Workstream Blog

Your restaurant employee handbook can be a powerful tool. It can be used to speed up the onboarding process for new hires, make confusing company policies easy to understand and serve as a reference m...

During a “normal” year, overtime is inevitable for most QSRs. When you factor in a pandemic, which is causing even more unexpected absences and an overall lack of staffing in restaurants than ever bef...

Kat Cole, president and COO of Athletic Greens, is perhaps the greatest living embodiment of an executive who started at the bottom. She began her foodservice career as a teenage waitress at Hooters, ...

Your staffing plan probably begins with recruiting—and rightfully so. After all, hiring the right hourly employees can determine the success of your business. So, where can you find quality hourly emp...

If you're a restaurant owner or manager, then you know how important it is to stay ahead of the curve. And due to how much the ongoing pandemic has changed where and how people eat, online ordering is...

It's not always easy to tell an employee that they're doing a poor job or objectively decide which employees deserve a promotion. But, as a restaurant owner or manager, you have to regularly do tasks ...

Being a QSR manager can be stressful. As industries evolve and your employees gain tenure, you might begin to realize that your team doesn’t have the skills they need. If you’ve identified a skills ga...

Interviews are a great way for you to assess your candidates and see whether they’re the right fit for your team and your open role. However, asking interviewees routine, out-of-the-box questions can ...

Alex Rinna always says she was born into Popeye’s. She grew up knowing fast food, because her dad worked on both the corporate and franchise side of the chicken chain. She’s now a franchisee of 16 loc...

Compensation is an essential building block of creating an engaged workforce. Having a detailed compensation strategy encourages pay equity and builds a great employer brand. If you’re struggling to b...

Competition is definitely good for the economy. But, it might not reap as many benefits for your business when i t comes to competing for hourly employees. With ride-sharing services—like Uber—offerin...

Women have profoundly impacted the quick service restaurant industry. From owners to finance to marketing to HR, women hold powerful leadership positions and change how QSRs serve their customers and ...