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Small Tools that Restaurant Owners Can Use
Workstream Blog

Small Tools that Restaurant Owners Can Use

By Workstream

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Everything is digital today and diners are no different. While owning a restaurant still requires a lot of time, effort, and resources, there are innovative and modern tools that can help restaurant owners improve the way they do business. 

From food menus and food management to hiring employees and managing reservation platforms, digital records, and online ordering, modern and advanced technologies will help you stay competitive or even beat your competition if you put a little mind to it. 

Since you're only as good as you really want to be, using these small but extremely useful tech tools will draw more guests to your restaurant as well as higher quality employees. In this modern age of full digitalization, it's almost impossible to avoid technology, especially if you're trying to run a business. 

In fact, technology-based tools are exactly what gives you leverage and helps you stay relevant when competing with big companies. It's your way to do more with less and make the best out of what you have at your disposal. Therefore, it goes without saying that it's recommended to use any tool you can to stay ahead of your competition. 

Use an Automated Hiring Platform

You can't run a restaurant without hiring some people to work for you and manage the necessary duties on a daily basis. Your restaurant is as successful as your employees are skilled. Instead of wasting your time going through countless resumes and doing meaningless interviews, you can rely on an automated hiring platform like Workstream to do it for you. 

Using a trusted hiring platform, you can find the right people for the job, maintain communication with numerous candidates across multiple communication channels, and track your performance whenever it's necessary. 

Get the most effective hiring software that will help you hire hourly workers much faster. With this useful tool, you can process job applications much faster and reach the best candidates in a timely manner. 

Reservation Technology 

People used to go to restaurants to make their reservations. Then, they used their phones, emails and so on. Just like any other technology evolves and advances, so does reservation technology. People like the notion that they can reserve a table for two or the whole family with a few clicks of a button. When you add the fact that almost everyone uses smartphones today, it isn't hard to figure out what you have to do. 

A digital reservation tool like Resy will help you make the most out of your restaurant without a single person walking in or giving you a call. Your guests can use this tool to browse open reservation times. Easy to customize and update, you can personalize and optimize the time people spend in your restaurant to provide them with the best guest experience that will exceed their expectations. 

The best thing about this technology is that you can promote it online, on your website, and even educate your guests using simple chat-bots to make their reservation efforts more efficient. As more and more people start using your electronic reservations, you'll enjoy the benefits of this technology through increased returns. 

Digital Record 

Managing books and keeping track of all records can really be a tough job but it's necessary as a lot depends on it. Therefore, it's safe to assume that this is where a restaurant owner can also count on modern technology to make things easier and more manageable. 

Your competition certainly uses digitized record keeping so, if you want to gain some leverage but also enhance and upgrade the way you're conducting your restaurant business, this useful tech tool might be the answer to all your record keeping troubles. 

First of all, once you go digital, you will always have a back-up so no risk of losing track of your records. Then, these are easier to store and search while they're also a much more efficient way of controlling all information regarding your business. It'll help you improve your productivity and increase the overall efficiency of your business. 

Online Ordering 

In the world of restaurant businesses, the latest trend is online ordering aside from using smartphones and tablets to do reservations. If you're looking for the most effective tools that will change your game for the better and make you highly competitive, an online ordering tool is exactly what you need. 

Such a tool won't only make you more efficient but it can directly boost your revenue significantly as guests simply love restaurants who offer them a personalized customer service and a special guest experience. The best thing about online ordering is that it creates a whole new revenue system for your restaurant and it increases the amount of work you have. 

Delivery and online take-outs are excellent ways to get some additional revenue that will help you improve the score of your restaurant. Since online ordering tools are highly customizable, you can optimize, personalize and customize them any way you see fit. 

That way, you improve communication with your guests and customers and provide a more personalized customer service. 

With the help of modern technology, you'll be able to fully organize your restaurant in order to improve efficiency and productivity as well as your service. While the competition may be fierce today, these useful tools will help you remain competent. 

By Workstream
Workstream is the leading HR, Payroll, and Hiring platform for the hourly workforce. Its smart technology streamlines HR tasks so franchise and business owners can move fast, reduce labor costs, and simplify operationsβ€”all in one place. 46 of the top 50 quick-service restaurant brandsβ€”including Burger King, Jimmy John’s, Taco Bellβ€”rely on Workstream to hire, retain, and pay their teams. Learn how you can better manage your hourly workforce with Workstream.

Personal Information and Sensitive Personal Information

Before we discuss the right to limit and the right to opt-out, we must first define personal information and how it relates to sensitive personal information.

Personal information is any data that identifies, relates to, or could reasonably be linked to you or your household. A few examples of personal information include:

  • Name or nickname
  • Email address
  • Purchase history
  • Browsing history
  • Location data
  • Employment data
  • IP address
  • Profiles businesses create about you, including pseudonymous profiles (β€œuser1234”)
  • Sensitive personal information

Sensitive personal information or β€œSPI” is a subset of personal information, defined as:

  • Identifying information (e.g. social security number, driver’s license)
  • Financial data (e.g. debit or credit card numbers)
  • Precise geolocation (within a radius of 1,850 feet)
  • Demographic or protected-class information (e.g. race/ethnicity, religion, union membership)
  • Biometric and genetic data (e.g. fingerprints, palm scans, facial recognition)
  • Communications and content (e.g. mail, email, text messages)
  • Health and sexual orientation (e.g. vaccine records, health history)

Right to Opt-Out

Californians have the right to opt-out of the sale and sharing of their personal information. That means you have the right to opt-out of the sale of your personal information to third parties (e.g. data brokers, advertisers). You also have the right to opt-out of the sharing of your personal information to prevent the targeting of ads across different businesses, websites, apps, or services.

CCPA-covered businesses must provide a link to allow you to exercise this right. It is usually found at the bottom of a webpage and will say β€œdo not sell or share my personal information” or β€œyour privacy choices.” Sometimes businesses offer privacy choices through a pop-up window or form

To opt-out of the sale and sharing of your personal information, click on the link or use the toggle provided by the business and follow the directions. Doing this on every website you visit can feel burdensome, but to ease the burden you can automatically select your privacy preferences for every website by using an opt-out preference signal, or OOPS for short.

An OOPS is a user-friendly and straightforward way for consumers to automatically exercise their right to opt-out of the sale and sharing of their personal information with the businesses they interact with online. An OOPS, such as the Global Privacy Control. It can either be a setting on your internet browser or a browser extension. With an OOPS, consumers do not have to submit individual requests to opt-out of sale or sharing with each business.

Right to Limit

Californians also have the right to direct businesses to limit the use and disclosure of their sensitive personal information.

Businesses covered under the CCPA must provide a link on their website that allows you to request the limiting of your SPI, if they plan on using it in certain ways. That link will also typically be at the bottom of a webpage and will say: β€œlimit the use of my sensitive personal information” or β€œyour privacy choices.” Once you send this request, the business must stop using your SPI for anything other than to:

  • Provide requested goods or services
  • Ensure security and integrity
  • Prevent fraud
  • Maintain system functionality
  • Comply with legal obligations

Bringing it Together

In summary, the CCPA gives you the right to opt-out of the sale and sharing of your personal information and gives you additional rights to further limit the use and disclosure of your sensitive personal information.

When you exercise these rights together, you exert greater control in protecting your personal data which is important for your identity, safety, and financial health.

If you are on a business’s website and you can’t find the links to exercise your rights, remember to check their privacy policy. The privacy policy should tell you how you can exercise your rights under the law.

If you find your rights being violated, you can submit a complaint to CalPrivacy.

Next in the LOCKED series, we will explore the right to correct and right to know. Follow us on social media to get live updates or check back in one week for the next post.

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Targeted Advertising

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Personalization

Allow the website to remember choices you make (such as your username, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your general location.

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