Hire Clinical Coordinators
A clinical coordinator wears many hats. For a healthcare facility to run its daily operations optimally, the needs of both patients and healthcare professionals should be met.
In hiring a clinical coordinator, the search begins with drafting an accurate job description. For a compelling job post, hiring managers should be clear, concise, and detailed. Carefully outline the responsibilities as well as requirements. If you are looking to hire locally or within a specific area, add that in the job description to filter your ideal candidate. Keep in mind, though, that the job description is more than just a list of responsibilities. Make sure to highlight what you can offer the candidate.
Now that you have a job description, how do you let everyone know about it? Post your job vacancy on sites where your ideal candidates are most likely to see it. There are many niche online groups, online communities, and hiring platforms where you can post your job description to be seen by your ideal candidate.
Clinical Coordinator responsibilities
The clinical coordinator’s primary responsibilities are mostl administrative in nature. They take care of patient admissions and discharge, coordinate with all the members of the interdisciplinary team about the patient’s care plan, and ensure that all appointments, schedules, and procedures are punctual. Should a patient need to be referred to other healthcare specialists, the clinical coordinator takes care of the correspondence and scheduling. Clinical coordinators use the hospital’s computer system to accurately document pertinent information of patients, such as: personal data, medical history, care and treatment plan, insurance, and financial information.
Additionally, the clinical coordinator is responsible for regularly checking in on the patient, asking for feedback, and monitoring the delivery of care. Documenting each patient’s progress and fulfillment of the care plan is imperative. Clinical coordinators also manage any concerns or complaints that may arise.
To keep up to date with new trends and developments in the healthcare field, clinical coordinators attend various trainings, seminars, and courses. They find ways to streamline, refine, and improve the quality of patient care and services provided by the hospital or facility. They identify obstacles and bottlenecks and address them as needed. Also, clinical coordinators train new staff, evaluate department personnel and prepare daily reports. Financial responsibilities include: budget analysis, resource allocation, and monitoring procurement needs.
Lastly, clinical coordinators treat patients with respect, compassion, and empathy. They uphold patient confidentiality and professionalism at all times and follow healthcare laws and hospital regulations.
Clinical Coordinator skills and qualifications
The ideal candidate for a clinical coordinator role is a person who has a passion for helping others and welcomes new challenges. Excellent communication and interpersonal skills are important since the role entails conversing with patients, their families, hospital staff, and healthcare professionals. Leadership, time management, and organizational skills will be needed each day as needs may arise. Apart from these, knowledge of office software systems such as Microsoft and Google is a must.
To qualify as a clinical coordinator, a candidate should have a bachelor’s degree in nursing or any related field. Two years of work experience in clinical coordination at a healthcare facility is typically required. Ideally, candidates must also possess updated CPR and first aid certificates and be knowledgeable about patient care best practices, HIPAA, and other safety regulations.
With all the responsibilities of a clinical coordinator, this role may seem daunting to job seekers. However, a wonderfully crafted job description and a customer-centric recruitment process will be keys to hiring a qualified clinical coordinator.