Hire Mystery Shoppers

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Hire a Mystery Shopper

 

Mystery shoppers are hired to pose as regular customers in stores to gauge and report on the quality of products and experience. They also provide feedback on the customer service, the general environment, and detail if specific standards are being met. These shoppers play an essential role in helping companies meet clients’ expectations by observing and determining factors that might require improvement. Mystery shoppers often are referred to as secret shoppers. These individuals work as independent contractors and are employed by stores, retail establishments, and other similar businesses. Most often, mystery shopping presents a supplementary income source and a part-time job, though some professionals earn enough to pursue it as a full-time job. They mostly are paid on a per job basis. Shoppers usually earn an average salary of $36,000 per year, with benefits ranging from schedule flexibility, mileage reimbursement, store discounts, and more.

 

Responsibilities of mystery shoppers

 

The work involved in mystery shopping tends to vary from job to job, but usually, these shoppers are provided a specific set of instructions before visiting a shop or store. A mystery shopper visits retailers and other similar establishments to evaluate the overall shopping experience. Their primary duties involve purchasing a specific product or type of product and assessing and documenting the shopping experience. While visiting stores, they must remain discreet and pose as a regular customer. In order to gauge the quality of customer service, they should interact with store staff and test their people skills. The mystery shopper will have to detect possible concerns and areas for improvement and report back to the manager. When making the purchases, they should retain the shopping receipts as proof for later reimbursement. Once the assigned job is done, they should submit a detailed report for each store visit. They should disclose competing interests, including loyalty to or dislike of any particular store or products. Some employers also require them to store copies of completed assignments for future reference.

 

Required skills and qualifications

 

Employers primarily advertise mystery shopping opportunities on their websites or through marketing firms. Most positions require individuals to be a minimum of 18 years old. However, some establishments require the shopper to be at least 21 years old if the product is age-sensitive. Although no formal education is necessary, applicants should have a high school diploma or equivalent. Previous experience as a shopper is a huge plus. When allotting the assignments, employers also prefer that incumbents have their own transportation. An ideal candidate must have excellent communication and interpersonal skills. They must be organized, pay attention to detail, and should be able to conduct duties discreetly and impartially. The ability to work independently with no supervision is also a crucial requirement for the role. The candidate must be results-oriented, with an engaging personality, and have a passion for improving the retail experience. 

23 Mystery Shoppers  applied for jobs in the last 24 hours on Workstream.

R***** N*****(813)-3**-***1
Mystery Shoppers for Hire in Thonotosassa, FL
Applied less than a minute ago
This applicant applied from Facebook. Would you like to invite this person to apply? This applicant also applied to 1 other position.
Has legal work authorization
Uploaded resume
Validated mobile number
Completed full applicant profile
R***** E*****(832)-8**-***6
Mystery Shoppers for Hire in Scott, LA
Applied less than a minute ago
This applicant applied from Others. Would you like to invite this person to apply? This applicant also applied to 2 other positions.
Completed full applicant profile
Uploaded resume
Validated mobile number
Has legal work authorization
A***** R*****(501)-5**-***1
Mystery Shoppers for Hire in North Little Rock, AR
Applied less than a minute ago
This applicant applied from Others. Would you like to invite this person to apply?
Validated mobile number
Uploaded resume
Has legal work authorization
Completed full applicant profile
S***** T*****(352)-8**-***8
Mystery Shoppers for Hire in Ocala, FL
Applied less than a minute ago
This applicant applied from Others. Would you like to invite this person to apply?
Uploaded resume
Validated mobile number
Has legal work authorization
Completed full applicant profile
L***** I*****(318)-3**-***0
Mystery Shoppers for Hire in Marksville, LA
Applied 1 minute ago
This applicant applied from Facebook. Would you like to invite this person to apply?
Uploaded resume
Completed full applicant profile
Has legal work authorization
Validated mobile number
N***** I*****(916)-8**-***3
Mystery Shoppers for Hire in Rancho Cordova, CA
Applied 1 minute ago
This applicant applied from Others. Would you like to invite this person to apply?
Completed full applicant profile
Validated mobile number
Has legal work authorization
Uploaded resume
I***** A*****(480)-4**-***8
Mystery Shoppers for Hire in Gilbert, AZ
Applied 1 minute ago
This applicant applied from Others. Would you like to invite this person to apply? This applicant also applied to 1 other position.
Has legal work authorization
Validated mobile number
Uploaded resume
Completed full applicant profile
A***** U*****(832)-9**-***6
Mystery Shoppers for Hire in Cypress, TX
Applied 1 minute ago
This applicant applied from Others. Would you like to invite this person to apply?
Uploaded resume
Validated mobile number
Has legal work authorization
Completed full applicant profile
H***** D*****(410)-7**-***2
Mystery Shoppers for Hire in Ocean City, MD
Applied 1 minute ago
This applicant applied from Others. Would you like to invite this person to apply?
Has legal work authorization
Uploaded resume
Validated mobile number
Completed full applicant profile
L***** R*****(704)-7**-***8
Mystery Shoppers for Hire in Charlotte, NC
Applied 1 minute ago
This applicant applied from Others. Would you like to invite this person to apply? This applicant also applied to 3 other positions.
Completed full applicant profile
Uploaded resume
Has legal work authorization
Validated mobile number

Frequently Asked Questions about hiring a Mystery Shopper

What is the best way to find and hire a Mystery Shopper near me?
Online job boards are the best place to find qualified Mystery Shopper applicants. Employers posting their Mystery Shopper job on Indeed get about 17 applications from that board on average.
Which job boards should I post on to find Mystery Shopper applicants?
You should post to multiple job boards at once. The most successful job postings for a Mystery Shopper are on Indeed – but on average, employers post to 9 boards at the same time, using tools like Workstream. Publishing to multiple job boards at once helps you get your first applicant in 13 hours on average, which is shorter than the national average for Mystery Shopper positions.
What's the best way to communicate with applicants looking for a Mystery Shopper role?
SMS has 96% open rates which is higher than phone call or Email. Text to hire today!
Is it OK to text Mystery Shopper job applicants?
Hourly paid workers, such as Mystery Shoppers are actually more engaged when texting about jobs. We have found that text messages are 109% better than email at getting an applicant's response. Have a look at Workstream, which automates the process of texting and uses a phone number specifically assigned to your job post so you don’t have to use your personal phone.
Can I use a different phone number to engage Mystery Shopper applicants via text message?
Yes, tools such as Workstream provide custom phone numbers that allow employers to engage with applicants through their tool without having to use a personal or business cell phone.

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