and distribution of products always meets or exceeds all quality standards and that all Good Manufacturing Practices (GMP) and Standard Operating Procedures (SOP) are consistently followed.
ESSENTIAL JOB FUNCTIONS
Quality
• Providing bacterial, yeast, and mold testing, plating and other actions to collect, test, measure, record and communicate quality and sanitation data to the QA manager
• Keeping files and samples for all tests and providing samples to external organizations
• Tracks results and products for possible holds on shipments
• Monitors and tests cleanup crew results, provides feedback to management for corrective action
• Tests and reviews environmental quality, as well as facility for bacteria and yeast and molds contamination problems, equipment contamination problems, and process contamination issues
• Provides for all required documentation and records for all areas of the QA department testing program
• Ensures that chemical supplies for Quality testing and plating are properly used and inventoried to guarantee availability
• Provide regular daily, weekly, and monthly reports on product quality testing that are reliable and results oriented
• Communicate quality metric and inspection results to appropriate parties
• Assist with all local, state, customer/third party, and federal audits, dairy partner inspections, organic and kosher/certifications inspections, and non-GMO verification
• Ensure product loss is minimized
• Ensure areas of responsibility are kept neat and clean, communicating any safety hazard immediately to a member of management
• Comply with all Good Manufacturing Practices (GMPs), Standard Operating Procedures (SOP), and any/all established processes , whether established by manager, by the company or by law as well as assist with the communication, training, and enforcement of these
• Work in a safe manner and comply with all health, safety, security and emergency requirements that are communicated, whether established by manager, by the company or by law
• Communicate any safety hazard to a member of management
• Comply with all Company policies communicated through your Employee Manual, trainings, notice boards or other postings, or by a member of management
• Participate in weekly team meetings, biweekly huddles, safety meetings and other Company meetings as requested
• Ensure work is produced in the most sustainable manner
• Maintain excellent attendance and work ethic
• Scheduling flexibility to work different shifts when required and to work after-hours, weekends, and on-call to support operation of a 24/7 facility and to monitor and test sanitation or quality parameters when non-compliance occurs
• Other duties as required
Education and Experience:
• BA in Food or Dairy Science, preferred • Technical experience in managing quality assurance programs and processes, preferred • Must have a valid California Driver's license and clean driving record • Occasional travel required to dairy farm inspections and/or other off-site locations
Knowledge and Skills and Abilities:
• Ability to communicate effectively in English, both written and verbally, with cross-functional team members, management, dairy partners, inspectors and auditors, vendors, and certifying agencies (organic, kosher, NON-GMO Project) and other team members • Comprehension of basic business math calculations • Ability to measure and convert measurements in volume and weight • Ability to communicate orally and verbally in basic Spanish, preferred but not required • Must be proficient computer literate with Microsoft Office, Excel, and accounting/inventory control programs • Must possess an aptitude for smart technology, particularly iPhone/iPad, as well as willingness to expand technical knowledge in these areas • Must possess strong, positive interpersonal skills and be able to build relationships, at all levels • Ability to troubleshoot problems related with your area of responsibility • Ability to work calmly under pressure and use sound judgment to make Quality decisions • Ability to perform with a high level of professionalism in a dynamic and diverse environment • Must be self-motivated • Willingness to help in urgent situations and participate in company, team and community building events
Physical Requirements:
• Working in a manufacturing/warehouse environment. • Extended periods of standing, sitting, walking, climbing, bending, stooping, pushing, pulling, and stooping, turning the head and torso, reaching, grasping, bending and flexing the arms, legs, wrists, hands, and fingers. – Repetitive at times. • Full organoleptic (sight, smell, taste) as well as audio and vocal senses are necessary to evaluate and make sound decisions on product quality and production processes • The ability to climb and balance is essential • Ability to withstand temperatures ranging from -20° to 115° Fahrenheit • Working in cold, wet, humid environments • Ability to work in high allergen environments • Ability to withstand noise produced by manufacturing and warehouse machinery up to 90 decibels • Ability to lift, hold and/or carry 55 pounds, unassisted • Ability to work on a computer and look at a computer screen for extended periods of time
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