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How the Walmart workforce gets managed
Workstream Blog

How the Walmart workforce gets managed

By Zakiyah Hanani

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Recognized as one of the largest companies in the US, and arguably worldwide, Walmart also dominates the industry when it comes to their number of employees. In fact, the largest retailer of America is the biggest private employer. What's even more fascinating is that half of their workforce are hourly workers or part-time employees.

Even though they already have a large workforce, Walmart is constantly expanding, building new stores, and hiring new employees. The retailer’s operations are also known to be smooth, with rarely any problems. How do they do it? For one, they are able to maintain a large base of satisfied employees, which is achieved through several practices that the organization deploys through their HR efforts.

In this article, we are going to discuss how Walmart is able to maintain their management efforts to keep their hourly workforce motivated.

Consistent Employment Retention Strategy 

Every organization today must be able to retain its employees. If we’re being honest, recruiting and onboarding employees is not that difficult as compared to retaining them for a long time. This is especially true when it comes to part-time workers. And Walmart recognizes this - which is why they have a comprehensive HRM: Recruitment, Selection, Employee Retention strategy. 

It's in Walmart's interest to improve their employee retention strategies as much as they can so that they can minimize the company’s turnover rates and the costs that come along with it. After all, the consequences can get pretty severe if they were to have a high turnover rate. Ensuring that their employees are retained for the long run will prevent them from incurring unnecessary expenses that could have otherwise been avoided.

Walmart has a combined set of approaches to achieve high employee retention. Here are their most applicable strategies for this purpose: 

  • Recognizing and acknowledging employees based on their performance.
  • Giving employees added benefits based on their position or status.
  • Providing incentives to employees based on their position and status. 

In most cases, companies don't include their hourly employees in their retention strategies. Walmart, however, makes it a point to ensure that the set of approaches above applies not only to their full-time employees but their hourly ones as well.

Affordable Insurance and Healthcare Options 

Most of the time, companies don't provide any welfare benefits to their part-time employees because they don't consider them as dedicated members of their organization. This, however, is not the case for Walmart. The giant retailer gives eligible full-time and part-time associates affordable options that also include full coverage of preventive care.

Aside from that, Walmart offers medical plans that start at $25 per day, which includes optical and dental schemes. They also provide domestic coverage partners and have a program that covers advanced procedures such as lung cancer, knee or hip replacements, heart procedures, spine procedures, and many others. 

What’s more, all of the part-time employees get free access to healthcare advisors and nurse care managers in the company. These are just some of the insurances that Walmart offers for their hourly staff and there are, in fact, more than they can provide. This is the very reason why the giant retailer is appealing to their employees and the main reason why they stay with the company for a long time. Not many companies in the country would provide for their part-time staff as much as Walmart does.

Flexibility in the Workplace

Every part-time or hourly employee chooses this type of employment for several reasons. Some may just be retirees who want to fill their time doing something while others might be students who want a flexible work schedule to fit in with their existing school commitments. Thus, while they may not receive higher salaries as compared to their full-time counterparts, they do enjoy flexible working hours. All they have to do is ensure that they clock in a certain number of work hours each month. This opens up the opportunity for them to focus on other ventures in their life, such as education, training, or entrepreneurship. 

Additionally, Walmart is constantly upgrading their parental benefits to give more flexibility to parents. Hourly workers that become parents through foster care programs, adoption, or birth can get as much as 6 weeks of paid leave.

10% Employee Discount

Apart from giving hourly employees solid salaries, great health insurance, and the ability to get as much free time as they need, Walmart also provides a 10% discount to all their employees. This is why a lot of college students choose to get a job at Walmart: it provides them with sufficient income and allows them to reduce their grocery expenses (we all know how expensive college can be). Furthermore, since they have flexible work hours, they can always choose to work less to focus on their studies during their examination periods.

Taking into account all of the factors above, it is no wonder why Walmart has many satisfied part-time employees and is also able to retain a large number of them in the company. In some cases, these employees eventually become full-time workers as they choose to further develop themselves and their career with the company. Consider adopting some of Walmart’s HR strategies - who knows, you might just be able to improve your company’s standing in the years to come!

If you are looking for ways to expand your hourly workforce like Walmart, look no further. At Workstream, we help you cast a wider net for quality candidates that your company deserves! Book a free demo with us today to find out how we can best meet your hiring needs.

By Zakiyah Hanani
Zakiyah is a freelance content writer. She’s a lifelong learner, looking for opportunities to expand her horizons whenever she can. She loves traveling, playing volleyball and reading up on general developments in the industry.

Personal Information and Sensitive Personal Information

Before we discuss the right to limit and the right to opt-out, we must first define personal information and how it relates to sensitive personal information.

Personal information is any data that identifies, relates to, or could reasonably be linked to you or your household. A few examples of personal information include:

  • Name or nickname
  • Email address
  • Purchase history
  • Browsing history
  • Location data
  • Employment data
  • IP address
  • Profiles businesses create about you, including pseudonymous profiles (β€œuser1234”)
  • Sensitive personal information

Sensitive personal information or β€œSPI” is a subset of personal information, defined as:

  • Identifying information (e.g. social security number, driver’s license)
  • Financial data (e.g. debit or credit card numbers)
  • Precise geolocation (within a radius of 1,850 feet)
  • Demographic or protected-class information (e.g. race/ethnicity, religion, union membership)
  • Biometric and genetic data (e.g. fingerprints, palm scans, facial recognition)
  • Communications and content (e.g. mail, email, text messages)
  • Health and sexual orientation (e.g. vaccine records, health history)

Right to Opt-Out

Californians have the right to opt-out of the sale and sharing of their personal information. That means you have the right to opt-out of the sale of your personal information to third parties (e.g. data brokers, advertisers). You also have the right to opt-out of the sharing of your personal information to prevent the targeting of ads across different businesses, websites, apps, or services.

CCPA-covered businesses must provide a link to allow you to exercise this right. It is usually found at the bottom of a webpage and will say β€œdo not sell or share my personal information” or β€œyour privacy choices.” Sometimes businesses offer privacy choices through a pop-up window or form

To opt-out of the sale and sharing of your personal information, click on the link or use the toggle provided by the business and follow the directions. Doing this on every website you visit can feel burdensome, but to ease the burden you can automatically select your privacy preferences for every website by using an opt-out preference signal, or OOPS for short.

An OOPS is a user-friendly and straightforward way for consumers to automatically exercise their right to opt-out of the sale and sharing of their personal information with the businesses they interact with online. An OOPS, such as the Global Privacy Control. It can either be a setting on your internet browser or a browser extension. With an OOPS, consumers do not have to submit individual requests to opt-out of sale or sharing with each business.

Right to Limit

Californians also have the right to direct businesses to limit the use and disclosure of their sensitive personal information.

Businesses covered under the CCPA must provide a link on their website that allows you to request the limiting of your SPI, if they plan on using it in certain ways. That link will also typically be at the bottom of a webpage and will say: β€œlimit the use of my sensitive personal information” or β€œyour privacy choices.” Once you send this request, the business must stop using your SPI for anything other than to:

  • Provide requested goods or services
  • Ensure security and integrity
  • Prevent fraud
  • Maintain system functionality
  • Comply with legal obligations

Bringing it Together

In summary, the CCPA gives you the right to opt-out of the sale and sharing of your personal information and gives you additional rights to further limit the use and disclosure of your sensitive personal information.

When you exercise these rights together, you exert greater control in protecting your personal data which is important for your identity, safety, and financial health.

If you are on a business’s website and you can’t find the links to exercise your rights, remember to check their privacy policy. The privacy policy should tell you how you can exercise your rights under the law.

If you find your rights being violated, you can submit a complaint to CalPrivacy.

Next in the LOCKED series, we will explore the right to correct and right to know. Follow us on social media to get live updates or check back in one week for the next post.

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