Hire a Sales Clerk
Retail sales clerks are ubiquitous to all retail establishments. Whether stand-alone or multi-chain, retail establishments of all sizes and types hire these sales clerks to engage customers and drive the sales of the store. They work closely with sales associates and assist with processes that help the business grow. The job is suitable for professionals with a knack for sales who enjoy interacting with people every day. Sales clerks work in a fast-paced environment, and often get employed in shifts. Although the hours can be irregular, flexible work hours draw many to the job, making it a good career move for entry-level and part-time workers. Retail sales clerks usually get paid by the hour. According to the Bureau of Labor Statistics (BLS), the national median salary for the position is $32,500 per year. They may get a commission on items they sell, notably at places with high sales volume. Most employers offer them discounts on merchandise sold at the store. Full-time workers are eligible for benefits such as healthcare and paid time off. Job prospects for retail sales clerks should grow in the next few years, with a good number of openings to be found at any given time.
Essential duties and responsibilities
Sales clerks in retail stores are in charge of all aspects of front-end customer service in a retail location. Usually, the responsibilities of a clerk at a departmental store vary from that of a clothing boutique. However, many duties are the same across all establishments, regardless of the employer. These involve greeting customers, answering inquiries, and assisting shoppers in finding their desired merchandise. Sales clerks advise customers on products, notifying them of offers, promotions, and discounts. Sales clerks should be up to date and knowledgeable of the store inventory, layout, and policies. They are in charge of processing purchases, operating the cash register, handling cash, and other payment methods. Additionally, they assist with unpacking and unloading shipments, restocking merchandise, and tagging items with correct prices. They are also in charge of the store displays and maintaining records and the orderliness of the store.
Preferred background, skills, and abilities
While no formal education is necessary for the role, employers might prefer applicants who have a degree or are in the process of obtaining one. Although previous experience in a similar role is preferred, new hires usually get on-the-job-training. During this period, team members and supervisors teach them about store policies, the location of items, and checkout procedures. Candidates who have an interest in the store's products have an advantage. Some clerks start as seasonal hires and go on to be hired permanently. In order to secure the job, the candidate must be able to understand customer needs. Being outgoing, determined, and attentive are some of the critical skills required for the role. The ability to work independently and in a team is also an essential requirement for job success.