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Pay transparency laws and what it means for restaurants
Workstream Blog

Pay transparency laws and what it means for restaurants

By Workstream

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Do you remember the advice you got early in your career? The one that encouraged you to never ask what the job you’re interviewing for pays? Well, that advice is slowly becoming obsolete. 

Recently, NYC passed a law changing how pay rates are revealed to job seekers. The new law states that when employers’ posts job openings, the pay rate must also be listed alongside job requirements and duties.

Why was the salary transparency law imposed?

The NYC law is set to go into effect in April 2022. The aim for these laws, even though they differ some from state to state, is largely to reduce wage disparities for women and minorities.

Women and minorities have been, on average, paid lower wages compared to male and white counterparts. According to the Economic Policy Institute, women on average make 22.6% less than men with the same education in the same role. And women who wait on tables in restaurants also make 12% less than their male coworkers. Plus, from findings of another report done by the Economic Policy Institute, black workers make up about 1 in 6 of all the workforce in front line industries, including service workers and are paid roughly 26.6% less than their counterparts.

The New York City Council passed the bill in December, joining Colorado and California that both recently passed the law stating that wage ranges need to be part of the job ad. Some states, such as Maryland and Washington, and some cities in Ohio, like Toledo and Cincinnati, have already had these requirements in place, helping improve the gap in wages and create equitable work conditions.

What does wage transparency mean for employers?

The first thing to understand here is that if you’re not already sharing wages in your job posting, you’ll most likely need to do so in the near future. California and NYC give insight on what’s to come down the roadβ€”and across the nation.

The laws ban employers from using the applicants’ salary history when determining what to pay them. For example, say that an applicant was being paid $10/hour at previous jobs, but the job you might be offering them is slated to pay $15/hour. In this scenario, you could not ask about their previous compensation (or use this information, if learned) to offer a lower range because of their history.

Second, the laws grant applicants and current employees the right to access a company’s pay range for a particular job. Hence, if employee A wanted to know what employee B was making for the same job, they can do so. Additionally, an applicant can ask that taboo question: β€œWhat does this company normally pay for this role?”

Why is salary transparency beneficial for employees (and employers)?

Listing wage ranges on your job openings is a great way to help potential candidates find you and determine if the job is right for them. Many job boards today allow people to filter roles by their pay requirements. This, of course, cuts down the amount of time potential applicants spend looking for roles that align with their needs (and yours).

Pay transparency also removes the stress of negotiating pay once the job is offered. And for those people who don’t negotiate? Well, those who are likely to accept the wage they were initially offeredβ€”who didn’t ask for moreβ€”may develop a sense of resentfulness once they learn they could have been earning more. 

And with transparency of salary, current employees will find more job satisfaction. When they don’t have to wonder if their coworker who is performing the same duties is making more than they are, they’ll be better supported to focus on their responsibilities and the customer experience. 

How can employers use pay transparency to their advantage?

At first, you might think you are losing your advantage in the hiring process if you already have all your cards on the table when it comes to wage negotiation. But that won’t be the entire case. True, there is a chance you will pay out more than before, but there will be advantages you have to consider.

In the tight labor market, having the pay wages listed on your job ads will attract more qualified employees. You will save time with your hiring process as only those who are looking for the wages you are listing will apply. Remember, a lot of time is wasted with the application and interviewing process when the candidate looks at the pay and says they were looking for more.

And if you were wondering what your competitor down the road was paying their employees, a simple search of their job listings will give you all the information you need to be competitive. And if you’re advertising competitive wages on your job ads, you’ll also be boosting your employer brand.

It can also help you hold on to employees during the labor shortage. With wage transparency, a current employee who might have considered leaving your restaurant due to uncertainty of whether they were being paid fairly will more likely stay with your organization, confident they are doing just as well as their coworkers.

Final thought

Hiding what the pay range of an open position on a job ad was always troublesome for potential candidates. Posting the range so everyone can see it and make educated decisions on whether to apply or not benefits everyone, saving hiring time and closing the pay gap to those who normally were offered less compensation for the same quality of work. 

By Workstream
Workstream is the leading HR, Payroll, and Hiring platform for the hourly workforce. Its smart technology streamlines HR tasks so franchise and business owners can move fast, reduce labor costs, and simplify operationsβ€”all in one place. 46 of the top 50 quick-service restaurant brandsβ€”including Burger King, Jimmy John’s, Taco Bellβ€”rely on Workstream to hire, retain, and pay their teams. Learn how you can better manage your hourly workforce with Workstream.

Personal Information and Sensitive Personal Information

Before we discuss the right to limit and the right to opt-out, we must first define personal information and how it relates to sensitive personal information.

Personal information is any data that identifies, relates to, or could reasonably be linked to you or your household. A few examples of personal information include:

  • Name or nickname
  • Email address
  • Purchase history
  • Browsing history
  • Location data
  • Employment data
  • IP address
  • Profiles businesses create about you, including pseudonymous profiles (β€œuser1234”)
  • Sensitive personal information

Sensitive personal information or β€œSPI” is a subset of personal information, defined as:

  • Identifying information (e.g. social security number, driver’s license)
  • Financial data (e.g. debit or credit card numbers)
  • Precise geolocation (within a radius of 1,850 feet)
  • Demographic or protected-class information (e.g. race/ethnicity, religion, union membership)
  • Biometric and genetic data (e.g. fingerprints, palm scans, facial recognition)
  • Communications and content (e.g. mail, email, text messages)
  • Health and sexual orientation (e.g. vaccine records, health history)

Right to Opt-Out

Californians have the right to opt-out of the sale and sharing of their personal information. That means you have the right to opt-out of the sale of your personal information to third parties (e.g. data brokers, advertisers). You also have the right to opt-out of the sharing of your personal information to prevent the targeting of ads across different businesses, websites, apps, or services.

CCPA-covered businesses must provide a link to allow you to exercise this right. It is usually found at the bottom of a webpage and will say β€œdo not sell or share my personal information” or β€œyour privacy choices.” Sometimes businesses offer privacy choices through a pop-up window or form

To opt-out of the sale and sharing of your personal information, click on the link or use the toggle provided by the business and follow the directions. Doing this on every website you visit can feel burdensome, but to ease the burden you can automatically select your privacy preferences for every website by using an opt-out preference signal, or OOPS for short.

An OOPS is a user-friendly and straightforward way for consumers to automatically exercise their right to opt-out of the sale and sharing of their personal information with the businesses they interact with online. An OOPS, such as the Global Privacy Control. It can either be a setting on your internet browser or a browser extension. With an OOPS, consumers do not have to submit individual requests to opt-out of sale or sharing with each business.

Right to Limit

Californians also have the right to direct businesses to limit the use and disclosure of their sensitive personal information.

Businesses covered under the CCPA must provide a link on their website that allows you to request the limiting of your SPI, if they plan on using it in certain ways. That link will also typically be at the bottom of a webpage and will say: β€œlimit the use of my sensitive personal information” or β€œyour privacy choices.” Once you send this request, the business must stop using your SPI for anything other than to:

  • Provide requested goods or services
  • Ensure security and integrity
  • Prevent fraud
  • Maintain system functionality
  • Comply with legal obligations

Bringing it Together

In summary, the CCPA gives you the right to opt-out of the sale and sharing of your personal information and gives you additional rights to further limit the use and disclosure of your sensitive personal information.

When you exercise these rights together, you exert greater control in protecting your personal data which is important for your identity, safety, and financial health.

If you are on a business’s website and you can’t find the links to exercise your rights, remember to check their privacy policy. The privacy policy should tell you how you can exercise your rights under the law.

If you find your rights being violated, you can submit a complaint to CalPrivacy.

Next in the LOCKED series, we will explore the right to correct and right to know. Follow us on social media to get live updates or check back in one week for the next post.

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