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Deliver That improved their hiring efficiency with Workstream

DeliverThat, a leader in the catering delivery industry, faced time-consuming hiring challenges as they expanded rapidly. They needed to hire more drivers quickly to maintain service quality across new locations. By implementing Workstream's end-to-end automated hiring solutions, DeliverThat reduced time spent on hiring by up to 200%.

“Having well-trained drivers is of great importance to us, reputation is key for our company. I needed an all-in-one solution for hiring, onboarding, and training - that is Workstream.”

John Zinno

DeliverThat Co-Founder
The problem

Manual job posting woes

About DeliverThat

DeliverThat is the industry leading catering delivery and setup company that has been revolutionizing catering delivery since 2016. With over $300 million dollars of catering delivery under its belt and a network of over 17,000 active drivers, DeliverThat is operational in all major cities in all 50 states of the US.

Founded in 2013 by Aaron Hoffman and John Zinno, DeliverThat grew by leaps and bounds. And with rapid growth always comes rapid growing pains. Aaron needed to hire more drivers at a much faster rate in order to provide quality service at all their new locations. He had manually posted on various job boards, but this turned out to be a slow and painful process. Worse still, DeliverThat could not get enough qualified applicants—less than 15% of their prospects were qualified. Upon hiring, they also struggled to track driver training, leaving them unsure if their teams were prepared to properly represent the company and the different restaurants they service.

Aaron needed to hire more drivers at a much faster rate in order to provide quality service at all their new locations. He had manually posted on various job portals, but this turned out to be a slow and painful process. Worse still, DeliverThat could not get enough qualified applicants - less than 15% of their prospects were qualified. Upon hiring, it was also difficult for them to track the training of their drivers and make sure they represented the company and the different restaurants they serviced in the proper manner.

The Solution

Automation accelerates hiring

By automating the tedious aspects of its hiring process with Workstream's HR, Payroll, and Hiring platform, The DeliverThat team was able to get better quality applicants faster.

job board integration

Job board integration

With Workstream, Aaron and team could post to multiple popular job boards at once and manage and sponsor their job postings from one consolidated dashboard.

smart screening icon

Smart screening

DeliverThat leveraged Workstream's customized application forms and smart screening feature to automatically filter and reject unqualified applicants.

automated self scheduling icon

Automated self-scheduling

Workstream's automated 2-way SMS communication allowed DeliverThat to respond and manage prospects more efficiently, enabling them to hire the right applicants faster.

2 way texting icon

2-way texting

1,400

applicants in a month

8,000

applications in 6 months

200%

reduce time spent recruiting

BUILT FOR THE HOURLY WORKFORCE

Faster and better recruitment

Using Workstream, DeliverThat was able to ramp up their hiring exponentially. DeliverThat needed a platform that could help them streamline their hiring process so that their recruitment could match the pace of their growth. With Workstream’s suite of customizable and automated features, they were able to meet the demands of their fast-paced and ever-changing industry.

Learn more about how Workstream helps businesses hire, retain, and pay their teams.

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Personal Information and Sensitive Personal Information

Before we discuss the right to limit and the right to opt-out, we must first define personal information and how it relates to sensitive personal information.

Personal information is any data that identifies, relates to, or could reasonably be linked to you or your household. A few examples of personal information include:

  • Name or nickname
  • Email address
  • Purchase history
  • Browsing history
  • Location data
  • Employment data
  • IP address
  • Profiles businesses create about you, including pseudonymous profiles (“user1234”)
  • Sensitive personal information

Sensitive personal information or “SPI” is a subset of personal information, defined as:

  • Identifying information (e.g. social security number, driver’s license)
  • Financial data (e.g. debit or credit card numbers)
  • Precise geolocation (within a radius of 1,850 feet)
  • Demographic or protected-class information (e.g. race/ethnicity, religion, union membership)
  • Biometric and genetic data (e.g. fingerprints, palm scans, facial recognition)
  • Communications and content (e.g. mail, email, text messages)
  • Health and sexual orientation (e.g. vaccine records, health history)

Right to Opt-Out

Californians have the right to opt-out of the sale and sharing of their personal information. That means you have the right to opt-out of the sale of your personal information to third parties (e.g. data brokers, advertisers). You also have the right to opt-out of the sharing of your personal information to prevent the targeting of ads across different businesses, websites, apps, or services.

CCPA-covered businesses must provide a link to allow you to exercise this right. It is usually found at the bottom of a webpage and will say “do not sell or share my personal information” or “your privacy choices.” Sometimes businesses offer privacy choices through a pop-up window or form

To opt-out of the sale and sharing of your personal information, click on the link or use the toggle provided by the business and follow the directions. Doing this on every website you visit can feel burdensome, but to ease the burden you can automatically select your privacy preferences for every website by using an opt-out preference signal, or OOPS for short.

An OOPS is a user-friendly and straightforward way for consumers to automatically exercise their right to opt-out of the sale and sharing of their personal information with the businesses they interact with online. An OOPS, such as the Global Privacy Control. It can either be a setting on your internet browser or a browser extension. With an OOPS, consumers do not have to submit individual requests to opt-out of sale or sharing with each business.

Right to Limit

Californians also have the right to direct businesses to limit the use and disclosure of their sensitive personal information.

Businesses covered under the CCPA must provide a link on their website that allows you to request the limiting of your SPI, if they plan on using it in certain ways. That link will also typically be at the bottom of a webpage and will say: “limit the use of my sensitive personal information” or “your privacy choices.” Once you send this request, the business must stop using your SPI for anything other than to:

  • Provide requested goods or services
  • Ensure security and integrity
  • Prevent fraud
  • Maintain system functionality
  • Comply with legal obligations

Bringing it Together

In summary, the CCPA gives you the right to opt-out of the sale and sharing of your personal information and gives you additional rights to further limit the use and disclosure of your sensitive personal information.

When you exercise these rights together, you exert greater control in protecting your personal data which is important for your identity, safety, and financial health.

If you are on a business’s website and you can’t find the links to exercise your rights, remember to check their privacy policy. The privacy policy should tell you how you can exercise your rights under the law.

If you find your rights being violated, you can submit a complaint to CalPrivacy.

Next in the LOCKED series, we will explore the right to correct and right to know. Follow us on social media to get live updates or check back in one week for the next post.

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Targeted Advertising

Used to deliver advertising that is more relevant to you and your interests. May also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.

Personalization

Allow the website to remember choices you make (such as your username, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your general location.

Analytics

Help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues.

Right to Limit Use of Sensitive Personal Information

You also have the right to limit how we use sensitive personal information (such as precise geolocation, financial data, etc.).

Your preference has been saved. We will not sell or share your personal information.