Hire Patient Navigators

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Hire Patient Navigators

 

Each patient’s journey is unique. Two individuals may receive the same diagnosis, but each one’s reaction, treatment, and recovery will be different. As people move through different phases of their health journey, patient navigators are trained professionals who can help them figure out how to receive the best possible care in the healthcare system. 

Patient navigators work in various healthcare settings, most commonly in hospitals. The work of patient navigators depends heavily on the hospital and specialty area where they are assigned. They may specialize in particular areas like cancer care, diabetic care, renal care, and others. Patient navigators work with patients of all ages, and from different backgrounds. Patient navigators work full-time or part-time and typically have a daytime schedule. However, they may work on evenings and weekends as well if the patient care requires it. 

In hiring a patient navigator, hiring managers must be clear on the specialty, schedule, and expectations from the hiring healthcare facility. Once all of the details are determined, it is time to write an accurate job description. The job posting should be complete and interesting to attract the attention of qualified candidates. 

Aside from online hiring platforms, announce the job vacancy on your social media sites and post them in hospital bulletins for staff to see. An employee may already know someone with experience as a patient navigator. Employee referrals are an excellent way to source candidates. 

 

Responsibilities of a Patient Navigator

Imagine a patient at the entrance of a complex maze containing twists and turns in every direction. Patient navigators work to help patients navigate through the maze of the healthcare system and its various components. They assist and educate patients each step of the way so they can make informed decisions that will impact their healthcare journey. 

Patient navigators work closely with patients and their families, providing them with accurate information, listening to their concerns or complaints, and giving emotional support. They explain the diagnosis, medications, treatment options, rights, insurance coverage, and payment options. Patient navigators organize appointment schedules with providers to ensure timely delivery of care. For patients who need financial support, patient navigators connect them to the right resources and facilitate the required paperwork. 

Additionally, patient navigators arrange other patient needs like language interpretation services, transportation, childcare, or elderly care. Lastly, patient navigators manage follow-up visits and continuity of care by referring patients to available community resources. 

 

 Skills and Qualifications of a Patient Navigator

Educational requirements for a patient navigator role may vary. Hiring managers have the discretion to hire registered nurses for the role or candidates with a bachelor’s degree in a related healthcare field. Candidates must have a board certification as a patient advocate. 

Aside from current and in-depth knowledge of the healthcare system and resources, other qualities to look for in candidates are: compassion, empathy, attention to detail, organization, and active listening skills. Patient navigators must be excellent communicators and able to explain complex policies and medical terms in a simple way. 

Patient navigators are valuable members of the health team. An advocate for patients, they are a one-stop resource of information and emotional support.

25 Patient Navigators  applied for jobs in the last 24 hours on Workstream.

O***** A*****(678)-4**-***7
Patient Navigators for Hire in Atlanta, GA
Applied less than a minute ago
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Completed full applicant profile
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O***** Y*****(919)-4**-***4
Patient Navigators for Hire in Rocky Mount, NC
Applied less than a minute ago
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M***** A*****(302)-5**-***5
Patient Navigators for Hire in Seaford, DE
Applied less than a minute ago
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Validated mobile number
Completed full applicant profile
Uploaded resume
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L***** E*****(803)-2**-***5
Patient Navigators for Hire in Lexington, SC
Applied less than a minute ago
This applicant applied from Chickensaladchick. Would you like to invite this person to apply?
Completed full applicant profile
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A***** W*****(850)-4**-***6
Patient Navigators for Hire in Tallahassee, FL
Applied 1 minute ago
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Completed full applicant profile
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M***** I*****(402)-4**-***8
Patient Navigators for Hire in Council Bluffs, IA
Applied 1 minute ago
This applicant applied from Wendys-careers. Would you like to invite this person to apply?
Validated mobile number
Completed full applicant profile
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L***** A*****(323)-5**-***3
Patient Navigators for Hire in Los Angeles, CA
Applied 1 minute ago
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Completed full applicant profile
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Y***** E*****(803)-3**-***8
Patient Navigators for Hire in Columbia, SC
Applied 1 minute ago
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Validated mobile number
Completed full applicant profile
Uploaded resume
Has legal work authorization
E***** A*****(561)-8**-***5
Patient Navigators for Hire in Boynton Beach, FL
Applied 1 minute ago
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Has legal work authorization
Validated mobile number
Uploaded resume
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E***** E*****(815)-2**-***3
Patient Navigators for Hire in Plainfield, IL
Applied 1 minute ago
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Has legal work authorization
Completed full applicant profile
Validated mobile number
Uploaded resume

Frequently Asked Questions about hiring a Patient Navigator

What is the best way to find and hire a Patient Navigator near me?
Online job boards are the best place to find qualified Patient Navigator applicants. Employers posting their Patient Navigator job on Indeed get about 18 applications from that board on average.
Which job boards should I post on to find Patient Navigator applicants?
You should post to multiple job boards at once. The most successful job postings for a Patient Navigator are on Indeed – but on average, employers post to 10 boards at the same time, using tools like Workstream. Publishing to multiple job boards at once helps you get your first applicant in 17 hours on average, which is shorter than the national average for Patient Navigator positions.
What's the best way to communicate with applicants looking for a Patient Navigator role?
SMS has 92% open rates which is higher than phone call or Email. Text to hire today!
Is it OK to text Patient Navigator job applicants?
Hourly paid workers, such as Patient Navigators are actually more engaged when texting about jobs. We have found that text messages are 165% better than email at getting an applicant's response. Have a look at Workstream, which automates the process of texting and uses a phone number specifically assigned to your job post so you don’t have to use your personal phone.
Can I use a different phone number to engage Patient Navigator applicants via text message?
Yes, tools such as Workstream provide custom phone numbers that allow employers to engage with applicants through their tool without having to use a personal or business cell phone.

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