Mall Security Guard Job Descriptions

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Mall Security Guard Job Description

A mall security guard is an employee whose job is to keep malls safe and secure. They do this by completing several different key tasks. The main job of a mall security guard is to prevent criminal activity. They often do so simply by being present in the mall and showing would-be criminals that theft won’t be easy to carry out. Mall security guards are also tasked with maintaining order in the mall. They might be called in to mediate disagreements between patrons or to ensure that crowds don’t get too wild. The other tasks that a mall security guard completes include patrolling the property, monitoring surveillance equipment, and writing reports of the work that they do.

Qualifying for the job doesn’t require any formal training. But mall security guards do need to have a clean criminal record and solid observation skills.

Mall Security Guard Job Description Template

We’re searching for an observant mall security guard to add to our staff. In this role, it will be your job to oversee the security of our mall. You’ll do that by patrolling the grounds to deter would-be criminals from initiating crimes.

Your tasks will also involve helping us maintain order in the mall. For example, if two customers get into an argument, then it will be your job to resolve the situation. Similarly, you will be asked to help with crowd control on days when the mall is very busy.

To perform well in this position, you’ll need to be able to project an air of authority and have excellent observational skills. We’d prefer to hire someone who has previous experience with working as a security guard but may hire the right candidate without that experience. Additionally, you must have a clean criminal record to qualify for the job.

You can begin the application process today by sending us your resume. We look forward to hearing from you.

Mall Security Guard Responsibilities:

  • Patrol the mall to act as a deterrent to potential criminals
  • Perform crowd control duties to maintain order in the mall
  • Resolve disputes between patrons, shop owners, and vendors
  • Answer visitor’s questions about where to find various shops and bathrooms
  • Remove anyone from the premises who violates mall rules or disturbs the peace
  • Communicate with local law enforcement units and fire departments as necessary

Mall Security Guard Requirements:

  • High school diploma or equivalent
  • Valid driver’s license
  • Clean criminal record
  • Physical ability to remain standing for most of the day
  • Strong observational skills
  • Previous experience in a similar position is preferred

Mall Security Guard FAQ

What tasks does a mall security guard complete?

A mall security guard’s job is to keep the malls that they work in safe and orderly. They do that by patrolling the grounds and responding to conflicts. They also perform crowd control duties, liaise with local law enforcement, and remove patrons who have violated rules from the promises, among other tasks.

What should I include in my mall security guard help-wanted ads?

As you design your help-wanted ads, your best bet is to follow the outline that we’ve used above. That means beginning with a few paragraphs to highlight the job’s main components. Then you’ll create two lists to show the job’s responsibilities and requirements.

Can I use your mall security guard job description template?

Absolutely. Just make sure that you supplement what we’ve written above with some information that sets your mall security job apart from others on the market. Doing so will help you attract the most qualified applicants in your area and may help you hire your ideal candidate.

Frequently Asked Questions about hiring a Mall Security Guard

What is the best way to find and hire a Mall Security Guard near me?
Online job boards are the best place to find qualified Mall Security Guard applicants. Employers posting their Mall Security Guard job on Indeed get about 10 applications from that board on average.
Which job boards should I post on to find Mall Security Guard applicants?
You should post to multiple job boards at once. The most successful job postings for a Mall Security Guard are on Indeed – but on average, employers post to 15 boards at the same time, using tools like Workstream. Publishing to multiple job boards at once helps you get your first applicant in 3 hours on average, which is shorter than the national average for Mall Security Guard positions.
What's the best way to communicate with applicants looking for a Mall Security Guard role?
SMS has 83% open rates which is higher than phone call or Email. Text to hire today!
Is it OK to text Mall Security Guard job applicants?
Hourly paid workers, such as Mall Security Guards are actually more engaged when texting about jobs. We have found that text messages are 198% better than email at getting an applicant's response. Have a look at Workstream, which automates the process of texting and uses a phone number specifically assigned to your job post so you don’t have to use your personal phone.
Can I use a different phone number to engage Mall Security Guard applicants via text message?
Yes, tools such as Workstream provide custom phone numbers that allow employers to engage with applicants through their tool without having to use a personal or business cell phone.

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