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of our theater crew. Our ushers are expected to be communicative, friendly, and responsible.

Our ideal movie usher should provide all our customers with a pleasant experience and ensure utmost customer satisfaction. We take pride in our excellent customer service, which is why we're looking for someone who can treat all our guest kindly, patiently, and attentively.

Movie ushers have many responsibilities, and we're looking for a person who can meet all our requirements. The main responsibility of a movie usher is greeting the guests and ensuring safety. Their duties also include controlling access to the theaters and assisting customers with finding their seats.

The person we hire needs to be agile and physically fit, as they'll be required to stand on their feet during the majority of their shifts. Great communication with customers and other staff members is necessary, so our ushers need to be team players and have a positive attitude.

Responsibilities of a Movie Usher:

● Checking ticket stubs
● Assisting customers in finding their seats
● Ensuring no food is being brought in from the outside
● Ushering customers out of the theaters
● Providing assistance in case of emergency
● Changing posters
● Cleaning theaters, cinemas, and auditoriums
● Ensuring customers are not disturbing others during the show

Movie Usher Job Requirements:

● A high school diploma or its equivalent
● Good communication skills
● Must be flexible and able to work in shifts
● Previous experience in a similar position preferred
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and creating a friendly atmosphere, all achieved with an enthusiastic attitude? If yes, Original Tommy’s Hamburgers is looking for you to join our outstanding team!

The candidate we are looking for should be able to perform the essential duties and responsibilities to include proficiency in the following restaurant duties:

General supervision including coaching, directing, training to ensure team members are performing their duties based on Tommy’s standards and protocols

Collaborate with Unit Manager on crew training, performance review preparation, disciplinary documentation, maintenance of safety and food certification, accident reports, liability and employee injury reports, along with any mandated training such as harassment and/or discrimination

Assist Unit Manager in selection and hiring of crew members

Perform Unit Manager duties when Unit Manager is out of the business; on vacation or leave of absence, and days off

Resolve customer incidents, complaints; handle media inquiries

Assist with the management of labor costs; manage schedule changes, staff timekeeping along with meal breaks and rest periods, assist with schedule preparation

Ensure all staff members are aware and comply with restaurant security and surveillance practices

Cash drawer management to include cash drawer and safe reconciliation, daily inventory, manager’s authorization card completion, insert close, crew & office food, gift certificates, coupons and discounts

Notify Unit Manager of products that need to be ordered, assist in the management of food costs, ensure correct receipt of deliveries

Assist in weekly inventory and weekly close procedures

Assist in the documentation and management of visitation and mystery shopper reports, safety meetings and procedures, accident reports, certifications, training documentation and charts, etc.

Supervise maintenance upkeep of equipment—refrigeration, HVAC, fire extinguishers, equipment cleaning services

Expert knowledge of crew member duties in food preparation and station duties including beverages, operating the grill, fry and/or steam

stations, cashier and janitorial duties according to Company standards

Assist as needed on prep work, machine setup, breakdown, and sanitation processes

Ability to communicate in English in speaking, reading, and writing

Successfully complete mandated harassment training and restaurant Assistant Manager training and test; including certification of chili

preparation, operations of food slicer and processing equipment

Respect customers, management and other employees; interact with customers in a pleasant and upbeat fashion

Follow food safety procedures

Demonstrate a high degree of professionalism in communication, attitude and teamwork, along with a willingness to learn

Demonstrate a high level of quality of work, attendance and appearance

Adhere to all Company policies, procedures and safety regulations

Adhere to all local, state and federal laws

Perform other duties assigned by manager related to your position

What’s in it for you?

Health benefits (regular full-time status)

Vacation Pay

Sick Leave

Employee Meal Program

Discretionary Bonus

Growth opportunities

Original Tommys Hamburgers - Today

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