“We receive 1,500-3,000 applications each month. Workstream’s automated messages and screening stages makes managing this huge volume possible. It enables us to focus on other important tasks associated with hiring. Our applicants comment on how organized we are and enjoy the immediate text and email responses. Workstream has excellent customer service; they created custom templates for our hiring needs. Thank you Workstream!"
Sheri Thueson, Recruiting Manager at Envoy America
Founded in 2015, Envoy America is the first national ride-sharing transportation solution designed specifically for the senior market. It helps seniors and the infirm stay independent and socially active without getting behind the wheel of a car. Envoy America offers door-to-door service, where Driver Companions not only drive, but also provide assistance and companionship at all points along the journey. This includes pushing a grocery cart, running errands, escorting clients to and from medical appointments, and more. They operate across 24 states and 300+ cities.
Working hand in hand with Workstream, they were able to hire 980 quality candidates in just a year. How did they manage to do that?
Prior to working with Workstream, Envoy America had over 18 steps in their hiring process and handled between 1,500 and 3,000 job applications per month. With this many applicants and that many steps, organizing their candidates within the recruitment journey was difficult. They needed an applicant tracking system to help them streamline everything.
In addition, given that the company serves senior citizens, properly screening applicants is of paramount importance. Envoy America needed a software that is able to conduct background checks based on several criteria.
Envoy America was won over by Workstream’s pricing structure, as well as the software’s ease of use and intuitive features. Working closely with a Customer Success team member, they were able to customize the platform and tailor it specifically to their hiring needs:
Ever since they started using Workstream, Envoy America has noted marked improvements in their hiring:
To sum it up: With Workstream’s help, Envoy America was able to identify and remove redundancies in their hiring process, leverage technology to increase efficiency, and attract better-qualified candidates.
Workstream has worked with clients from various industries to provide them with personalized, targeted solutions. Chat with us today to find out how we can help you, too.