Post a Job to Hire in Pottstown, Pennsylvania

Wingstop. We are looking for team members who want to deliver a flavor experience.

Here is what we can offer you: 

• Free staff meals! 
• Additional employee discounts 
• Flexible schedules 
• Internal career growth opportunities

As a cashier at Wingstop, an individual will have to take and give out orders to the kitchen staff. He/she will have to be quick and efficient in communicating with crew members and kitchen staff to make sure the guests get their orders on time. A cashier will have to balance their cash drawers, listen and solve customer queries, and replace food if necessary. The individual has to be an ideal team player as this is a very fast paced and strenuous job, which requires him/her to be in the good books of everyone, including the guests.

Disclaimer:

The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.

Additional Information:

• Cashier and restaurant experience a plus!

• Food Handler Certification required

Key Skills/Abilities:

• Computer literate and comfortable using computerized register (POS) systems.

• Possess great cash handling skills.

• Professional, polite, and reliable even when under stress.

• Must have excellent interpersonal and people skills.

• Must have integrity, honesty and accountability.

Essential Duties & Responsibilities:

• Greet and welcome customers entering the restaurant and calling into the restaurant.
• Place orders for customers in-person and over the phone; upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions.
• Accurately process cash, credit card, and gift card transactions; verify age for alcohol purchases.
• Answer questions from customers and make menu recommendations.
• Monitor that all orders are read within Company quote times.
• Verify that all wings are presentable and double-checking all orders before giving the order to the customer(s).
• Balance the register at the end of the shift; deliver the amount before the next shift.
• Assist in maintaining a clean workplace; keep Front of House (FOH) clean and stocked.
• Practice safe handling procedures by following all safety and sanitation guidelines; promote safety in the workplace.
• Maintain a professional and presentable appearance according to the company's Uniform Standards
• Receive and handle complaints from the customers and guide to the manager if the problem is beyond the scope of duties.
• Leave customers with a positive, long-lasting impression of their WINGSTOP experience.
• Help the kitchen staff when needed.
• Follow directions when given by the managers.

Essential Duties & Responsibilities

• Greet and welcome customers entering the restaurant and calling into the restaurant.
• Place orders for customers in-person and over the phone; upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions.
• Accurately process cash, credit card, and gift card transactions; verify age for alcohol purchases.
• Answer questions from customers and make menu recommendations.
• Monitor that all orders are read within Company quote times.
• Verify that all wings are presentable and double-checking all orders before giving the order to the customer(s).
• Balance the register at the end of the shift; deliver the amount before the next shift.
• Assist in maintaining a clean workplace; keep Front of House (FOH) clean and stocked.
• Practice safe handling procedures by following all safety and sanitation guidelines; promote safety in the workplace.
• Maintain a professional and presentable appearance according to the company's Uniform Standards
• Receive and handle complaints from the customers and guide to the manager if the problem is beyond the scope of duties.
• Leave customers with a positive, long-lasting impression of their WINGSTOP experience.
• Help the kitchen staff when needed.
• Follow directions when given by the managers.

Key Skills/Abilities

• Computer literate and comfortable using computerized register (POS) systems.

• Possess great cash handling skills.

• Professional, polite, and reliable even when under stress.

• Must have excellent interpersonal and people skills.

• Must have integrity, honesty and accountability.

Additional Information

• Cashier and restaurant experience a plus!

• Food Handler Certification required

Disclaimer

The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.

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have fun while we do it! Our mission is to be the BEST swim school. We believe swimming is a valuable and life-saving skill that EVERY child should have. Swimming saves lives and we need amazing people like you to help that dream become a reality.

The Customer Service Specialist is a game-changer in the life of a child. They are responsible for implementing & upholding the Aqua-Tots Core Values in every interaction, whether with children, parents, or staff members.

Our Benefits:

• $18 an hour to start (Must be 18 years of age to apply)
• pay raises at 90 days, 6 months, 12 months, and every 6 months after that
• Weekly and Monthly contests to win prizes and money
• Full-time after 90 days of employment if desired
• Career Advancement in management
• Paid training
• Medical and Dental benefits are available
• 401(k)
• Quarterly team outings & Holiday parties
• Employee & Member Bonus Referral programs
• Educational & Enrichment programs
• Employee family swim lesson discount
• Closed on Holidays
• Break room with snacks and drinks
• Closed on Sundays and Federal Holidays
• Aqua-Tots Core Values

The Details:

You will be engaging with families and children ages 4 months to 12 years of age in the joy of learning & swimming. Watch this video to learn more about working at Aqua-Tots! https://youtu.be/XJlu3G3Y2dk

What we are looking for

• Strong hospitality and customer service skills
• Availability to work at least two weekday afternoon shifts (3:15 - 8:15 pm) AND Saturdays (8:30 am - 1:30 pm or 12:30 pm - 5:00 pm) required*
• Must be comfortable multi-tasking and working with computers
• Must have attention to detail
• Must be comfortable working with a scheduling system
• One year of the demonstrated hospitality industry or customer service representative experience - preferred
• One year of demonstrated sales experience - preferred
• Bilingual is a *plus*

Our Advice:

If you are worried or feel that you don't have the experience or qualifications we are looking for, apply anyway! We hire for personality and train for skill. If you are smart and have the desire to learn, then we want to hear from you.

REQUIREMENTS

Must commit to 2 workdays & Saturdays at a minimum

Job Description:

Customer Service Specialist Job Details:

• Greet customers when they come into the facility

• Communicate effectively with potential and existing customers

• Build relationships with families and get to know their names and their children’s names

• Handle customer complaints gracefully with a win/win outcome

• Lead by example for other staff members by using the customer-focused principle in every customer interaction

• Answering sales calls and conducting tours

• Enrolling children in swim lessons and managing the lesson schedules

• Engaging with Children and Families on the joy of learning & swimming

• Smiling and having fun

• Answering questions and providing feedback to children and parents

• Ensuring a fantastic, family-friendly experience

Our location is 1102 Nixon Drive Mt. Laurel, NJ 08054

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Be a Part of Something Great!

Crew members will be trained in cashiering, dressing burgers, grilling and working the fry station. Cleaning is required for all staff members. 

Competitive Wages | Tips | Secret Shopper Bonus & FREE Employee Meals!Healthcare plan is available for qualified leadership and crew members. 

Full-time & Part Time positions are available.Supervisory positions are also available. 

Salary: $11.25+ base pay to start PLUS Secret Shop Bonuses, Free Meals and Tips!!! Overall compensation is more than $13.00!!!

We are taking extra precautions for Covid-19 by keeping hand sanitizer by the door for all customers to use upon entering/exiting each Five Guys. For our staff, we check temperature daily, use masks, gloves, and continuously sanitize all areas of our restaurants to ensure the safety of our employees.

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in their region comply with local, state and federal  regulations and OSHA guidelines. The District Manager contributes to the success of Wingstop through the  direction and control of restaurant operations to ensure a positive guest experience and company  profitability, direct the operation of the restaurant, attain sales and profit objectives, maintain the highest  standards of food quality, service, cleanliness, safety and sanitation by directing and supervising  managers and team members.

Physical Requirements::

• Standing/Walking: Remaining on one’s feet in an  upright position at a workstation or moving about in a  work area.
• Carrying: Moving an object usually by holding it in  hands or arms, or on shoulders.
• Lifting: Raising an object from one level to another with  hands or arms and/or shoulders, back and legs
• Pushing/Pulling: Exerting force upon an object so that  object moves away from/towards the force.
• Stooping; Bending body downward and forward by  bending spine at waist.
• Bending: Bending knees to come to rest on knees or  knee.
• Reaching; Extending hands or arms in any direction.
• Handling; Seizing, holding, grasping, turning or  otherwise performing precision work with hands.
• Bending/Twisting; Continual intermittent twisting of the  spine.
• Talking; Expressing or exchanging ideas by means of  the spoken work.
• Hearing; Receiving detailed information through oral  communication.
• Vision; Clarity of vision at near or far distances.
• Computer usage or other special equipment operated.

Essential Skills::

• Guest service mentality; has a genuine desire to serve the customer 
• Maintains a calm, tactful demeanor when dealing with difficult situations 
• Manages multiple projects and timelines with a sense of urgency and follow through 
• Well organized and detail oriented 
• Ongoing learner; exhibits insatiable curiosity and an interest in self improvement 
• Has an outgoing personality 
• Strong work ethic 
• Has restaurant industry experience 
• Maintains regular and predictable attendance 
• Must have a valid U.S. Driver’s license 
• Must be 18+ years old 
• Other duties as assigned

Team Focus::

• Brings problems to the attention of the supervisor; is willing to ask for help.  
• Identifies and introduces new ideas and solutions to create efficiency in the operation.  
• Represents the brand and department in a professional and polished manner at all times.

Essential Duties and Responsibilities::

• Partners with General Managers and staff to run an excellent operation, showing leadership, be a team player, maintain a professional demeanor and help crew members meet the standards for  quality customer service 
• Provide the necessary counsel and assistance to ensure managers’ establish business plans to help keep restaurants profitable 
• Ensure the company is making a profit by following guidelines for sales growth, food prices and  employee wages 
• Responsible for undergoing further training as well as training the staff. Training covers not just the  scope of the restaurant's operations but also personal development 
• Coaches store managers how to handle progressive discipline, termination issues and employee  development opportunities in both one on one and group training sessions 
• Ensure appropriate cleanliness, sanitation, safety and staffing standards are maintained 
• Continually evaluate and react to performance issues and actively recruit restaurant staff  candidates 
• Ensures that all restaurants maintain a Theoretical to Actual COGS variance of less than 2%  
• Ensures that labor standards are followed in all restaurants and scheduled to actual labor stays  within 2% variance 
• Familiar with Aloha and NBO 
• Any other responsibilities as assigned by the Director of Operations

Essential Duties and Responsibilities:

• Partners with General Managers and staff to run an excellent operation, showing leadership, be a team player, maintain a professional demeanor and help crew members meet the standards for  quality customer service 
• Provide the necessary counsel and assistance to ensure managers’ establish business plans to help keep restaurants profitable 
• Ensure the company is making a profit by following guidelines for sales growth, food prices and  employee wages 
• Responsible for undergoing further training as well as training the staff. Training covers not just the  scope of the restaurant's operations but also personal development 
• Coaches store managers how to handle progressive discipline, termination issues and employee  development opportunities in both one on one and group training sessions 
• Ensure appropriate cleanliness, sanitation, safety and staffing standards are maintained 
• Continually evaluate and react to performance issues and actively recruit restaurant staff  candidates 
• Ensures that all restaurants maintain a Theoretical to Actual COGS variance of less than 2%  
• Ensures that labor standards are followed in all restaurants and scheduled to actual labor stays  within 2% variance 
• Familiar with Aloha and NBO 
• Any other responsibilities as assigned by the Director of Operations

Team Focus:

• Brings problems to the attention of the supervisor; is willing to ask for help.  
• Identifies and introduces new ideas and solutions to create efficiency in the operation.  
• Represents the brand and department in a professional and polished manner at all times.

Essential Skills:

• Guest service mentality; has a genuine desire to serve the customer 
• Maintains a calm, tactful demeanor when dealing with difficult situations 
• Manages multiple projects and timelines with a sense of urgency and follow through 
• Well organized and detail oriented 
• Ongoing learner; exhibits insatiable curiosity and an interest in self improvement 
• Has an outgoing personality 
• Strong work ethic 
• Has restaurant industry experience 
• Maintains regular and predictable attendance 
• Must have a valid U.S. Driver’s license 
• Must be 18+ years old 
• Other duties as assigned

Physical Requirements:

• Standing/Walking: Remaining on one’s feet in an  upright position at a workstation or moving about in a  work area.
• Carrying: Moving an object usually by holding it in  hands or arms, or on shoulders.
• Lifting: Raising an object from one level to another with  hands or arms and/or shoulders, back and legs
• Pushing/Pulling: Exerting force upon an object so that  object moves away from/towards the force.
• Stooping; Bending body downward and forward by  bending spine at waist.
• Bending: Bending knees to come to rest on knees or  knee.
• Reaching; Extending hands or arms in any direction.
• Handling; Seizing, holding, grasping, turning or  otherwise performing precision work with hands.
• Bending/Twisting; Continual intermittent twisting of the  spine.
• Talking; Expressing or exchanging ideas by means of  the spoken work.
• Hearing; Receiving detailed information through oral  communication.
• Vision; Clarity of vision at near or far distances.
• Computer usage or other special equipment operated.

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fast paced environment. They work as part of a team to meet our Guests’ needs and give them a reason to come back.

Responsibilities:

Team Environment:

• Work well and interacts with others respectfully
• Respond positively to coaching and feedback
• Communicate with team members
• Able to learn and execute multiple tasks

 

Operational Excellence:

• Provide great guest service
• Resolve guest issues
• Follow Brand standards, recipes, and systems
• Follow safety, food safety and sanitation guidelines; comply with all applicable laws
• Maintain clean and neat work environment

 

Profitability:

• Execute restaurant standards and marketing initiatives
• Handle POS transactions and payments with accuracy
• Prepare and deliver all products according to Brand standards

Skills and Qualifications

• Fluent in English
• Basic computer skills
• Capable of counting money and making change
• Able to operate restaurant equipment (minimum age requirements may apply)

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