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4 Ways to compete against Uber for hourly employees
Workstream Blog

4 Ways to compete against Uber for hourly employees

By Workstream

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Competition is definitely good for the economy. But, it might not reap as many benefits for your business when i

t comes to competing for hourly employees. With ride-sharing servicesβ€”like Uberβ€”offering jobs with flexible hours and a convenient way to make a few bucks while using their personal car, competition for the hourly workforce is heating. So, how do you stand out?

We’ve got you covered. Here are four ways you can compete effectively against Uber for hourly employees: 

1. Provide minimum wage

Workers in the gig economy are often looking for one thing: money.

Because of the pandemic, there's a shortage of drivers in the ride-sharing market. And while this has made it easier for drivers to earn more by the hour, Uber’s Vice President of U.S. & Canada Mobility, Dennis Cinelli, warned that this will not last. As the pandemic settles and more drivers return, it will become more difficult for them to maximize their earnings. 

In Seattle, a city-commissioned study found that drivers only made $9.70/hour after all necessary deductions even though ride-hail drivers there have a minimum wage of $16.39/hour. Meanwhile, a proposed new law in Massachusetts might result in these drivers earning less than 40% of the city’s minimum wage after accounting for unpaid idle time, extra benefits costs and refunded mileage. 

What does that mean for businesses hiring hourly employees? Well, for one, it means that you have a better opportunity of attracting hourly employees and luring them away from driving services such as Lyft and Uber. Make it a point to provide at least minimum wage and emphasize that they won’t need to use their own vehicles to earn money, nor will they have to face unpaid time during idle hours.

2. Give them time 

When it comes to driving for Uber, there’s always that uncertainty of not picking up enough passengers. But you might be wondering–since there are fewer drivers in the market now, there should be sufficient customers to go around, right? Well, not exactly.

Due to the lack of Uber drivers, customers are experiencing an increase in fares of up to 79% and longer wait times. Naturally, this will steer customers away from Uber's services because it chips away at the convenience factor. As a result, Uber drivers may not maximize their earnings during their working hours. On the other hand, if the fares return to pre-pandemic levels as more drivers come back to the market, competition for passengers will increase. 

Ultimately, an Uber driver’s pay is almost uncertain; there are too many variables at hand. You can compete with them for employees by guaranteeing a set amount of hours for your employees. If you have a full-time job opening, advertise the full 40 hours. And, if it’s possible for the hourly employee to work overtime, make that clear. Spell it out in dollars! 

Hourly employees are typically working toward somethingβ€”school tuition, rent, a new car, etc. Advertise the possibilities of income and let them know that they can have a structured schedule so they can anticipate how much they’ll be earning per paycheck.

3. Provide benefits

Because Uber drivers are categorized as independent contractors, they aren’t eligible for many employment benefits, including sick pay, vacation and holiday pay, and even minimum wage. If your company offers additional perks and benefits, showcase it.

There are many benefits you can offer to entice hourly employees to join your team. If your company offers vacation time or holiday or sick pay, let your candidates know. Millennials, particularly, value their time off to relax, recreate and entertain. And, in times of a pandemic, providing assurance in the form of medical benefits will attract more hourly workers to your company too. 

4. Offer tips and bonuses 

In the midst of the driver shortage, Uber is reportedly spending $250 million on bonuses to lure drivers back to the market. Uber drivers are earning more now than they would before the pandemicβ€”and they were earning tips back then too. Now, we know it might not be feasible or sustainable to give out hefty bonuses all the time, but there are other things you can do to compete on this front.

One of the things you can do as an employer is to highlight your tips program, especially if your business allows your employees to receive tips. You can also offer a bonus for loyal employees. For example, you may want to offer a $500 gift card or $300 bonus for employees who stay longer than 90 days. Get creative and remember that you’re competing with a ride-hailing service with deep pockets that wants to hire the same candidates you’re striving to hire. 

Make your move

Uber has undoubtedly grown into a giant since their inception in 2012. They’re likely one of your biggest competitors when it comes to hiring hourly employeesβ€”and for good reason. So, with that said, it’s on you to make sure hourly job seekers can clearly see why working for you meets more of their needs, and the four tips outlined above can guide you in positioning your role to be filled quickly.  

If you're looking for more ways to stand out, check out 11 tips for writing a job post that grabs attention.

By Workstream
Workstream is the leading HR, Payroll, and Hiring platform for the hourly workforce. Its smart technology streamlines HR tasks so franchise and business owners can move fast, reduce labor costs, and simplify operationsβ€”all in one place. 46 of the top 50 quick-service restaurant brandsβ€”including Burger King, Jimmy John’s, Taco Bellβ€”rely on Workstream to hire, retain, and pay their teams. Learn how you can better manage your hourly workforce with Workstream.

Personal Information and Sensitive Personal Information

Before we discuss the right to limit and the right to opt-out, we must first define personal information and how it relates to sensitive personal information.

Personal information is any data that identifies, relates to, or could reasonably be linked to you or your household. A few examples of personal information include:

  • Name or nickname
  • Email address
  • Purchase history
  • Browsing history
  • Location data
  • Employment data
  • IP address
  • Profiles businesses create about you, including pseudonymous profiles (β€œuser1234”)
  • Sensitive personal information

Sensitive personal information or β€œSPI” is a subset of personal information, defined as:

  • Identifying information (e.g. social security number, driver’s license)
  • Financial data (e.g. debit or credit card numbers)
  • Precise geolocation (within a radius of 1,850 feet)
  • Demographic or protected-class information (e.g. race/ethnicity, religion, union membership)
  • Biometric and genetic data (e.g. fingerprints, palm scans, facial recognition)
  • Communications and content (e.g. mail, email, text messages)
  • Health and sexual orientation (e.g. vaccine records, health history)

Right to Opt-Out

Californians have the right to opt-out of the sale and sharing of their personal information. That means you have the right to opt-out of the sale of your personal information to third parties (e.g. data brokers, advertisers). You also have the right to opt-out of the sharing of your personal information to prevent the targeting of ads across different businesses, websites, apps, or services.

CCPA-covered businesses must provide a link to allow you to exercise this right. It is usually found at the bottom of a webpage and will say β€œdo not sell or share my personal information” or β€œyour privacy choices.” Sometimes businesses offer privacy choices through a pop-up window or form

To opt-out of the sale and sharing of your personal information, click on the link or use the toggle provided by the business and follow the directions. Doing this on every website you visit can feel burdensome, but to ease the burden you can automatically select your privacy preferences for every website by using an opt-out preference signal, or OOPS for short.

An OOPS is a user-friendly and straightforward way for consumers to automatically exercise their right to opt-out of the sale and sharing of their personal information with the businesses they interact with online. An OOPS, such as the Global Privacy Control. It can either be a setting on your internet browser or a browser extension. With an OOPS, consumers do not have to submit individual requests to opt-out of sale or sharing with each business.

Right to Limit

Californians also have the right to direct businesses to limit the use and disclosure of their sensitive personal information.

Businesses covered under the CCPA must provide a link on their website that allows you to request the limiting of your SPI, if they plan on using it in certain ways. That link will also typically be at the bottom of a webpage and will say: β€œlimit the use of my sensitive personal information” or β€œyour privacy choices.” Once you send this request, the business must stop using your SPI for anything other than to:

  • Provide requested goods or services
  • Ensure security and integrity
  • Prevent fraud
  • Maintain system functionality
  • Comply with legal obligations

Bringing it Together

In summary, the CCPA gives you the right to opt-out of the sale and sharing of your personal information and gives you additional rights to further limit the use and disclosure of your sensitive personal information.

When you exercise these rights together, you exert greater control in protecting your personal data which is important for your identity, safety, and financial health.

If you are on a business’s website and you can’t find the links to exercise your rights, remember to check their privacy policy. The privacy policy should tell you how you can exercise your rights under the law.

If you find your rights being violated, you can submit a complaint to CalPrivacy.

Next in the LOCKED series, we will explore the right to correct and right to know. Follow us on social media to get live updates or check back in one week for the next post.

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