of Chick-fil-A), Jason Gibbons (Talent Manager), and Rachel Hughes (HR Director) say about Workstream.

 

Our founder Truett Cathy would always say that we are not in the restaurant business, we are in the people business. And so people are a really huge part of what we do. And people really do love Chick-fil-A. They love the nuggets, the sauce and all that. But the compliment we get the most is, you have great people. You can train anybody to push a button on a cash register, that’s not hard. You can’t train personality.

Having people that we like to work with makes it a huge difference just in how we respond to people who come in and how we respond to each other as friends.  

Back in the day, it was all paper applications. You wanted a job, you go to where you want to work, you pick up the paper and that’s how you do it. 

Now at Workstream, it’s pretty streamlined. All the way from using an app, to screening an applicant, to paperwork where we can get it done overnight and hire an employee. And they just have to come in finish a couple of things. It doesn’t take that long at all. Not like it used to.

The process of an application starts with an applicant sending in an application through whatever website they do, and it shows up to me through Workstream. And I check to see if that matches what we’re looking for so that I can set them up for an onsite interview which they can schedule themselves.

My favorite part of Workstream I would have to say is the scheduling part. That makes me so happy. I don’t have to reach out and call every single person. And if they don’t answer then I’m just out of luck. I can take a look at my schedule during the day. If I have multiple interviews, it will show me. And if i don’t have anything, it just says, “relax, you’re done for the day”. And that makes me feel great.

I’ve actually asked people how the process was leading up to the interview. They all said it was super easy. For the mobile app, I love how simple and efficient it is to have Workstream because I can just open it up and make it easy for myself and also for them. 
By Desirene Neo
Psychology and Marketing graduate, B2B Marketing enthusiast and avid pet lover. Currently discovering new podcast.

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Personal Information and Sensitive Personal Information

Before we discuss the right to limit and the right to opt-out, we must first define personal information and how it relates to sensitive personal information.

Personal information is any data that identifies, relates to, or could reasonably be linked to you or your household. A few examples of personal information include:

  • Name or nickname
  • Email address
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  • Sensitive personal information

Sensitive personal information or “SPI” is a subset of personal information, defined as:

  • Identifying information (e.g. social security number, driver’s license)
  • Financial data (e.g. debit or credit card numbers)
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Right to Opt-Out

Californians have the right to opt-out of the sale and sharing of their personal information. That means you have the right to opt-out of the sale of your personal information to third parties (e.g. data brokers, advertisers). You also have the right to opt-out of the sharing of your personal information to prevent the targeting of ads across different businesses, websites, apps, or services.

CCPA-covered businesses must provide a link to allow you to exercise this right. It is usually found at the bottom of a webpage and will say “do not sell or share my personal information” or “your privacy choices.” Sometimes businesses offer privacy choices through a pop-up window or form

To opt-out of the sale and sharing of your personal information, click on the link or use the toggle provided by the business and follow the directions. Doing this on every website you visit can feel burdensome, but to ease the burden you can automatically select your privacy preferences for every website by using an opt-out preference signal, or OOPS for short.

An OOPS is a user-friendly and straightforward way for consumers to automatically exercise their right to opt-out of the sale and sharing of their personal information with the businesses they interact with online. An OOPS, such as the Global Privacy Control. It can either be a setting on your internet browser or a browser extension. With an OOPS, consumers do not have to submit individual requests to opt-out of sale or sharing with each business.

Right to Limit

Californians also have the right to direct businesses to limit the use and disclosure of their sensitive personal information.

Businesses covered under the CCPA must provide a link on their website that allows you to request the limiting of your SPI, if they plan on using it in certain ways. That link will also typically be at the bottom of a webpage and will say: “limit the use of my sensitive personal information” or “your privacy choices.” Once you send this request, the business must stop using your SPI for anything other than to:

  • Provide requested goods or services
  • Ensure security and integrity
  • Prevent fraud
  • Maintain system functionality
  • Comply with legal obligations

Bringing it Together

In summary, the CCPA gives you the right to opt-out of the sale and sharing of your personal information and gives you additional rights to further limit the use and disclosure of your sensitive personal information.

When you exercise these rights together, you exert greater control in protecting your personal data which is important for your identity, safety, and financial health.

If you are on a business’s website and you can’t find the links to exercise your rights, remember to check their privacy policy. The privacy policy should tell you how you can exercise your rights under the law.

If you find your rights being violated, you can submit a complaint to CalPrivacy.

Next in the LOCKED series, we will explore the right to correct and right to know. Follow us on social media to get live updates or check back in one week for the next post.

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