Pbx Operator Job Descriptions

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Pbx Operator Job Description Template

Job Title: PBX Operator

Job Summary: We are seeking a skilled PBX Operator to manage our company's telephone system and provide exceptional customer service to callers. The ideal candidate will have excellent communication skills, be able to multitask efficiently, and have a strong attention to detail.


  • Answer and direct incoming calls to the appropriate department or individual
  • Provide information to callers and assist with inquiries
  • Manage and update the company's phone directory
  • Monitor and respond to voicemail messages
  • Assist with scheduling appointments and meetings
  • Perform other administrative tasks as needed


  • High school diploma or equivalent
  • Prior experience as a PBX Operator or in a similar role
  • Excellent communication and customer service skills
  • Ability to multitask and prioritize tasks effectively
  • Strong attention to detail
  • Proficient in Microsoft Office and other relevant software

Physical Demands:

  • Ability to sit for extended periods of time
  • Ability to use a computer and phone system for extended periods of time

Work Environment:

  • Office environment
  • Fast-paced and high-pressure

Salary: [Insert salary range]


  • Health insurance
  • Dental insurance
  • 401(k) plan
  • Paid time off

Frequently Asked Questions about hiring a Pbx Operator

What is the best way to find and hire a Pbx Operator near me?
Online job boards are the best place to find qualified Pbx Operator applicants. Employers posting their Pbx Operator job on Indeed get about 17 applications from that board on average.
Which job boards should I post on to find Pbx Operator applicants?
You should post to multiple job boards at once. The most successful job postings for a Pbx Operator are on Indeed – but on average, employers post to 15 boards at the same time, using tools like Workstream. Publishing to multiple job boards at once helps you get your first applicant in 14 hours on average, which is shorter than the national average for Pbx Operator positions.
What's the best way to communicate with applicants looking for a Pbx Operator role?
SMS has 94% open rates which is higher than phone call or Email. Text to hire today!
Is it OK to text Pbx Operator job applicants?
Hourly paid workers, such as Pbx Operators are actually more engaged when texting about jobs. We have found that text messages are 192% better than email at getting an applicant's response. Have a look at Workstream, which automates the process of texting and uses a phone number specifically assigned to your job post so you don’t have to use your personal phone.
Can I use a different phone number to engage Pbx Operator applicants via text message?
Yes, tools such as Workstream provide custom phone numbers that allow employers to engage with applicants through their tool without having to use a personal or business cell phone.

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