How to Hire Nursing Assistants: Proven Steps to Find, Recruit, and Retain Top CNA Talent

Discover the essential steps to hire nursing assistants efficiently, from sourcing candidates to onboarding, and build a dedicated healthcare team for your facility.

Healthcare manager interviews candidate to hire nursing assistants, following a step-by-step recruitment guide for CNAs.

How to Hire Nursing Assistants: A Practical Guide for Healthcare Employers

If you’re running a healthcare facility—whether it’s a bustling hospital, a cozy assisted living center, or something in between—you already know that to hire nursing assistants is to keep your operation running smoothly. But let’s be honest, finding and keeping great CNAs (Certified Nursing Assistants) isn’t as easy as posting a job and hoping for the best. There’s a real art (and a bit of science) to nursing assistant recruitment these days. So, what works? What’s changed? And how can you set your team up for long-term success? Let’s dig in.

Understanding the Nursing Assistant Landscape

The Current State of Nursing Staff Recruitment

Healthcare is facing a staffing crunch—no surprise there. The demand to find healthcare workers is higher than ever, especially for those crucial nursing aide positions. According to the American Staffing Association, the staffing industry is a major player in filling these roles, but turnover remains stubbornly high. Why? Burnout, low pay, and lack of recognition are frequent culprits, as discussed in this deep dive on turnover in hospitality—and the same logic applies in healthcare.

But here’s the twist: when you get recruitment right, you don’t just fill shifts—you build a culture that keeps people coming back. Job satisfaction and organizational culture are tightly linked to turnover intention. If you ask me, investing in the right people pays off in ways that go far beyond the bottom line.

Challenges in Recruiting Nursing Aides

  • High Turnover: The cost of losing a CNA is significant. Turnover costs can eat into margins and affect patient care.
  • Competition: Other facilities are also scrambling to recruit nursing aides, so standing out is crucial. Turnover costs in other industries show just how expensive this can get.
  • Compliance: Don’t forget the legal stuff. Keeping up with recordkeeping and reporting requirements is a must, and mistakes can be costly.

Building a Winning Recruitment Strategy

Crafting Effective Job Descriptions

First impressions matter. Your job posting should be clear, specific, and highlight what makes your facility a great place to work. For inspiration, check out these job posting examples and tips for employee handbooks—yes, even from the restaurant world, because clarity and culture cross industries.

Don’t forget to call out benefits and growth opportunities. According to this DoorDash report, benefits are a major driver of recruitment and retention, and the lesson holds true for healthcare. For more on highlighting perks, see these tips for calling out benefits in job descriptions.

Expanding Your Candidate Search

Streamlining the Hiring Process

Speed matters. The faster you can move a qualified candidate from application to onboarding, the less likely you are to lose them to a competitor. Automated tools like Workstream’s hiring automation can cut your time-to-hire in half, reduce turnover, and keep your pipeline full. For a real-world example, see how a Dunkin’ franchisee improved hiring with automation.

And don’t forget compliance—Workstream’s platform helps you stay on top of part-time hours and benefits eligibility, so you can avoid costly mistakes.

Onboarding and Retaining Nursing Assistants

Effective Onboarding Practices

Getting new hires up to speed quickly is key. Digital onboarding tools can reduce the time it takes from hours to minutes, as detailed in these onboarding statistics. For practical templates, check out these onboarding templates.

Clear communication is essential. Automated reminders and mobile-friendly checklists keep everyone on track—no more lost paperwork or missed steps.

Engagement and Retention: The Secret Sauce

Keeping your CNAs happy isn’t just about pay—though that matters, too. Engagement is the real game-changer. This Harvard Business Review article highlights how engagement drives retention, especially among younger workers. And don’t overlook the impact of recognition, flexible scheduling, and growth opportunities. For more on boosting engagement, see these tips for improving engagement and how work-life balance affects engagement.

Want to see how technology can help? Gap’s approach to scheduling gives employees more control and reduces turnover—a lesson healthcare can borrow.

Common Pitfalls and How to Avoid Them

What Trips Employers Up?

  • Slow Hiring: Taking too long to make an offer? You’ll lose candidates. Speed up with hiring automation.
  • Poor Onboarding: A rocky start leads to early exits. Use structured onboarding templates to set new hires up for success.
  • Ignoring Culture: If your workplace feels toxic or disorganized, word gets out fast. High turnover is often a symptom of deeper culture issues.
  • Underestimating Compliance: Missing required documentation or mishandling pay can lead to big fines. Stay organized with digital HR tools and keep up with recordkeeping requirements.

Conclusion: Set Your Nursing Assistant Recruitment Up for Success

Hiring and retaining great nursing assistants isn’t just about filling open shifts—it’s about building a team that delivers excellent care and sticks around for the long haul. By focusing on clear job postings, fast and fair hiring processes, strong onboarding, and ongoing engagement, you’ll not only hire nursing assistants—you’ll keep them, too.

And if you’re looking for a way to cut turnover, speed up hiring, and save on compliance headaches, Workstream’s all-in-one HR and payroll platform is built for businesses just like yours. Want to see how it works? Contact Workstream for a demo or check out more resources for hiring hourly workers.

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Right to Opt-Out

Californians have the right to opt-out of the sale and sharing of their personal information. That means you have the right to opt-out of the sale of your personal information to third parties (e.g. data brokers, advertisers). You also have the right to opt-out of the sharing of your personal information to prevent the targeting of ads across different businesses, websites, apps, or services.

CCPA-covered businesses must provide a link to allow you to exercise this right. It is usually found at the bottom of a webpage and will say “do not sell or share my personal information” or “your privacy choices.” Sometimes businesses offer privacy choices through a pop-up window or form

To opt-out of the sale and sharing of your personal information, click on the link or use the toggle provided by the business and follow the directions. Doing this on every website you visit can feel burdensome, but to ease the burden you can automatically select your privacy preferences for every website by using an opt-out preference signal, or OOPS for short.

An OOPS is a user-friendly and straightforward way for consumers to automatically exercise their right to opt-out of the sale and sharing of their personal information with the businesses they interact with online. An OOPS, such as the Global Privacy Control. It can either be a setting on your internet browser or a browser extension. With an OOPS, consumers do not have to submit individual requests to opt-out of sale or sharing with each business.

Right to Limit

Californians also have the right to direct businesses to limit the use and disclosure of their sensitive personal information.

Businesses covered under the CCPA must provide a link on their website that allows you to request the limiting of your SPI, if they plan on using it in certain ways. That link will also typically be at the bottom of a webpage and will say: “limit the use of my sensitive personal information” or “your privacy choices.” Once you send this request, the business must stop using your SPI for anything other than to:

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Bringing it Together

In summary, the CCPA gives you the right to opt-out of the sale and sharing of your personal information and gives you additional rights to further limit the use and disclosure of your sensitive personal information.

When you exercise these rights together, you exert greater control in protecting your personal data which is important for your identity, safety, and financial health.

If you are on a business’s website and you can’t find the links to exercise your rights, remember to check their privacy policy. The privacy policy should tell you how you can exercise your rights under the law.

If you find your rights being violated, you can submit a complaint to CalPrivacy.

Next in the LOCKED series, we will explore the right to correct and right to know. Follow us on social media to get live updates or check back in one week for the next post.

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