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5 Traits of committed employees
Workstream Blog

5 Traits of committed employees

By Brett Knowles

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Employment today looks a lot different than it used to. Employees, especially millennials and Gen Zers, no longer join a company and commit to it until retirement like many baby boomers did. While baby boomers stayed with their employers for an average of 20 years, the new generation of employees tends to stay at a company for about two years before hopping to their next gig. According to the Bureau of Labor Statistics , that’s an average of 11.7 jobs in their lifetime. To add to this, 27% of this new workforce changes jobs every year, earning the ultimate job hopper crown.

Recruiters, as you can imagine, face a lot of hiring challenges with β€œjob hoppers.” They prefer to hire employees who will stay with the company for an extended amount of time. After all, it saves and makes the company moneyβ€”it reduces the amount spent on hiring a backfill, harnesses institutional knowledge and preserves productivity. 

So, how do you hire a workforce that will help your business be profitable (and mitigate the expenses listed above)? The trick is finding candidates that have specific traits beyond the functional and process capabilities that the job description calls for. Here are the five core areas you should focus on to find the best, most committed employees.

1. Alignment to Company Mission

Millennials, but in reality, all employees, feel the need to work for an organization that is making a meaningful difference in the world. Not all organizations are non-profitsβ€”and that’s ok, even for Millennials. If you’re a for-profit business, the profit you make serves as an indication of the value you are contributing to society. Clearly communicate the value your business is delivering, and see how your candidate responds. If the candidate shows an interest and active participation in helping you and your team achieve that higher calling, you’re on the right track.

2. Attitude Toward Team Work

If the role you’re hiring for requires team collaboration, pay close attention to signs that will indicate how well your candidate will work with your team. It’s better to have a moderate performer who’s an outstanding team player than an outstanding solo performer who doesn’t work well on a team. Ask the candidate questions to see how they would respond in different team scenarios to see if they’re the right fit.

3. Growth Mindset

If the last year has taught us anything, it’s that we need to be adaptableβ€”and that only comes from our willingness to learn and change. This applies to business processes, customer requirements and even our responsibilities. It's important for your organization to be agile and for every new employee to be flexible, quickly adaptable, and most importantly, an active learner. That may also mean that they need to be comfortable with failingβ€”and failing fast. Introducing new products, services and approaches will not be easy, but if your candidate shows a willingness to do their best, learn along the way, share their ideas and remain open to the ideas of others, take note.

4. Problem-Solving Skills

A related yet different capability is that of problem solving. In fast-paced environments, especially when working directly with customers, it’s important that each member of your team is able to autonomously solve problems. In the hospitality industry, a large part of your offering is service, so you want team members who can deliver the best experience by coming up with effective solutions on the fly.

5. Strong Work Ethic

Last but not least, work ethic. The restaurant industry todayβ€”more than everβ€”needs reliable people. People who will show up for their shifts. People who are committed to making sure the customer experience is a top priority. Talk to your candidate to better understand how reliable they are and how they handle common situations they’ll face day-to-day.

Choosing quality hires is critical. It’s also challenging. And although this isn’t a comprehensive list of the qualities you should be looking for when finding the right candidate, these five traits are early indicators of a strong and committed hire.

Understanding Commitment in the Workplace

So we've discussed the vital traits that define committed employees: alignment with the company's mission, a positive attitude toward teamwork, a growth mindset, problem-solving skills, and a strong work ethic.

These traits are indeed the bedrock of an employee who will stand the test of time in your organization. However, it's essential to delve deeper into what commitment level in the workplace actually means and how you can identify and nurture it.

Below, we explore various aspects of job commitment, offering insights into how employees feel about their jobs and the benefits that come from a committed workforce.

How do you say you are committed to your job?

To express that you're committed to your job, you can go beyond stating it directly and demonstrate it through your actions. Show up on time, be proactive, and communicate openly with co-workers and supervisors. Human resources often appreciate when an employee takes the time to get involved in career development opportunities or even mentorship programs. Your level of commitment also shines through when you are willing to put in hard work and go the extra mile, displaying a positive attitude even in challenging situations. These are signs of work commitment that employers value highly.

What is an example of committed at work?

A good example of being committed at work could be an employee who voluntarily undertakes additional responsibilities to help a project meet its deadline. This shows a high level of commitment to the team's success and the work environment as a whole. This kind of affective commitment and feeling of responsibility can be contagious, improving overall employee engagement and retention rates.

How do you become committed to work?

Becoming committed to work is a multi-step process. It starts with aligning your personal values with your job title and the mission of the company. This fosters a sense of belonging and increases your job satisfaction. Building positive relationships with co-workers also adds to your level of commitment. Time management and balance between personal life and work are essential too. Engage in employee surveys and feedback sessions to understand how you can contribute more effectively. Lastly, ongoing career advancement and the acquisition of new skills can help sustain your commitment in the workplace over the long term.

What are the benefits of a committed employee?

Committed employees offer numerous advantages to an organization. Their hard work and positive attitude contribute significantly to job performance. They usually have better management skills and exhibit a strong feeling of responsibility toward their roles. A committed employee is also less prone to burnout, as their well-being is often higher due to a balanced work-life scenario. From the perspective of human resources, high levels of employee commitment are a boon. They positively impact retention rates and even pave the way for career development within the company. Moreover, these employees often become the face of the organization on social media, sharing their positive experiences and further enhancing the company's reputation.

In summary, a committed employee benefits not just themselves but the entire work environment, from human resources to co-workers. Their affective and normative commitment to the role enhances their job satisfaction, and by extension, their overall well-being. Through a combination of factors like career development opportunities, job satisfaction, and a sense of belonging, committed employees contribute significantly to the success of any organization.

By Brett Knowles
Brett is a long-time thought leader in the Strategy Execution space for high-tech organizations, beginning in the late 80’s while teaching at Harvard and being involved in the initial Balanced Scorecard research and books. His client work has been published in Harvard Business Review, Forbes, Fortune and countless businesses, including Hirebook.com where he currently is CEO.

Personal Information and Sensitive Personal Information

Before we discuss the right to limit and the right to opt-out, we must first define personal information and how it relates to sensitive personal information.

Personal information is any data that identifies, relates to, or could reasonably be linked to you or your household. A few examples of personal information include:

  • Name or nickname
  • Email address
  • Purchase history
  • Browsing history
  • Location data
  • Employment data
  • IP address
  • Profiles businesses create about you, including pseudonymous profiles (β€œuser1234”)
  • Sensitive personal information

Sensitive personal information or β€œSPI” is a subset of personal information, defined as:

  • Identifying information (e.g. social security number, driver’s license)
  • Financial data (e.g. debit or credit card numbers)
  • Precise geolocation (within a radius of 1,850 feet)
  • Demographic or protected-class information (e.g. race/ethnicity, religion, union membership)
  • Biometric and genetic data (e.g. fingerprints, palm scans, facial recognition)
  • Communications and content (e.g. mail, email, text messages)
  • Health and sexual orientation (e.g. vaccine records, health history)

Right to Opt-Out

Californians have the right to opt-out of the sale and sharing of their personal information. That means you have the right to opt-out of the sale of your personal information to third parties (e.g. data brokers, advertisers). You also have the right to opt-out of the sharing of your personal information to prevent the targeting of ads across different businesses, websites, apps, or services.

CCPA-covered businesses must provide a link to allow you to exercise this right. It is usually found at the bottom of a webpage and will say β€œdo not sell or share my personal information” or β€œyour privacy choices.” Sometimes businesses offer privacy choices through a pop-up window or form

To opt-out of the sale and sharing of your personal information, click on the link or use the toggle provided by the business and follow the directions. Doing this on every website you visit can feel burdensome, but to ease the burden you can automatically select your privacy preferences for every website by using an opt-out preference signal, or OOPS for short.

An OOPS is a user-friendly and straightforward way for consumers to automatically exercise their right to opt-out of the sale and sharing of their personal information with the businesses they interact with online. An OOPS, such as the Global Privacy Control. It can either be a setting on your internet browser or a browser extension. With an OOPS, consumers do not have to submit individual requests to opt-out of sale or sharing with each business.

Right to Limit

Californians also have the right to direct businesses to limit the use and disclosure of their sensitive personal information.

Businesses covered under the CCPA must provide a link on their website that allows you to request the limiting of your SPI, if they plan on using it in certain ways. That link will also typically be at the bottom of a webpage and will say: β€œlimit the use of my sensitive personal information” or β€œyour privacy choices.” Once you send this request, the business must stop using your SPI for anything other than to:

  • Provide requested goods or services
  • Ensure security and integrity
  • Prevent fraud
  • Maintain system functionality
  • Comply with legal obligations

Bringing it Together

In summary, the CCPA gives you the right to opt-out of the sale and sharing of your personal information and gives you additional rights to further limit the use and disclosure of your sensitive personal information.

When you exercise these rights together, you exert greater control in protecting your personal data which is important for your identity, safety, and financial health.

If you are on a business’s website and you can’t find the links to exercise your rights, remember to check their privacy policy. The privacy policy should tell you how you can exercise your rights under the law.

If you find your rights being violated, you can submit a complaint to CalPrivacy.

Next in the LOCKED series, we will explore the right to correct and right to know. Follow us on social media to get live updates or check back in one week for the next post.

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