“Working with Workstream has been exceptional. Using this platform has revolutionized our hiring process.”
Jamey Batch-Robinson, Chief HR Officer at Trust Security & Fire Watch
Trust Security & Fire Watch is a privately-owned licensed security agency servicing Maryland, Washington, DC, and Virginia. They provide security guards, event staff, and fire watch services, as well as video surveillance and remote guard services. They also ensure the guard services are customized to meet the unique needs of clients, and that their employees are all properly trained and highly qualified for their roles.
Their industry has certain challenges when it comes to recruiting, but working hand in hand with Workstream, they were able to minimize time spent on hiring by honing and streamlining their recruitment process.
Before working with us, Trust Security & Fire Watch experienced a high no-show rate of 45%. Applicants who were scheduled for interviews simply weren’t pushing through. This was a sign that the candidates shortlisted weren’t the best fit for the company in the first place. In addition to that, Trust Security & Fire Watch was posting to several job boards individually, as they lacked a system that could post to multiple job boards simultaneously.
Because of these issues, Trust Security & Fire Watch spent too much time on the hiring process - hours that could have been much better spent on other operational activities.
Jamey Batch-Robinson, Chief HR Operations Officer at Trust Security & Fire Watch, shared that they had looked into other hiring platforms before finally choosing Workstream. Some of the deciding factors were the superlative customer support and the system’s ease of use. After discussing with their team to understand their hiring challenges, Workstream provided them with the corresponding solutions, in the form of our software’s features.
Our centralized dashboard serves as an applicant tracking system (ATS) which allows them to view all the applicants’ information in one location.
Workstream was able to help Trust Security & Fire Watch achieve these results:
They were able to reduce no-show rates by 44%, with more and more applicants showing up for crucial interviews
They saved 75% of the original time spent posting on job portals
60 more qualified hires were made since using Workstream
In a nutshell: Teamwork is always a great way to move past challenges - and it holds true in this case. With Workstream’s help, Trust Security & Fire Watch has been able to gain back some of the time spent doing endless paperwork and monotonous hiring tasks, enabling them to focus on what matters most to them: ensuring that they provide the quality services that their customers are looking for.
Workstream can help you, too - schedule a chat with us so we can provide you with customized solutions for all your hiring needs.