How Pieology tripled their applicant pool with Workstream

Pieology, a pizza brand known for its customizable offerings, faced challenges in sourcing and hiring qualified employees quickly. By implementing Workstream's automated hiring processes, Pieology tripled its applicant pool in just one week, hiring over 700 applicants.

"One of my managers told me the other day, 'With Workstream, my hiring organizes itself. It's a dream!' It was then I knew we had made the right choice in partnering with Workstream on this crucial part of our business."

Tara Lindstrom

VP of Marketing and Human Resources of Hundal Companies
The problem

Managers can't hire fast enough

About Culver's

Pieology, founded in 2011, revolutionized the pizza industry with its customizable, fast-casual model. The brand allows customers to craft their own pizzas, choosing from a variety of fresh ingredients. Pieology's commitment to innovation and quality has led to its widespread popularity, establishing a lasting legacy in the competitive pizza market.

Locations: 140
Industry: Restaurant

Hundal Companies is a family-owned franchise company headquartered in Livermore, California. They have 3 brands—Jamba Juice, Carl's Jr., and Pieology Pizzeria—across 50 locations throughout California and Utah.

The Pieology franchises held by Hundal Companies improved their hiring practices by posting job openings efficiently and processing applications faster.

For the Pieology brand, having fully staffed restaurants is especially important. Employees guide customers from start to finish in crafting their perfect pizza. As such, they are the face of the brand and are a huge factor in the customer’s overall experience in their store. It takes a lot of employees to keep pizzas flowing smoothly through the line, and because of this Pieology has to hire a lot of people to make sure they are always adequately staffed.

Hiring is by far their top challenge. One of the issues they face is recruiting qualified applicants quickly before they sign on for another position elsewhere.

Pieology's managers do all their own hiring, but they are often working the line as well, so they are unable to get back to the applicants right away. Once they do, it can be a game of phone tag. And managers often have to use their personal phones to text applicants since younger applicants don't check email as often

The manual interviewing and hiring process they had was time-consuming, tedious, and not getting the desired results.

Employees are vital to Pieology because they guide customers from start to finish in crafting their perfect pizza. As such, they are the face of the brand and are a huge factor in the customer’s overall experience in their store. It takes a lot of employees to keep pizzas flowing smoothly through the line, and because of this Pieology has to hire a lot of people to make sure they are always adequately staffed.

Hiring is by far their top challenge. One of the issues they face is recruiting qualified applicants quickly before they sign on for another position elsewhere.

Pieology's managers do all their own hiring, but they are often working the line as well, so they are unable to get back to the applicants right away. Once they do, it can be a game of phone tag - and they often have to use their personal phones to text applicants since most younger applicants do not check email anymore.

The manual interviewing and hiring process they had was time-consuming, tedious, and not getting the desired results.

The solution

Automation accelerates the hiring process

The hiring team at Hundal Companies knew they needed to empower their hiring managers with the technology to make hiring more efficient and effective. With Workstream's HR, Payroll, and Hiring platform, they were able to automate tedious hiring tasks and attract more applicants than ever before.

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Job board integration

With Workstream's job board integrations, Hundal Companies is now able to post to over 2,500+ job boards at once. These other job boards include Indeed, Glassdoor, Facebook and even supporting text-to-apply and scan-to-apply features, which makes it exponentially more convenient for applicants to send in their applications.

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Smart screening

Using Workstream, Hundal Companies created custom screening quizzes, enabling them to automatically surface the best applicants and filter out those that aren't qualified. Managers no longer needed to manually sift through applications or manually not applicant qualifications.

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Automated self-scheduling

Workstream eliminated the complicated process of setting up calendars and sieving through slots that are available for an interview through the use of automated scheduling. We can also be integrated with your personal calendar to make the process even easier.

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2-way texting

Workstream made communication between employers and applicants easier via automated text messages. It is easier for both employers and applicants to schedule, postpone, and cancel interviews. By providing such a convenient communication process, applicants are now more inclined to inform them when they can no longer make it for interviews.

3X

increase in applicant pool in one week

40 job ads

posted on multiple job boards

Built for the hourly workforce

Building a better workforce through smarter hiring

By partnering with Workstream, Hundal Companies was able to triple their applicant pool in just one week, hiring over 700 applicants in a shorter period of time. Additionally, they were able to efficiently post over 40 job ads utilizing Workstream's seamless integration with multiple job boards.

Learn more about how Workstream helps restaurants hire, retain, and pay their teams.

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Personal Information and Sensitive Personal Information

Before we discuss the right to limit and the right to opt-out, we must first define personal information and how it relates to sensitive personal information.

Personal information is any data that identifies, relates to, or could reasonably be linked to you or your household. A few examples of personal information include:

  • Name or nickname
  • Email address
  • Purchase history
  • Browsing history
  • Location data
  • Employment data
  • IP address
  • Profiles businesses create about you, including pseudonymous profiles (“user1234”)
  • Sensitive personal information

Sensitive personal information or “SPI” is a subset of personal information, defined as:

  • Identifying information (e.g. social security number, driver’s license)
  • Financial data (e.g. debit or credit card numbers)
  • Precise geolocation (within a radius of 1,850 feet)
  • Demographic or protected-class information (e.g. race/ethnicity, religion, union membership)
  • Biometric and genetic data (e.g. fingerprints, palm scans, facial recognition)
  • Communications and content (e.g. mail, email, text messages)
  • Health and sexual orientation (e.g. vaccine records, health history)

Right to Opt-Out

Californians have the right to opt-out of the sale and sharing of their personal information. That means you have the right to opt-out of the sale of your personal information to third parties (e.g. data brokers, advertisers). You also have the right to opt-out of the sharing of your personal information to prevent the targeting of ads across different businesses, websites, apps, or services.

CCPA-covered businesses must provide a link to allow you to exercise this right. It is usually found at the bottom of a webpage and will say “do not sell or share my personal information” or “your privacy choices.” Sometimes businesses offer privacy choices through a pop-up window or form

To opt-out of the sale and sharing of your personal information, click on the link or use the toggle provided by the business and follow the directions. Doing this on every website you visit can feel burdensome, but to ease the burden you can automatically select your privacy preferences for every website by using an opt-out preference signal, or OOPS for short.

An OOPS is a user-friendly and straightforward way for consumers to automatically exercise their right to opt-out of the sale and sharing of their personal information with the businesses they interact with online. An OOPS, such as the Global Privacy Control. It can either be a setting on your internet browser or a browser extension. With an OOPS, consumers do not have to submit individual requests to opt-out of sale or sharing with each business.

Right to Limit

Californians also have the right to direct businesses to limit the use and disclosure of their sensitive personal information.

Businesses covered under the CCPA must provide a link on their website that allows you to request the limiting of your SPI, if they plan on using it in certain ways. That link will also typically be at the bottom of a webpage and will say: “limit the use of my sensitive personal information” or “your privacy choices.” Once you send this request, the business must stop using your SPI for anything other than to:

  • Provide requested goods or services
  • Ensure security and integrity
  • Prevent fraud
  • Maintain system functionality
  • Comply with legal obligations

Bringing it Together

In summary, the CCPA gives you the right to opt-out of the sale and sharing of your personal information and gives you additional rights to further limit the use and disclosure of your sensitive personal information.

When you exercise these rights together, you exert greater control in protecting your personal data which is important for your identity, safety, and financial health.

If you are on a business’s website and you can’t find the links to exercise your rights, remember to check their privacy policy. The privacy policy should tell you how you can exercise your rights under the law.

If you find your rights being violated, you can submit a complaint to CalPrivacy.

Next in the LOCKED series, we will explore the right to correct and right to know. Follow us on social media to get live updates or check back in one week for the next post.

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Allow the website to remember choices you make (such as your username, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your general location.

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