Security
Protect your business with built-in security
You don't have to be a data expert. Trust your data is secure and accurate with controls built into your platform and workflows.
Built for the hourly workforce
Put the scary stuff into auto-pilot
HR teams safeguard some of the most precious data. Keep yours secure and compliant with built-in controls and security practices.
Single sign-on
Verify the identity of your employees every time they sign in to Workstream.
Role-based access controls
Restrict access to sensitive information to only the users who need it.
File security
Trust your data is encrypted and protected from security vulnerabilities.
Location-specific employee forms
Automatically send forms to employees based on local, state, and federal requirements.
Background checks
Automatically request consent to background checks and surface only legally reportable results to your hiring team.
Deadline criteria
File paperwork and verify worker status on time for tax and government processes such as WOTC, I-9s, and E-verify.
Audit trails
Reduce the likelihood of unauthorized changes.
Email & SMS compliant
Workers can opt in and out of messages any time, and we manage that process for you.
Workstream is SOC-2 Type 2 Compliant
- Data is encrypted at rest and in-transit
- Regularly scanning for vulnerabilities to spot and fix them
What security certifications does Workstream hold?
Workstream is SOC 2 Type II certified and undergoes annual independent security audits. The platform also supports HIPAA Business Associate Agreements for healthcare customers and maintains PCI compliance for payment data handling. Customer data is encrypted at rest using AES-256 encryption and encrypted in transit using TLS 1.2+.
How is customer data protected?
Customer data in Workstream is protected through tenant-level data isolation, encryption, role-based permissions, and audit logging. Data is encrypted both at rest and in transit, while access to production systems is restricted to authorized engineers with logged and regularly reviewed access activity. Every read, write, and administrative action is also captured in audit logs.
Does Workstream support SSO and SAML?
Workstream supports SSO through SAML 2.0, OIDC, and SCIM provisioning. The platform integrates with identity providers including Okta, Microsoft, Google, and OneLogin. SSO functionality is available on enterprise plans, while smaller customers can use standard email authentication.
Where is customer data stored?
Customer data in Workstream is hosted on Amazon Web Services infrastructure in the United States, primarily in the us-west-2 region. The platform uses multi-availability-zone redundancy and automated backups for reliability and disaster recovery. Enterprise customers with specific regulatory requirements can also request alternative data residency options during procurement.
Who owns the data put into Workstream?
Customers own the data they upload and generate inside Workstream. Workstream acts as a data processor and does not sell customer data, share it without consent, or train shared AI models on customer data without explicit opt-in approval. Customers can also export their full data set during the contract or at termination.
What happens to data if you leave Workstream?
When customers leave Workstream, they can export employee records, payroll history, documents, hiring data, and schedule history in standard formats. Workstream retains records for the legally required retention period, such as payroll records required under IRS regulations, before securely deleting the data afterward. Data export at contract termination is included as part of standard customer agreements.
