An all-in-one approach to streamlining operations

With 20+ Golden Ticket Cinemas locations across multiple states, Michael Hartley has a lot on his plate. As a veritable “jack-of-all-trades,” it’s his job to make sure everything is running smoothly—and that means everything from hiring to installing carpet if a new location needs it.

"The time savings have been incalculable with Workstream."

Michael Hartley

Director of Operations

The problem

Hiring in new markets

About Golden Ticket Cinemas

With over 20 locations across 12 states, Golden Ticket Cinemas is one of the fastest growing theatre chains in the country. They pride themselves in creating a "modern theatre experience for small and mid-size markets across the US."

Industry: Theatres

As Golden Ticket expands, Michael oversees the opening of more theaters and expansion into new markets. But as exciting as growth is, hiring and onboarding quality employees is a huge time suck. That required hours every week sourcing, screening, interviewing, and onboarding, which left little time to focus on other priorities in his role.

One big hurdle: reaching a pool of quality applicants in a new area. Navigating local job boards, social media, and other networks eats up precious time. With the pressure of being fully staffed come opening day, he has to move fast, and there simply isn’t room to stress over a new recruitment strategy.

More problems came with onboarding. Making sure his employees were correctly filling out the proper paperwork and then having to manually enter that paperwork into the system led to more headaches than Michael cared for. In his words, “How can we focus on innovation when we’re filling out paperwork all day?”

This system is not sustainable for any business, let alone a growing one, and Michael knew it. After searching for fixes, he found Workstream.

The solution

An all-in-one platform

Michael turned to Workstream first for its hiring capabilities, and soon realized how important it was to have all his HR functions under one platform. Adopting this all-in-one approach has changed the game by increasing operational efficiency and automating manual tasks. Having the right system in place has given Michael time to focus on innovating and removed a huge burden off his shoulders.

Hiring quality candidates

Workstream has allowed Michael to easily find the right people for a role by helping Golden Ticket stand out in new job markets. Recalling a recent experience, he said, “When I put the listing up, I had no idea what I was going to get for applications. I soon had 200 to go through. It was actually faster than we were ready for.”

Implementing the right system

Focusing on having the right systems in place has helped Michael keep overhead costs down, allowing him to spend more time training and developing employees, serving customers, and finding other areas to improve. “With Workstream, my systems and data are finally working for me, not against me.”

Streamlining payroll

Avoiding manual data entry has been a game changer for Michael’s business. Running payroll is no longer a major source of stress, since it’s baked into the same HR platform he uses for hiring and onboarding.

the wins

Peace amidst the chaos

Perhaps Michael’s favorite part of switching to Workstream is the peace of mind he feels. Having a trusted ecosystem and relationship that he can lean on is a huge benefit.

“Workstream has been one of the better decisions we’ve made.”