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atmosphere, all achieved with an enthusiastic attitude? If yes, Original Tommy’s Hamburgers is looking for you to join our outstanding team!

Requirements

• Respect customers, management and other employees; interact with customers in a pleasant and upbeat fashion 
• Follow food safety procedures 
• Perform all food preparation and station duties including beverages, operating the grill, fry and/or steam stations, cashier and janitorial duties according to Company standards 
• Ability to communicate by speaking, reading, and writing in English 
• Demonstrate a high degree of professionalism in communication, attitude, teamwork, along with a willingness to learn 
• Demonstrate a high-level quality of work, attendance and appearance 
• Adhere to all Company policies, procedures and safety regulations 
• Adhere to all local, state and federal laws 
• Perform other duties assigned by manager related to your position

What's in it for you?

• Flexible scheduling 
• Employee Meal Program 
• Growth opportunities

As a cashier at Wingstop, an individual will have to take and give out orders to the kitchen staff. He/she will have to be quick and efficient in communicating with crew members and kitchen staff to make sure the guests get their orders on time. A cashier will have to balance their cash drawers, listen and solve customer queries, and replace food if necessary. The individual has to be an ideal team player as this is a very fast paced and strenuous job, which requires him/her to be in the good books of everyone, including the guests.

Essential Duties & Responsibilities

• Greet and welcome customers entering the restaurant and calling into the restaurant.

• Place orders for customers in-person and over the phone; upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions.

• Accurately process cash, credit card and gift card transactions; verify age for alcohol purchases.

• Answer questions from customers and make menu recommendations.

• Monitor that all orders are read within Company quote times.

• Verify that all wings are presentable and double checking all orders before giving the order to the customer(s).

• Balance the register at the end of the shift; deliver the amount before the next shift.

• Assist in maintaining a clean workplace; keep Front of House (FOH) clean and stocked.

• Practice safe handling procedures by following all safety and sanitation guidelines; promote safety in the workplace.

• Maintain a professional and presentable appearance according to the company's Uniform Standards

• Receive and handle complaints from the customers and guide to the manager if the problem is beyond the scope of duties.

• Leave customer with a positive, long-lasting impression of their WINGSTOP experience.

Key Skills/Abilities

• Computer literate and comfortable using computerized register (POS) systems.

• Possess great cash handling skills.

• Professional, polite, and reliable even when under stress.

• Must have excellent interpersonal and people skills.

• Must have integrity, honesty and accountability.

Additional Information

• Cashier and restaurant experience a plus!

• Food Handler Certification required

Benefits

• Employee discount
• Discounted meals 
• Flexible schedule

Disclaimer

The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.

The candidate we are looking for should be able to perform the essential duties and responsibilities to include proficiency in the following restaurant duties:

General supervision including coaching, directing, training to ensure team members are performing their duties based on Tommy’s standards and protocols

Collaborate with Unit Manager on crew training, performance review preparation, disciplinary documentation, maintenance of safety and food certification, accident reports, liability and employee injury reports, along with any mandated training such as harassment and/or discrimination

Assist Unit Manager in selection and hiring of crew members

Perform Unit Manager duties when Unit Manager is out of the business; on vacation or leave of absence, and days off

Resolve customer incidents, complaints; handle media inquiries

Assist with the management of labor costs; manage schedule changes, staff timekeeping along with meal breaks and rest periods, assist with schedule preparation

Ensure all staff members are aware and comply with restaurant security and surveillance practices

Cash drawer management to include cash drawer and safe reconciliation, daily inventory, manager’s authorization card completion, insert close, crew & office food, gift certificates, coupons and discounts

Notify Unit Manager of products that need to be ordered, assist in the management of food costs, ensure correct receipt of deliveries

Assist in weekly inventory and weekly close procedures

Assist in the documentation and management of visitation and mystery shopper reports, safety meetings and procedures, accident reports, certifications, training documentation and charts, etc.

Supervise maintenance upkeep of equipment—refrigeration, HVAC, fire extinguishers, equipment cleaning services

Expert knowledge of crew member duties in food preparation and station duties including beverages, operating the grill, fry and/or steam

stations, cashier and janitorial duties according to Company standards

Assist as needed on prep work, machine setup, breakdown, and sanitation processes

Ability to communicate in English in speaking, reading, and writing

Successfully complete mandated harassment training and restaurant Assistant Manager training and test; including certification of chili

preparation, operations of food slicer and processing equipment

Respect customers, management and other employees; interact with customers in a pleasant and upbeat fashion

Follow food safety procedures

Demonstrate a high degree of professionalism in communication, attitude and teamwork, along with a willingness to learn

Demonstrate a high level of quality of work, attendance and appearance

Adhere to all Company policies, procedures and safety regulations

Adhere to all local, state and federal laws

Perform other duties assigned by manager related to your position

What’s in it for you?

Health benefits (regular full-time status)

Vacation Pay

Sick Leave

Employee Meal Program

Discretionary Bonus

Growth opportunities

Original Tommys Hamburgers - Today

Making menu item recommendations

Communicating any food allergy or special nutrition needs to kitchen staff

Ensuring all orders are filled quickly and accurately and that food is high quality

Providing attentive service to diners, like refilling drinks as needed and checking their needs during meals

Promptly addressing any customer service issues and referring  to management if and when necessary

Performing some cleaning duties, such as at the service station, around the kitchen and in the dining area