Service Technician Job Description
A service technician diagnoses problems and makes repairs. There are several different types of service technicians. Someone can have this title and work on appliances, computers, cars, and many other things. Regardless of what the service technician works on, their major tasks remain the same. They need to maintain a deep breadth of knowledge in their area of expertise. Then, when a client comes to them with a problem, they use that knowledge to diagnose the problem and prepare a solution.
Next, the service technician will implement the solution. They often use special tools, products, and techniques to achieve this. Examples of this type of work include replacing parts in a car’s engine and replacing a faulty PC component with an upgraded part.
Qualifying for the role of a service technician will often require some special training. Often, candidates for the job attend trade school or complete a certification program.
Service Technician Job Description Template
We’re looking to add a skilled service technician to our team. In this position, it will be your job to diagnose problems in our customers’ machines and repair them. You will be asked to transport yourself from job site to job site, so having a valid driver’s license is essential.
To do well as one of our service technicians, you will need to have a deep understanding of the machines that you work with. You should be familiar with each of the components that make up a machine and capable of replacing them as needed. You should also be capable of utilizing a wide variety of tools, products, and uniques to diagnose problems and make repairs.
We’re looking for a candidate who has previous experience in a similar role and some formal training. If you think that you would be a good fit for our service technician, you can reach out to us with your resume to begin the application process.
Service Technician Responsibilities:
- Drive from one customers’ home to another to repair their machines
- Use your specialized knowledge to diagnose problems
- Utilize a variety of tools, products, and techniques to repair machine problems
- Answer any questions that our customers may have about the maintenance of their machines
- Keep yourself up-to-date on the latest trends in the industry
Service Technician Requirements:
- An associate’s degree or technical certification in a relevant field is strongly preferred
- Previous experience in a similar role is preferred
- Valid driver’s license
- Ability to use a wide variety of tools
- Ability to work well independently
- Excellent customer service skills
- Willingness to work beyond normal work hours as dictated by scheduling needs
Service Technician FAQ
What tasks does a service technician complete?
A service technician fixes things. It’s their job to drive to a customer’s home, analyze their machines, and then figure out what’s wrong with them. Once that’s completed, the service technician will make use of various tools and techniques to help them repair the machine.
What should I include in my service technician help-wanted ads?
When you put together your service technician help-wanted ads, your best bet is to follow the same outline that we’ve used in our template.
You should begin with a few paragraphs that talk about the most important parts of the job. After that, put together two lists that provide applicants with a closer look at the position’s responsibilities and requirements.
Can I use your service technician job description template?
Of course! We’re fine with you using our job description templates however you want. You may just want to supplement what we’ve written with some of your own information to help your help-wanted ads stand out a bit more.