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Workstream Weekly Buzz: April 22, 2020
Workstream Blog

Workstream Weekly Buzz: April 22, 2020

By Robert Woo

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β€œDisease is the biggest money maker in our economy.” - John H. Tobe

shake shack storefront

In this post, we take the wind out from under Shake Shack's hero wings, see why your business needs to keep oil prices in mind, and learn what job sectors will be hiring after the pandemic is over.

Also in this week's highlights, Workstream's very own Head of Customer Success, Aaron F. Delgadillo, will be sharing all his tips from working with HR leaders from some of the biggest brands out there (McDonald's, Marriott, Jamba Juice, and more). Sign up here!

Why Shake Shack isn't really heroic for returning its PPP loan

Shake Shack, the purveyors of ok-ish burgers (I'm an In-N-Out type), made headlines this week for generously giving back the $10 million government loan they received from the Payment Protection Program. While on the surface, it seemed a commendable move by the chain, the picture gets murkier when you consider why a publicly-traded company with annual revenues of nearly $460 million (in 2018) even applied for the PPP in the first place.

Keep in mind, Shake Shack has over 6,000 employees (2018) and while $10 million is a lot for your mom & pop shop, that's barely $1600 per worker... over the course of the 2.5 months that the PPP is supposed to cover. Here's the kicker: that's far, far less than what these employees would get from unemployment. And considering that the PPP is a loan with a questionable and confusing forgiveness policy, one that has to be repaid in just 2 years time, it doesn't take a CPA to determine that this tiny loan would be nothing more than a headache for the burger chain and their employees. Furloughing and allowing them to collect unemployment is a smarter move.

The Takeaway: The PPP can be a lifeline for small businesses, but it's important to know when to take the loan and when not to, especially when taking the loan will hurt your employees more in the long run. Read up on the pitfalls of the PPP. Remember, just because you applied, it doesn't mean you have to accept.

Oil in free-fall. Literally.

For a moment there, oil was literally free. Negative, in fact, and worth less than the steel drums it's kept in. You might be wondering, "What does that mean for my business besides a cheaper commute?" Well, oil is not only a large part of the US economy but perhaps a solid leading indicator of where the economy is headed.

As much as the sea turtles hate it, America and the world's industry runs on oil. Low oil prices signify too much supply and not enough demand, which means the world economy isn't close to ramping up manufacturing, travel, or trade. There has been plenty of historical evidence of oil as a leading indicator, and just last year the market has been tied to oil. So once it starts to rise due to demand, that will be a stronger indicator that the economy might be on the upswing. At the very least, a better indicator than the craziness that is Wall Street over the past few weeks.

The Takeaway: Despite what Tesla wants you to think, keep watch on the price of oil. It may be a good indicator of when your small business might want to come out of hibernation.

Chart Analysis: Who's hiring during, and after, coronavirus

Check out this chart from the World Economic Forum using data from the US Department of Labor:

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It's a good snapshot of the occupations that are the most at-risk of coming into contact with COVID-19. Unsurprisingly, health professionals are at the right of the chart, while those who can work from home like Marketing Managers hug the left side.

In general, the jobs on the left above $50k annual salary seem fairly "safe" in today's environment: they can be done remotely and employment should be relatively stable. These jobs might be hiring during this time. But the jobs to the left that are below $50k are the one hurting the most: retail, transit drivers, cleaners. These are the jobs that have experienced huge lay-offs and furloughs.

It's reasonable that as the pandemic breaks, there will be a rolling wave of hirings from right to left, top to bottom. As the essential workers (on the right) shore up their numbers, the tide of job opportunities should ripple left and down. As more people get back to work, the more they'll need the services of retail, transit drivers, etc. Understanding this job recovery can help your business determine when to start hiring, and also when people will be looking.

By Robert Woo
Robert Woo is a freelance content creator for various companies from startup to enterprise-level. When not writing SEO-friendly articles, he writes and performs comedy, plays guitar, and champions the Oxford comma.

Personal Information and Sensitive Personal Information

Before we discuss the right to limit and the right to opt-out, we must first define personal information and how it relates to sensitive personal information.

Personal information is any data that identifies, relates to, or could reasonably be linked to you or your household. A few examples of personal information include:

  • Name or nickname
  • Email address
  • Purchase history
  • Browsing history
  • Location data
  • Employment data
  • IP address
  • Profiles businesses create about you, including pseudonymous profiles (β€œuser1234”)
  • Sensitive personal information

Sensitive personal information or β€œSPI” is a subset of personal information, defined as:

  • Identifying information (e.g. social security number, driver’s license)
  • Financial data (e.g. debit or credit card numbers)
  • Precise geolocation (within a radius of 1,850 feet)
  • Demographic or protected-class information (e.g. race/ethnicity, religion, union membership)
  • Biometric and genetic data (e.g. fingerprints, palm scans, facial recognition)
  • Communications and content (e.g. mail, email, text messages)
  • Health and sexual orientation (e.g. vaccine records, health history)

Right to Opt-Out

Californians have the right to opt-out of the sale and sharing of their personal information. That means you have the right to opt-out of the sale of your personal information to third parties (e.g. data brokers, advertisers). You also have the right to opt-out of the sharing of your personal information to prevent the targeting of ads across different businesses, websites, apps, or services.

CCPA-covered businesses must provide a link to allow you to exercise this right. It is usually found at the bottom of a webpage and will say β€œdo not sell or share my personal information” or β€œyour privacy choices.” Sometimes businesses offer privacy choices through a pop-up window or form

To opt-out of the sale and sharing of your personal information, click on the link or use the toggle provided by the business and follow the directions. Doing this on every website you visit can feel burdensome, but to ease the burden you can automatically select your privacy preferences for every website by using an opt-out preference signal, or OOPS for short.

An OOPS is a user-friendly and straightforward way for consumers to automatically exercise their right to opt-out of the sale and sharing of their personal information with the businesses they interact with online. An OOPS, such as the Global Privacy Control. It can either be a setting on your internet browser or a browser extension. With an OOPS, consumers do not have to submit individual requests to opt-out of sale or sharing with each business.

Right to Limit

Californians also have the right to direct businesses to limit the use and disclosure of their sensitive personal information.

Businesses covered under the CCPA must provide a link on their website that allows you to request the limiting of your SPI, if they plan on using it in certain ways. That link will also typically be at the bottom of a webpage and will say: β€œlimit the use of my sensitive personal information” or β€œyour privacy choices.” Once you send this request, the business must stop using your SPI for anything other than to:

  • Provide requested goods or services
  • Ensure security and integrity
  • Prevent fraud
  • Maintain system functionality
  • Comply with legal obligations

Bringing it Together

In summary, the CCPA gives you the right to opt-out of the sale and sharing of your personal information and gives you additional rights to further limit the use and disclosure of your sensitive personal information.

When you exercise these rights together, you exert greater control in protecting your personal data which is important for your identity, safety, and financial health.

If you are on a business’s website and you can’t find the links to exercise your rights, remember to check their privacy policy. The privacy policy should tell you how you can exercise your rights under the law.

If you find your rights being violated, you can submit a complaint to CalPrivacy.

Next in the LOCKED series, we will explore the right to correct and right to know. Follow us on social media to get live updates or check back in one week for the next post.

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Personalization

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