Hire a Shipping Clerk
A business runs successfully through the collective hard work of its team members. Employees and team members are all stakeholders who contribute to achieving business goals. In the logistics space, shipping clerks are valuable members who are responsible for ensuring the deliveries are packed and delivered to the right customers. With their keen attention to detail, shipping clerks prevent shipping delays and, ultimately, increase the number of satisfied customers.
Hiring shipping clerks begins with creating a job description. While a job description may seem like an ordinary document, hiring managers can use it as an invitation to spark an interest in job seekers and attract them to apply for the job vacancy. An accurate, simple, and creative job description can steer the recruitment process in the right direction.
Responsibilities of a Shipping Clerk
Shipping clerks work in the dispatch space of a warehouse or business. Shipping clerks review and get information about all incoming and outgoing deliveries. They receive, log, and distribute different packages and parcels within the company. Also, shipping clerks place delivered items in the company’s storage area or facility.
In processing outgoing deliveries, shipping clerks help in retrieving products and specific items from the company storage or stock room. To do this, shipping clerks must know the warehouse or business premises by heart. Furthermore, shipping clerks assist in properly packaging, sealing, and boxing items according to standard packaging instructions. They are careful not to damage items and also check if everything is in good working condition before packaging. Also, shipping clerks label items for delivery, ensuring the correct address and route of delivery. Items that are delicate or fragile are likewise labeled to prevent damage.
Shipping clerks are responsible for recording and documenting shipping and delivery information accurately. Depending on the business, they enter data into computer systems and logistics software. Product details, date, special delivery instructions, time, and customer information are noted. Lastly, shipping clerks answer customer inquiries regarding dispatch and delivery.
Skills and Qualifications of a Shipping Clerk
To work as a shipping clerk, most employers prefer candidates with a high school diploma or GED. While some college-level education is an advantage, it is generally not a requirement for this position. Previous work experience in the same role gained in the manufacturing or warehouse space is a definite plus. Candidates need to have basic arithmetic and analytical skills for the job.
To be successful as a shipping clerks, other qualifications include organization and multitasking skills. Shipping clerks can handle many deliveries and orders simultaneously. They need to be calm under pressure. Because they also engage with other team members and customers daily, excellent interpersonal, communication, and listening skills will be helpful. Being able to follow written and verbal instructions with strong attention to detail are likewise necessary. Furthermore, knowledge of data entry and computer skills are beneficial. Candidates must have a customer-centric attitude and be willing to move about and work on their feet for extended periods.