Going digital: How this Jimmy John's group saves hours on hiring each week 

As executive vice president of an ownership group that operates 12 Jimmy John’s franchises, Deb Merrill often has to wear several hats. On a daily basis, she oversees HR tasks, payroll, and safety enforcement. Across all these operational duties, Deb was spending several hours each week.

In addition to Deb’s time, her area managers were spending hours auditing their GMs’ work, and GMs were spending time auditing their assistant managers’ work. Hiring was a costly process; adding up to 20 or 30 hours of work per Jimmy John’s location each week.

The culprit? All of 12 restaurants were still managing hiring manually on physical paper. This meant using reams of paper for printing their new hire packets, employee handbook updates, or job applications. Without an online application method, her team had to make sure that each item of paperwork was filled out completely by hand—and any delays gathering this information meant delays in new hire starts.