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How to Hire Nursing Assistants: Proven Steps to Find, Recruit, and Retain Top CNA Talent

Discover the essential steps to hire nursing assistants efficiently, from sourcing candidates to onboarding, and build a dedicated healthcare team for your facility.

Healthcare manager interviews candidate to hire nursing assistants, following a step-by-step recruitment guide for CNAs.

How to Hire Nursing Assistants: A Practical Guide for Healthcare Employers

If you’re running a healthcare facility—whether it’s a bustling hospital, a cozy assisted living center, or something in between—you already know that to hire nursing assistants is to keep your operation running smoothly. But let’s be honest, finding and keeping great CNAs (Certified Nursing Assistants) isn’t as easy as posting a job and hoping for the best. There’s a real art (and a bit of science) to nursing assistant recruitment these days. So, what works? What’s changed? And how can you set your team up for long-term success? Let’s dig in.

Understanding the Nursing Assistant Landscape

The Current State of Nursing Staff Recruitment

Healthcare is facing a staffing crunch—no surprise there. The demand to find healthcare workers is higher than ever, especially for those crucial nursing aide positions. According to the American Staffing Association, the staffing industry is a major player in filling these roles, but turnover remains stubbornly high. Why? Burnout, low pay, and lack of recognition are frequent culprits, as discussed in this deep dive on turnover in hospitality—and the same logic applies in healthcare.

But here’s the twist: when you get recruitment right, you don’t just fill shifts—you build a culture that keeps people coming back. Job satisfaction and organizational culture are tightly linked to turnover intention. If you ask me, investing in the right people pays off in ways that go far beyond the bottom line.

Challenges in Recruiting Nursing Aides

  • High Turnover: The cost of losing a CNA is significant. Turnover costs can eat into margins and affect patient care.
  • Competition: Other facilities are also scrambling to recruit nursing aides, so standing out is crucial. Turnover costs in other industries show just how expensive this can get.
  • Compliance: Don’t forget the legal stuff. Keeping up with recordkeeping and reporting requirements is a must, and mistakes can be costly.

Building a Winning Recruitment Strategy

Crafting Effective Job Descriptions

First impressions matter. Your job posting should be clear, specific, and highlight what makes your facility a great place to work. For inspiration, check out these job posting examples and tips for employee handbooks—yes, even from the restaurant world, because clarity and culture cross industries.

Don’t forget to call out benefits and growth opportunities. According to this DoorDash report, benefits are a major driver of recruitment and retention, and the lesson holds true for healthcare. For more on highlighting perks, see these tips for calling out benefits in job descriptions.

Expanding Your Candidate Search

Streamlining the Hiring Process

Speed matters. The faster you can move a qualified candidate from application to onboarding, the less likely you are to lose them to a competitor. Automated tools like Workstream’s hiring automation can cut your time-to-hire in half, reduce turnover, and keep your pipeline full. For a real-world example, see how a Dunkin’ franchisee improved hiring with automation.

And don’t forget compliance—Workstream’s platform helps you stay on top of part-time hours and benefits eligibility, so you can avoid costly mistakes.

Onboarding and Retaining Nursing Assistants

Effective Onboarding Practices

Getting new hires up to speed quickly is key. Digital onboarding tools can reduce the time it takes from hours to minutes, as detailed in these onboarding statistics. For practical templates, check out these onboarding templates.

Clear communication is essential. Automated reminders and mobile-friendly checklists keep everyone on track—no more lost paperwork or missed steps.

Engagement and Retention: The Secret Sauce

Keeping your CNAs happy isn’t just about pay—though that matters, too. Engagement is the real game-changer. This Harvard Business Review article highlights how engagement drives retention, especially among younger workers. And don’t overlook the impact of recognition, flexible scheduling, and growth opportunities. For more on boosting engagement, see these tips for improving engagement and how work-life balance affects engagement.

Want to see how technology can help? Gap’s approach to scheduling gives employees more control and reduces turnover—a lesson healthcare can borrow.

Common Pitfalls and How to Avoid Them

What Trips Employers Up?

  • Slow Hiring: Taking too long to make an offer? You’ll lose candidates. Speed up with hiring automation.
  • Poor Onboarding: A rocky start leads to early exits. Use structured onboarding templates to set new hires up for success.
  • Ignoring Culture: If your workplace feels toxic or disorganized, word gets out fast. High turnover is often a symptom of deeper culture issues.
  • Underestimating Compliance: Missing required documentation or mishandling pay can lead to big fines. Stay organized with digital HR tools and keep up with recordkeeping requirements.

Conclusion: Set Your Nursing Assistant Recruitment Up for Success

Hiring and retaining great nursing assistants isn’t just about filling open shifts—it’s about building a team that delivers excellent care and sticks around for the long haul. By focusing on clear job postings, fast and fair hiring processes, strong onboarding, and ongoing engagement, you’ll not only hire nursing assistants—you’ll keep them, too.

And if you’re looking for a way to cut turnover, speed up hiring, and save on compliance headaches, Workstream’s all-in-one HR and payroll platform is built for businesses just like yours. Want to see how it works? Contact Workstream for a demo or check out more resources for hiring hourly workers.

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How we’re different

Lots of companies claim to be “all-in-one” - but aren’t a great fit for your hourly business. Here’s why Workstream stands out:

Mobile-friendly 

Mobile doesn’t just mean having an app. With Workstream, your time-sensitive people processes—from responding to candidates to reviewing shift changes and overtime alerts—happen easily on your mobile phone, so you can get things done while you’re on the go.

Built for hourly 

Whether it’s labor requirements,language diversity, meal breaks, or multiple pay rates - managing an hourly workforce comes with unique requirements. With Workstream, you’re using a system purpose-built to actually support the nuances of your hourly business.

Best in class support

When you’re trying to get a payroll run out the door, you can’t afford to wait a few days to hear back from a support team. With Workstream, our customers get a response time from our  dedicated (human) team in an average of 2 minutes. And did we mention we’ll also fully migrate your payroll data for you in about two weeks? We’re there for you, whatever you need.

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