Service Clerk Job Descriptions

Create your own Service Clerk job description, or find job description examples you can re-use to hire faster.

Service Clerk Job Description Template

Job Title: Service Clerk

Job Summary: We are seeking a highly organized and detail-oriented Service Clerk to join our team. The Service Clerk will be responsible for providing exceptional customer service, managing customer inquiries, and performing administrative tasks to support the service department.


  • Answer customer inquiries via phone, email, and in-person
  • Manage customer service requests and ensure timely resolution
  • Process service orders and maintain accurate records
  • Coordinate with service technicians to schedule appointments and ensure timely completion of service requests
  • Assist with inventory management and ordering of supplies
  • Perform general administrative tasks such as filing, data entry, and report generation


  • High school diploma or equivalent
  • 1-2 years of experience in a customer service or administrative role
  • Excellent communication and interpersonal skills
  • Strong organizational and time management skills
  • Proficient in Microsoft Office and other relevant software
  • Ability to work independently and as part of a team

Physical Demands:

  • Ability to sit or stand for extended periods of time
  • Ability to lift up to 25 pounds
  • Ability to work in a fast-paced environment

Salary: Salary will be commensurate with experience.


  • Health, dental, and vision insurance
  • 401(k) plan with employer match
  • Paid time off and holidays
  • Employee discounts on products and services

Equal Opportunity Employer: We are an equal opportunity employer and welcome applications from all qualified individuals.

Frequently Asked Questions about hiring a Service Clerk

What is the best way to find and hire a Service Clerk near me?
Online job boards are the best place to find qualified Service Clerk applicants. Employers posting their Service Clerk job on Indeed get about 17 applications from that board on average.
Which job boards should I post on to find Service Clerk applicants?
You should post to multiple job boards at once. The most successful job postings for a Service Clerk are on Indeed – but on average, employers post to 9 boards at the same time, using tools like Workstream. Publishing to multiple job boards at once helps you get your first applicant in 3 hours on average, which is shorter than the national average for Service Clerk positions.
What's the best way to communicate with applicants looking for a Service Clerk role?
SMS has 91% open rates which is higher than phone call or Email. Text to hire today!
Is it OK to text Service Clerk job applicants?
Hourly paid workers, such as Service Clerks are actually more engaged when texting about jobs. We have found that text messages are 198% better than email at getting an applicant's response. Have a look at Workstream, which automates the process of texting and uses a phone number specifically assigned to your job post so you don’t have to use your personal phone.
Can I use a different phone number to engage Service Clerk applicants via text message?
Yes, tools such as Workstream provide custom phone numbers that allow employers to engage with applicants through their tool without having to use a personal or business cell phone.

Try out Workstream to hire a Service Clerk for
your Services business

A revolutionary hiring process for Services positions

A revolutionary hiring process for Services positions Hiring restaurant staff in San Francisco can be a tough job. Workstream can help accelerate the process by letting you post on job boards like Indeed within seconds.

1-Click Job Posting

No more tedious copy and pasting. We integrate with all the top job boards. All applicants funnel into one intuitive dashboard.

Text-to-Apply Posters

Print out your unique QR code and text message number. Applicants scan/text to see all open positions and apply right away.

Automated & 2-Way SMS

Engage with applicants via text. Include links to screening questions, forms, and more. Use 2-way text to answer questions.

Endless Integrations

Connect Workstream to your calendar so applicants can schedule interviews. Streamline onboarding with background check & HR integrations.

Candidate Tracking & Scoring

View all your applicants and employees in one place. Make notes on their progress. Access their docs anytime from anywhere.

Customizable Templates

We provide templates for everything from job postings to offer letters. Send links to docs and tax forms via text message so new hires sign digital copies.

Best Services job descriptions