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Wingstop. We are looking for team members who want to deliver a flavor experience.

As a cashier at Wingstop, an individual will have to take and give out orders to the kitchen staff. He/she will have to be quick and efficient in communicating with crew members and kitchen staff to make sure the guests get their orders on time. A cashier will have to balance their cash drawers, listen and solve customer queries, and replace food if necessary. The individual has to be an ideal team player as this is a very fast-paced and strenuous job, which requires him/her to be in the good books of everyone, including the guests.

Essential Duties & Responsibilities:

• Greet and welcome customers entering the restaurant and calling into the restaurant.

• Place orders for customers in-person and over the phone; upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions.

• Accurately process cash, credit card, and gift card transactions; verify age for alcohol purchases.

• Answer questions from customers and make menu recommendations.

• Monitor that all orders are read within Company quote times.

• Verify that all wings are presentable and double-check all orders before giving the order to the customer(s).

• Balance the register at the end of the shift; deliver the amount before the next shift.

• Assist in maintaining a clean workplace; keep Front of House (FOH) clean and stocked.

• Practice safe handling procedures by following all safety and sanitation guidelines; promote safety in the workplace.

• Maintain a professional and presentable appearance according to the company's Uniform Standards

• Receive and handle complaints from the customers and guide to the manager if the problem is beyond the scope of duties.

• Leave customers with a positive, long-lasting impression of their WINGSTOP experience.

Key Skills/Abilities:

• Computer literate and comfortable using computerized register (POS) systems.

• Possess great cash handling skills.

• Professional, polite, and reliable even when under stress.

• Must have excellent interpersonal and people skills.

• Must have integrity, honesty, and accountability.

Additional Information:

• Cashier and restaurant experience a plus!

• Food Handler Certification required

Benefits:

• Employee discount
• Free meals 
• Flexible schedule

Disclaimer:

The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.

We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity, or sexual orientation or any other classification protected by law.

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individuals who possess these skills:

• Leadership

• Enthusiasm

• Interpersonal skills

• Good grasp on how to read financial reports and create action plans

• Organization

• Strong Work Ethic

• Sanitation orientation

• Responsiveness

If you possess any degree of the above skills, and are looking for a growth-oriented career, we have immediate openings at the General Manager, Assistant Manager,

and Crew Leader positions. The management team is responsible for increasing sales and profits through sound financial and operational management and leadership practices.

POSITION: General Manager, Assistant Manager, Crew Leader

Full Time

Non-Exempt Status (Hourly)

Requirements:

DUTIES AND RESPONSIBILITIES:

• Greets and engages each Guest with the ability to suggestive sell multiple food and beverage product.
• Demonstrates Attentive, Cheerful and Timely standards for service.
• Provides product samples to all potential Guests
• Consistently delivers high-quality products.
• Maintains and delivers high-quality products using the approved production systems.
• Demonstrates knowledge of products and service.
• Uses WOW Service to enhance the Guest’s experience.
• Works with other team members to pro-actively react to the Guest’s needs.
• Models and promotes the company culture.
• Maintains facility cleanliness during the shift.
• Follows the approved cleaning schedule.
• Demonstrates a “clean-as-you-go” mentality
• Achieve certification on all crewmember position qualifications.
• Consistently uphold all product to standards.
• Follows procedures outlined in the Training Guide Manual.
• Follows cash control and security policies outlined in the Company Manual.
• Demonstrate proficiency in register discounts and promotions.
• Maintains safe and healthy workplace conditions for Guests and other crew members.
• Immediately reports accidents and other incidents to bakery management immediately.

 

CRITICAL SKILLS:

• Delivers WOW! Service 

• Strong teamwork and interpersonal communication skills.

• Is honest and has integrity.

 

ESSENTIAL PHYSICAL REQUIREMENTS:

Must have the ability to:

• Ability to communicate with Guests and co-workers.

• Ability to Perform basic addition and subtraction and make provide correct change to Guests.

• Ability to Process information through the POS register system.

• Ability to operate and care for equipment.

• Ability to lift up to 35 lbs.

Requirements

DUTIES AND RESPONSIBILITIES:

• Greets and engages each Guest with the ability to suggestive sell multiple food and beverage product.
• Demonstrates Attentive, Cheerful and Timely standards for service.
• Provides product samples to all potential Guests
• Consistently delivers high-quality products.
• Maintains and delivers high-quality products using the approved production systems.
• Demonstrates knowledge of products and service.
• Uses WOW Service to enhance the Guest’s experience.
• Works with other team members to pro-actively react to the Guest’s needs.
• Models and promotes the company culture.
• Maintains facility cleanliness during the shift.
• Follows the approved cleaning schedule.
• Demonstrates a “clean-as-you-go” mentality
• Achieve certification on all crewmember position qualifications.
• Consistently uphold all product to standards.
• Follows procedures outlined in the Training Guide Manual.
• Follows cash control and security policies outlined in the Company Manual.
• Demonstrate proficiency in register discounts and promotions.
• Maintains safe and healthy workplace conditions for Guests and other crew members.
• Immediately reports accidents and other incidents to bakery management immediately.

 

CRITICAL SKILLS:

• Delivers WOW! Service 

• Strong teamwork and interpersonal communication skills.

• Is honest and has integrity.

 

ESSENTIAL PHYSICAL REQUIREMENTS:

Must have the ability to:

• Ability to communicate with Guests and co-workers.

• Ability to Perform basic addition and subtraction and make provide correct change to Guests.

• Ability to Process information through the POS register system.

• Ability to operate and care for equipment.

• Ability to lift up to 35 lbs.

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preparing food, maintaining food safety and sanitation standards, and handling light paperwork. Exceptional customer service is a fundamental of this position.

OPPORTUNITIES FOR GROWTH::

Individuals that display business aptitude, a desire to learn and an ability to handle responsibility will be considered for management and positions at the corporate level.

PREREQUISITES::

• Education: Some high school or equivalent.
• Experience & Skills: No previous experience required. That being said a proven ability to understand written and verbal instruction is needed.
• Physical: Must be able to work any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register. Position requires bending, standing, and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.

TASKS AND RESPONSIBILITIES::

• Exhibits a cheerful and helpful manner while greeting guests and preparing their orders.
• Demonstrates a complete understanding of menu items and explains them to guests accurately.
• Uses Point of Sale system/cash register to record the order and compute the amount of the bill. Collects payment from guests and makes change. 
• Performs Cash-In Procedure- accounting for all forms of money, bread, etc., during the shift.
• Prepares food neatly, according to formula, and in a timely manner.
• Checks products in sandwich unit area and restocks items to ensure a sufficient supply throughout the shift.
• Understands and adheres to proper food handling, safety and sanitation standards during food preparation, service and clean up.
• Cleans and maintains all areas of the restaurant to promote a clean image. Understands and adheres to the 3-step method for cleaning.
• Understands and adheres to all quality standards, formulas and procedures as outlined in the SUBWAY® Operations Manual.
• Maintains a professional appearance and grooming standards as outlined in the SUBWAY® Operations Manual.
• Performs light paperwork duties as assigned.
• Completes University of SUBWAY® courses as directed.

TASKS AND RESPONSIBILITIES:

• Exhibits a cheerful and helpful manner while greeting guests and preparing their orders.
• Demonstrates a complete understanding of menu items and explains them to guests accurately.
• Uses Point of Sale system/cash register to record the order and compute the amount of the bill. Collects payment from guests and makes change. 
• Performs Cash-In Procedure- accounting for all forms of money, bread, etc., during the shift.
• Prepares food neatly, according to formula, and in a timely manner.
• Checks products in sandwich unit area and restocks items to ensure a sufficient supply throughout the shift.
• Understands and adheres to proper food handling, safety and sanitation standards during food preparation, service and clean up.
• Cleans and maintains all areas of the restaurant to promote a clean image. Understands and adheres to the 3-step method for cleaning.
• Understands and adheres to all quality standards, formulas and procedures as outlined in the SUBWAY® Operations Manual.
• Maintains a professional appearance and grooming standards as outlined in the SUBWAY® Operations Manual.
• Performs light paperwork duties as assigned.
• Completes University of SUBWAY® courses as directed.

PREREQUISITES:

• Education: Some high school or equivalent.
• Experience & Skills: No previous experience required. That being said a proven ability to understand written and verbal instruction is needed.
• Physical: Must be able to work any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register. Position requires bending, standing, and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.

OPPORTUNITIES FOR GROWTH:

Individuals that display business aptitude, a desire to learn and an ability to handle responsibility will be considered for management and positions at the corporate level.

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Wingstop. We are looking for team members who want to deliver a flavor experience.

A Wingstop cook is responsible to prepare quality food that tastes great and is consistent from day to day. This position is critical to Wingstop Restaurants; ensuring compliance with company standards in all areas of operation, including product preparation maintaining the highest quality products and services delivered to each customer; following and comprehending the importance of proper personal hygiene and sanitation procedures. The restaurant cook must be able to successfully focus on their job in a calm, yet efficient manner.

Essential Duties & Responsibilities:

• Ensure that each guest has a positive, long-lasting impression of the Wingstop

experience

• Ability to practice safe cooking procedures

• Quickly scan and comprehend the order tickets

• Accurately count the number of Bone-In Wings, Boneless Wings, and Boneless

Strips needed for each order

• Coordinate the cooking time of Bone-In Wings, Boneless Wings, and Boneless

Strips and fries with the corresponding timer

• According to Wingstop standards; Sauce, Season and package all orders

• Accurately count the cooked Bone-In Wings, Boneless Wings, and Boneless

Strips into the proper sauce bowls

• Cook and prepare Bone-In Wings, Boneless Wings, and Boneless Strips, and

Fries in the proper fryers and baskets

• Filter and freshen the fryer shortening daily, following all safety procedures and

with proper safety equipment

• Assist in keeping the kitchen clean throughout the shift maintaining clean as you

go and at closing time

• Immediately notify the Manager on Duty of all safety, sanitation, or employee issues

• Assist other employees as needed

• Follow directions given by the Manager or Supervisor

• Know and thoroughly understand the importance of good hygiene and food

handling practices

• Ability to thoroughly understand and follow instructions on how to properly and

safely use chemical cleaning products

Key Skills/Abilities:

• Guest service mentality; has a genuine desire to serve the customer

• Maintains a calm, tactful demeanor when dealing with difficult situations

• Manages multiple projects and timelines with a sense of urgency and follow

through

• Well-organized and detail-oriented

• Ongoing learner; exhibits insatiable curiosity and an interest in self-improvement

• Has an outgoing personality

• Strong work ethic

Additional Information:

• Cook and restaurant experience is a plus!

• Food Handler Certification required

Benefits:

• Employee discount
• Free meals 
• Flexible schedule

Experience:

• Professional cooking: 1 year (Preferred)

• Cooking: 1 year (Preferred)

• Line cook: 1 year (Preferred)

Disclaimer:

The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.

We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity, or sexual orientation or any other classification protected by law.

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all transactions with our customers efficiently and accurately.

A good job candidate is a person who knows their way around a cash register and can easily operate it, together with a product scanner. Their main responsibilities include accepting payments and providing receipts, making sure all transactions run smoothly and every customer is satisfied with the service.

The cashier we would like to employ must be able to interact with our customers in a friendly manner, and provide assistance should any customer require it. Excellent communication skills are paramount to help us continue to delight our customers and provide them with an outstanding experience.

A qualified candidate must also be able to follow instructions and be a successful member of our team. Previous experience is an advantage, and solid math and multitasking skills are a must.

Responsibilities of a Cashier:

● Greeting customers when entering and leaving the premises
● Managing transactions using a cash register
● Balancing the cash register
● Scanning goods and making sure pricing and quantities are accurate
● Accepting payments in cash, credit or check
● Providing change and receipts
● Issuing coupons, vouchers, stamps and gift cards
● Processing returns and refunds, and resolving customer complaints
● Bagging and wrapping purchased goods for safe transport
● Upselling and cross-selling when appropriate

Cashier Job Requirements:

● Must have at least a high school degree
● Experience with POS systems and cash registers
● Basic computer knowledge
● Good math skills
● Excellent communication skills

Ability to effectively resolve complaints
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